Websites for removalists and moving companies that turn a house full of furniture into a quote you can price, explain exactly what your rate covers, and tell customers what happens if something gets broken.
Most people only hire a removalist now and then, and they're trusting a crew they've never met with everything they own. They worry about an hourly bill that keeps climbing and a fridge that arrives dented. NSW Government advice tells them to ask for an itemised written quote, check AFRA accreditation and sort out insurance before moving day, so a removals site that answers those three points up front is already ahead of the questions.
Moving from and to which suburbs, the date and how flexible it is, then a room-by-room list: beds, couches, whitegoods, boxes, and the awkward items such as a piano, pool table or gym equipment. The form also asks about stairs, lifts, a long walk from the truck and parking at each end, and lets the customer attach photos. AFRA's advice to people moving house is that an inventory of every item helps make the quote accurate, and it's also the record of what you agreed to move.
If you charge by the hour, say when the clock starts and stops, the minimum hours, how travel time is counted and what a crew of two or three costs. If you quote fixed prices, say what they're based on. Any fuel levy or other compulsory charge belongs in the price you show: business.gov.au's guidance on price displays says that when you advertise part of a price, the total has to be shown as a single figure, just as prominently.
NSW's advice to consumers points out that removalists aren't required by law to insure customers' goods, and that most only insure their vehicle. Your site should say what your cover is, and whether customers need their own. If you arrange transit insurance, AFRA says a removalist qualified to offer it can give the customer a Product Disclosure Statement and a Financial Services Guide, so we link to those documents rather than paraphrasing the cover.
The Australian Furniture Removers Association says all its members are accredited, regularly audited and carry public liability insurance. If you're a member, the logo goes near your quote button with a link to AFRA's find-a-removalist page so a customer can check it. If you're not, we leave it off and let your reviews and insurance details do the work. NSW's consumer advice points out that smaller removalists may not be AFRA members.
Someone moving interstate wants to know you already run their route, such as Melbourne to Brisbane, before they ask for a quote. List the routes you drive regularly, how often the truck goes, and whether you offer a shared load or backload on the return trip for people with flexible dates. A route you run every month can have its own page on a bigger site.
A short list saves an argument on the day. AFRA lists dangerous goods, animals and plants (a certificate may be needed) among the items its removalists won't take, says gas bottles need a test certificate, and warns that lithium-ion batteries rated above 100Wh, which can include some e-bikes and e-scooters, can't be moved or stored.
Packing services, boxes and tape, short-term storage, piano and pool table moves, office relocations and furniture-only deliveries each deserve a line or a page. NSW also tells customers to check whether storage costs apply if a move is delayed, so put your storage terms where they'll find them.
We haven't built a site for a removals company yet. Two client sites have the pieces a removalist leans on most: Simple Engineers has a quote form that shows estimated fee ranges and accepts files, and Phoenix Housekeeping publishes its prices and handles end-of-lease cleans, the job at the other end of many moves.
Adelaide structural engineers, not movers. Their quote form shows estimated fee ranges and accepts file uploads, such as photos and plans: the same approach that lets a removals customer see a ballpark and send pictures of a tight staircase.
Visit the Simple Engineers site (opens in a new tab) See it in our portfolio
A family-run cleaning business covering Lake Macquarie, Cessnock and the Central Coast in NSW. Its site publishes pricing, has service pages and suburb pages across its area, and end-of-lease cleaning is one of its services.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
“Salem walked us through everything, gave us a fixed quote so we knew exactly what we were paying, and turned around the build faster than we thought possible.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
A local mover with one or two trucks: services, rates, insurance, the areas you cover and the inventory quote form on a single page.
Our suggestion for most moving companies
$899
A home page, a page for local and interstate moves with your routes, and a quote page carrying the inventory form and your insurance details.
$1,499
Room for separate pages on interstate routes, packing and storage, office moves, piano and specialty items, and your AFRA membership and insurance.
It can give an estimate. We built a quote form that shows fee ranges for Simple Engineers, and the same idea works for a move: the customer picks the size of the home, the distance and the extras, and the form shows a range. The firm price still comes from you once you've seen the inventory. We quote the estimate form with the rest of the site, so you know the cost before we start.
Say exactly what you hold, such as public liability and any carrier's or goods-in-transit cover, and what it does and doesn't pay for. NSW's advice on choosing a removalist (opens in a new tab) tells customers that removalists don't have to insure their goods, so they'll be looking for this. If you sell transit insurance, the policy wording should come from the insurer's PDS; we link to it rather than summarising it.
Yes. We build booking and payment systems into websites, quoted per job, so a customer could confirm a date and pay a deposit once you've accepted the quote. If your removals software already has a customer booking page, we can link to that instead. Either way, your deposit and cancellation terms go on the page before anyone pays.
Only the routes you actually run often enough to talk about in detail: how regularly the truck goes, typical transit times, whether you backload, and what to expect at the other end. On the up-to-8-page site, two or three busy routes can each get a page. Routes you take now and then are better as a list on your interstate page.
Yes, with an online store. The $799 store covers up to 25 products, one payment gateway and basic order management, which suits boxes, tape, bubble wrap and a few packing kits. If you'd rather keep it simple, an order request form on a normal page lets customers ask for a kit to be dropped off with the quote.
A one-truck local mover can do well with the one-page site at $399. Most moving companies with interstate work suit the 3-page site at $899. It gives routes and the quote form room of their own. The 8-page site at $1,499 suits businesses that also do storage, office moves and specialty items. We're an Adelaide team and work with businesses Australia-wide by phone and email.
Send us your rates, the areas and routes you cover, your insurance details and a few photos of your trucks and crew. We'll quote it, build the draft, and you pay only after you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au