Websites that let a customer pick a time and, where it suits you, pay as they book. We build booking and payment systems into the site, quoted per job, or put a Book button on every page that opens the booking tool you already use.
Online booking takes a customer from deciding they want an appointment to holding a confirmed time, without anyone picking up the phone. Before a customer commits, though, they want four answers: what exactly they're booking, what it costs, what happens if their plans change, and whether the slot they chose is really theirs. A good booking site gives all four on the way to the button.
If you already take bookings through HotDoc, Cliniko, Fresha, Calendly, OpenTable or something similar, the simplest answer is a Book button on every page that opens it, and your system keeps running the calendar. If you have nothing yet, or your tool doesn't suit the way you work, we build a booking and payment system into the website itself, quoted per job.
Fixed-length appointments such as a consult, a class or a discovery call suit instant booking. Work that needs checking first, like a job you have to quote, a trip that depends on the weather or a group booking, suits a request: the customer picks a preferred date and you confirm it. Cape Fishing Charters takes booking requests through a form on its one-page site.
Resolve Forward sets out priced packages linked to online booking, so a client sees the cost before choosing a time. If you charge a booking fee, business.gov.au's guidance on displaying prices says the total must appear as a single figure, as noticeable as any part price shown.
How much is paid at booking, when the balance falls due, how much notice you need to move or cancel, and what happens if someone doesn't arrive. These go on the booking page in plain words, and they have to match what the system actually charges, or the first refund request turns into an argument.
Name, phone, email, the service and whatever you genuinely need to prepare. Personal details collected through a booking form can bring privacy obligations: the OAIC says the Privacy Act generally doesn't cover businesses with an annual turnover of $3 million or less, but it covers health service providers whatever their size.
Dr Tabara Dione's site links online discovery-call booking from every page, so a visitor reading about her coaching never has to hunt for the next step. On a phone the button sits in the header, beside tap-to-call if you'd also take a call.
A confirmation page that repeats what was booked and when, what to bring, where to park or meet, and how to change the booking. It answers the questions people otherwise ring about the night before.
Three client sites show three ways of taking bookings: priced packages linked to online booking, a discovery-call booking reachable from every page, and a booking request form on a one-page site.
A family law dispute resolution practice in Sydney. Six service pages and FAQs lead to priced packages linked to online booking, with a five-step intake form, a contact form and a newsletter signup.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
Confidential one-on-one coaching for doctors, led by a Melbourne specialist anaesthetist. Visitors can book a discovery call online from any page, or ask a question first through the contact form.
Visit the Dr Tabara Dione site (opens in a new tab) See it in our portfolio
Full-day fishing charters from Cape Jervis in South Australia. The one-page site carries a booking request form and gift voucher requests, with a catch gallery, an FAQ, customer reviews and a map.
Visit the Cape Fishing Charters site (opens in a new tab) See it in our portfolio
“Salem created a sleek, professional website for www.resolveforward.com.au with an intuitive and easy-to-use bookings page.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Read how we built Resolve Forward's booking page.
See all 14 recent client sites in our portfolio.
$399
Your services and prices on one page, with a Book button that opens the booking tool you already use, or a booking request form.
A common fit for booking sites
$899
A home page, a services and prices page, and a booking page with your policies. A booking and payment system built into the site is quoted per job and included in your quote.
$1,499
Room for a page per service, class or practitioner, each with its own Book button, plus policies, FAQs and an about page.
It depends which way you go. A Book button that opens the booking tool you already use is a link, so it's simply part of the site, which starts at $399. A booking and payment system built into the site is quoted per job, because it depends on how many services, staff calendars and payment options you need. We include it in your quote for the site, so you see the whole cost before we start.
Yes. When we build booking into your site, it can be set up to take the full price or a deposit at the time of booking, and that's part of the per-job quote. If your current booking tool already takes deposits, we link to it and leave payments where they are.
Any that gives you a public booking page or link, including HotDoc, Cliniko, Fresha, Calendly and OpenTable. We put the Book button in the header and on the pages where people decide, such as each service or practitioner.
Booking sells time: appointments, classes, consults, charters and site visits. A store sells things you ship or hand over. Our online stores are $799 for up to 25 products with one payment gateway and basic order management, or $1,999 for unlimited products, multiple payment options, customer accounts and advanced shipping. If you need both, ask and we'll quote them together.
Yes. A Book button in the header and a booking section partway down the page work well on a single page. Cape Fishing Charters takes booking and gift voucher requests on its one-page site.
Yes. We're a web design team on Hutt St in Adelaide and work with businesses Australia-wide by phone and email. Resolve Forward is in Sydney and Dr Tabara Dione's practice is in Melbourne, and as with every client outside Adelaide, those projects ran by phone and email.
Tell us what customers book, how long each booking runs, and whether you want payment up front or already use a booking tool. We'll quote the site and the booking set-up together.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au