Websites for cleaning businesses working across Canberra's districts and over the border in Queanbeyan: vacate cleans that end with an ACT bond refund, regular homes from Gungahlin to Tuggeranong, apartment common areas, and the government-funded contracts that want paperwork before they'll look at a quote.
A Canberra cleaning business might start the week with a vacate clean in Belconnen before an afternoon final inspection, spend Tuesday on fortnightly homes in Tuggeranong and finish Wednesday night in an office in the city centre. Each of those customers checks something different before they ring: the checklist, who's coming into the house, or whether you're able to quote at all. A good site lets each of them find their answer on their own.
In the ACT the landlord and tenant inspect the property together at the end, comparing it with the condition report signed at move-in, and the ACT Government's guidance is that it should be back in the same state of cleanliness and repair, with some wear and tear excepted. Set your checklist out room by room, say what happens if the inspection flags something, and have the booking form ask for the inspection date. Tenants have to give at least three weeks' written notice before they move out, so many already have a vacate date when they ring.
Tenants leaving a Housing ACT home are told to have the carpets professionally cleaned and hand over the receipt, and they can be billed for cleaning left undone. If you clean carpets, a short section for public housing tenants that says you issue an itemised receipt, and that you can come back before a second inspection, answers the two things they're most likely to be worried about.
Canberra has no local councils for people to search by, so they use suburbs, town centres and the districts the ACT planning system works with: Gungahlin, Belconnen, Molonglo Valley, Weston Creek, Woden, Tuggeranong, Inner North and City, Inner South and East Canberra. List the districts you reach and the suburbs within each. If you'll drive to Queanbeyan, Jerrabomberra or Googong, name them separately, because they're across the border in NSW.
Police checks for ACT purposes come from the AFP, which issues them as a National Police Certificate. A Working with Vulnerable People registration is a different thing, needed for regular contact with vulnerable people in a regulated activity, so a cleaner doing NDIS-funded homes or a childcare centre may need one even if your office crew doesn't. Say which of your cleaners hold which, and offer to show them before a first clean.
The ACT keeps a public register of the homes still known to contain loose-fill asbestos insulation and asks tradespeople and care workers to check it before working at a property. If you check new addresses against it before a first visit, an FAQ that says so tells the owner of an older house you're aware of it. Keep the wording to checking: nothing on the site should suggest you handle asbestos.
Cleaning paid for by the ACT Government falls under the Secure Local Jobs Code whatever the contract is worth, and a territory entity can't accept your quote unless you hold a Code Certificate. If you have one, put it on your commercial page next to your insurance and the kinds of sites you clean, so a facilities officer doesn't have to write and ask.
Bonds and final inspections. ACT tenancies run under the Residential Tenancies Act 1997. When one ends, the landlord and tenant inspect together against the ingoing condition report, though no final inspection report is needed if they simply sign a consecutive agreement. Either side asks the ACT Revenue Office to release the bond. A landlord claiming part of it has to supply written reasons and a written estimate of the repair or restoration cost, and if the tenant disputes the claim it goes to the ACT Civil and Administrative Tribunal (ACAT). A dated, itemised invoice from your business is the sort of paper that ends up in that file, so say on the site that you provide one, with before-and-after photos if you take them. The ACT Government's ending a tenancy page is the plain-English version to link to.
Pets. Animals are a common reason a vacate clean grows. Under the ACT's rules, a landlord who wants to refuse a tenant's written request to keep a pet has to apply to ACAT within 14 days, or is taken to have agreed. A landlord can attach reasonable conditions to consent without going to ACAT, and ACAT gives the expected cleanliness or maintenance of the property as an example. Some tenants will be moving out under a pet condition in their lease and others won't, so a booking form that asks about pets and any cleaning condition tied to them lets you price carpets and upholstery before you arrive instead of on the doorstep.
Loose-fill asbestos. This one is particular to Canberra. The ACT Government's Affected Residential Premises Register lists the known remaining affected properties by unit, block, section and division, and the government says only a small number are left in the suburbs. Its guidance is for tradespeople and care workers to check the register before working at a property, and for visitors to read the Asbestos Management Plan, which should be in a display case at the main entrance. The government says none of the remaining homes is being actively considered for compulsory acquisition, with the next formal review in 2027. For a cleaner, that's a reason to check addresses before a first clean and mention it in an FAQ, not a headline for the services page.
