Websites for disability support providers in Canberra and over the border around Queanbeyan. Participants, families and coordinators can see the supports you deliver, the districts your workers reach, what your team's WWVP cards cover and how to send you a referral. We're an Adelaide team, and we work with Canberra providers by phone and email.
People looking for disability support in Canberra tend to think in districts. A parent in Ngunnawal wants to know whether you come to Gungahlin; a coordinator in Woden wants to know whether you have room this month. They also ask about screening in the territory's own terms, because in the ACT the NDIS check is part of a WWVP registration. These are the parts we'd plan the site around.
In the ACT, NDIS worker screening doesn't come on a card of its own. Access Canberra adds an NDIS clearance to a Working with Vulnerable People registration, and a card that includes one reads "NDIS ACTIVITIES - Yes". A line such as "our support workers hold WWVP registration with NDIS clearance" tells a family exactly what to look for. WWVP is also the ACT's check for work with children, and an unrestricted registration covers activities involving children, so a worker supporting kids and adults doesn't need a separate children's check to list.
Name the districts your workers reach in an ordinary week, whether that's Belconnen, Gungahlin, Tuggeranong, Woden Valley, Weston Creek, Molonglo or the inner north and south. Then add the suburbs people actually type, such as Kambah, Holt or Ngunnawal. If you only get to Gungahlin on certain days, or charge travel past a particular district, put that right beside the list.
In the ACT, EACH delivers the NDIS early childhood approach for younger children, Feros Care delivers local area coordination for older children and adults, and support coordinators refer as well. A form that opens with the participant's age group, then asks for their district, the supports wanted, how the plan is managed and a tick confirming they agreed, suits all of them without three separate forms.
Restrictive practices in the ACT are overseen by the ACT Senior Practitioner as well as the NDIS Commission. If you're a behaviour support practitioner, one plain sentence on how your plans go through the territory's approval and registration process, with a link to the Office of the Senior Practitioner, tells families and coordinators you know the local system. We'd use your description of your process, not one we've made up.
Access Canberra currently gives an average of 8 weeks to process a WWVP application, says NDIS screening can change that, and won't assess anything until the applicant's identity has been checked in person or by post. If new workers need their card before a first shift, say so up front. Registration for volunteer work only is free, which is worth a line if you take volunteers.
Queanbeyan, Jerrabomberra, Googong and Bungendore sit in NSW, in a different NDIS district with a different local area coordination partner and NSW's own screening process. If your workers go there, give those suburbs a heading so a coordinator on that side sees them. If you stop at the border, say that just as clearly.
Screening sits inside WWVP. Provider registration is national, so we haven't repeated it here: our main NDIS providers page explains how registered and unregistered providers should describe themselves, and what changed on 1 July 2026. Worker screening is where the ACT does things its own way. The NDIS check is folded into the territory's Working with Vulnerable People scheme, which Access Canberra runs under the Working with Vulnerable People (Background Checking) Act 2011. Registered providers must make sure key personnel and workers in risk-assessed roles hold an NDIS clearance, and a self-employed registered provider counts as both. Access Canberra also says that anyone providing NDIS services in the ACT whose job needs an NDIS clearance must hold a WWVP registration. On top of that, the scheme lists disability services, including NDIS-funded ones, as a regulated activity in their own right, so whether a worker needs a WWVP card isn't settled just by whether your business is registered. Access Canberra's WWVP and the NDIS page is the place to confirm who in your team needs what.
Where participants live. The NDIS has run in the ACT since its trial began on 1 July 2014. The NDIA's figures for 30 June 2026 put about 12,700 participants in the territory. By statistical area, Belconnen had 3,204, Tuggeranong 2,968 and Gungahlin 2,430, just over two thirds of the total between them. North Canberra had 1,311, Woden Valley 1,022, Weston Creek 721, South Canberra 577 and Molonglo 371. Across the border, the NDIA's Queanbeyan area had another 1,694. A provider based in Belconnen and one based in Tuggeranong can both say "Canberra" and still cover quite different parts of the city, which is why the district list matters more than the city name.
Who coordinates where. Feros Care delivers local area coordination in the ACT as an NDIS partner in the community, from an office in Phillip. EACH runs its early childhood approach service from Kingston, for children younger than 6 with developmental concerns or younger than 9 with a diagnosed disability. Over the border, Queanbeyan-Palerang and Yass Valley belong to the NDIA's Southern NSW district, one of the districts where Uniting delivers local area coordination, and NSW runs its NDIS Worker Check through Service NSW and the Office of the Children's Guardian, as our Sydney NDIS provider page explains. An NDIS clearance is a national check, recognised across Australia, so a worker cleared through NSW doesn't need a second NDIS clearance for Canberra shifts. Access Canberra still says that anyone providing NDIS services in the ACT whose job requires a clearance must hold a WWVP registration; a card reading "NDIS ACTIVITIES - No" can be used alongside a valid interstate clearance.