Commercial work and staff. The Secure Local Jobs Code comes from the Government Procurement Act 2001 and covers territory-funded cleaning of any value. You need a Code Certificate before you quote, a Labour Relations, Training and Workplace Equity Plan once the work is worth $25,000 or more, and any subcontractor you bring in needs a certificate as well. Separately, ACT Leave runs portable long service leave for contract cleaning, which moved into its Services Industry Scheme on 1 April 2025, and it says a business providing contract cleaning in the ACT must register itself and its eligible employees, even if it's based interstate. If you're registered, a careers page can tell applicants their service follows them between employers in the industry, with long service leave after seven years of service in the industry. Apartment and townhouse complexes here are run by owners corporations under the Unit Titles (Management) Act 2011, so a common-area cleaning page should use that term.
Over the border, and working with us. Queanbeyan, Jerrabomberra and Googong are in the NSW council area of Queanbeyan-Palerang, so vacate cleans there follow NSW tenancy law and NSW bond claims; our Sydney cleaners page covers those rules, including the 2025 pet changes. For NDIS cleans, our Canberra NDIS provider page explains how the NDIS check sits inside WWVP. We're an Adelaide team at Ste 3/110 Hutt St and work with Canberra businesses by phone and email. Our current clients are in SA, NSW, VIC and QLD, and we haven't built for an ACT cleaner yet. Adelaide runs half an hour behind Canberra all year round.
Neither of these businesses is in the ACT. Phoenix Housekeeping cleans around Lake Macquarie, Cessnock and the Central Coast in NSW, and Golden Years Aged Care Support works in older people's homes across Northern Adelaide, with cleaning among its services. Between them they show the pieces a Canberra cleaner needs: prices, areas and a careful way of talking to people about their homes.
Published prices, service pages covering everything from end-of-lease to NDIS cleans, and suburb pages across its service area. A Canberra version would swap the suburb pages for district pages with the suburbs listed under each, and keep the quote form's discreet call-back option for sensitive jobs.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
Nine in-home services explained on one page, large readable text and an enquiry form with a referral option for aged care providers. The same referral route suits a Canberra cleaner who takes work from NDIS support coordinators or community housing providers.
Visit the Golden Years Aged Care site (opens in a new tab) See it in our portfolio
“They were very helpful and envisioned exactly what I was wanting for my website. They created the site very promptly and cost efficient.”
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See all 14 recent client sites in our portfolio.
$399
Your cleans and prices, the districts you cover (plus Queanbeyan if you go there), police check and WWVP details, a booking request that asks for the final inspection date, and tap-to-call.
Our pick for most Canberra cleaners
$899
A home page, a vacate cleaning page with your room-by-room checklist and re-clean policy, and a commercial page with your insurance, any Code Certificate and a quote form.
$1,499
A home page, then separate pages for vacate cleans, regular homes, carpets, commercial work (offices, apartment common areas and government sites), NDIS and community housing cleans, careers, and an areas page sorted by district.
If you hold a Code Certificate, yes, on the commercial page. An ACT Government buyer can't accept a quote for cleaning without one, so seeing it up front saves them asking. If you don't hold one, leave it out: the Code applies only to work the ACT Government pays for. The ACT procurement site explains how it works, and we can link to it from your page.
That depends on where they work and how much contact they have with the people there, and Access Canberra is the one to ask about a particular contract. Regular contact in a regulated activity, such as NDIS-funded disability services, childcare or community housing, can need registration; contact that's only incidental doesn't. On the site, say exactly who holds what, for example "our NDIS cleaners hold WWVP registrations with NDIS clearance", rather than a blanket claim.
Yes, and for an ACT vacate clean it belongs near the top of the form. Ask for the inspection date and time, whether it's with an agent, a private landlord or Housing ACT, the number of bedrooms and bathrooms, any pets and whether carpets are included. You'll know whether the job fits before you reply, and the tenant can see you've planned around their inspection.
No. One site with an areas page listing the Canberra districts and the NSW towns you cover does the job. If vacate work over the border is a regular part of your week, a short note that NSW rental rules apply there, and that you work to them, shows customers on that side you know the difference.
Yes. We build online booking and payment into a site and quote it along with the rest of the job, which suits regular cleans on a set day. If you'd rather confirm each job yourself, a booking request form is simpler, and if you already use a booking tool such as Calendly, the buttons can link straight to it.
Tell us which cleans bring in most of your work, which districts you cover and whether you cross into Queanbeyan, and send your prices and checklist if you have them. We'll send a fixed quote and build the draft, and you pay only once you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au