Restrictive practices and the Senior Practitioner. The ACT has its own regulator for restrictive practices. The Office of the Senior Practitioner works under the Senior Practitioner Act 2018 across disability services, schools, early childhood centres and out-of-home care. According to the ACT Government's guidance, a positive behaviour support plan that includes a restrictive practice has to be approved and registered, a changed plan must be approved and registered again, every use is reported to the Senior Practitioner, and the NDIS Commission may also need to be told if the person is an NDIS participant. A behaviour support practice's website doesn't have to restate any of this. A link to the Office of the Senior Practitioner and a sentence on how you work within its process is enough.
Working with an Adelaide team. We're at Ste 3/110 Hutt St, Adelaide, and work with Canberra providers by phone and email. Adelaide runs half an hour behind Canberra all year, because both change their clocks for daylight saving on the same dates, so a morning call suits both ends. We haven't built for an ACT business yet, or for a business whose main work is NDIS supports. The two projects below show the parts that carry over.
Neither client below is an NDIS provider, and neither is in the ACT; both are in South Australia. Golden Years is here because older clients, families and referring organisations read it, much as they'll read yours. Club One is here for its form, which breaks an application into four parts.
An in-home support service for older people in Northern Adelaide: aged care rather than the NDIS, but read by a similar mix of older clients, families and referring organisations. Nine services are explained on one page, the enquiry form has its own option for aged care providers making a referral, the text is large and every page has tap-to-call.
Visit the Golden Years Aged Care site (opens in a new tab) See it in our portfolio
A South Australian not-for-profit that returns gaming machine revenue to community clubs and groups. Its seven-page site includes a grant application in four parts, so applicants answer a few questions at a time. A Canberra referral form that has to cover the referrer, the participant, their plan and their consent can be split up the same way.
Visit the Club One (SA) site (opens in a new tab) See it in our portfolio
“My website is exactly how I wanted. I highly recommend Salem for any business wanting a professional website without the bull.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
Your supports, the districts you cover, your registration status and WWVP details, funding types and a short referral form, together on one page.
Suits most Canberra providers
$899
A home page, a supports page in plain words, and a referrals page with your districts, current capacity, the age-grouped referral form and what happens after someone sends it.
$1,499
Room for a page per support, district pages that include the NSW side, a careers page explaining WWVP and NDIS clearance and, for behaviour support, a page on your process.
Say what's on the card. Where a worker's registration includes an NDIS clearance, the card reads "NDIS ACTIVITIES - Yes", so "our support workers hold WWVP registration with NDIS clearance" is accurate and easy for a family to check. Which roles need a clearance, and which need WWVP registration at all, is for Access Canberra's and the NDIS Commission's guidance to settle. The site simply states what's true for your team.
No. One site with an ACT heading and a NSW heading does the job: your Canberra districts under one, and Queanbeyan, Jerrabomberra, Googong or Bungendore under the other, as far as your workers go. Queanbeyan sits in the NDIA's Southern NSW district rather than the ACT one, so a clear NSW heading helps coordinators on that side see you're an option. Canberra and Queanbeyan share a time zone, so hours don't need a state label.
If you work there, yes. On the NDIA's 30 June 2026 figures those three areas held just over two thirds of the ACT's participants, and families often search with their own district or suburb in mind. District names are plain text, so updating them when your coverage changes is a quick edit, and it's part of the $30 monthly hosting.
A short mention helps, as long as it describes how you actually work. We'd link to the Office of the Senior Practitioner and the NDIS Commission rather than paraphrasing their rules, and keep the detail of any plan off the website. What the Senior Practitioner Act 2018 requires of your practice is a question for the Office itself.
By phone and email. You send your supports, districts, registration and screening details and any photos you have. We build a draft you can open on your phone or laptop, you ask for changes until it reads right, and you pay once you approve it. We reply within 24 hours, and our current clients are in SA, NSW, VIC and QLD.
A sole trader support worker covering one or two districts can start with the one-page site at $399. Most providers taking referrals are better served by the 3-page site at $899: referrals and capacity then get a page of their own. If you work both sides of the border, recruit often or provide behaviour support, the 8-page site at $1,499 leaves room for district pages, careers and a page on your process.
Send us the supports you deliver, the districts and NSW suburbs your workers reach, and how your team is screened. We'll reply with a quote, then build a draft for you to check before you pay anything.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au