Website Design for NDIS Providers in Sydney

Websites for Sydney disability support providers, registered or not, that set out what you deliver and where, how your workers are screened in NSW, and how a participant, family member or coordinator can get in touch.

What a Sydney NDIS provider's website should cover

A Sydney provider's site is read by participants and families, support coordinators, plan managers, and hospital or therapy staff making referrals. Each wants to know quickly whether you reach their part of the city, whether you can take someone on now, and whether you're set up for the way the plan is funded.

  • NSW worker screening, named correctly

    Say that your workers hold NDIS Worker Check clearances, which is the NSW name for the national NDIS worker screening check, administered here by the Office of the Children's Guardian. If you deliver early childhood or other child-related supports, mention Working with Children Checks as well, which the same office runs in NSW.

  • Registration status that matches the register

    Registered providers can link to their entry on the NDIS Provider Register. Supported independent living providers that are still in the transitional process are listed separately, in Part 3 of that register, and their site should describe their status the same way the Commission does until a decision is made.

  • Rates you can stand behind

    If you publish rates, the NDIS Code of Conduct now covers price differentiation: charging participants more than other customers without a justification can breach it, and that applies to registered and unregistered providers alike. Show the rate you'd quote anyone, and keep it current.

  • Your Sydney area, in council areas and suburbs

    List the places your workers actually reach, such as Blacktown, Penrith and The Hills, or Canterbury-Bankstown, Liverpool and Fairfield, and say whether travel time is charged. A coordinator in Campbelltown can then rule you in or out without picking up the phone.

  • Languages, culture and worker choice

    At the 2021 Census the most common languages after English used at home in NSW were Mandarin, Arabic, Cantonese and Vietnamese. If your workers speak these or other languages, or can support particular cultural or religious needs, say so plainly, along with whether a participant can ask for a male or female worker.

  • One page referrers can bookmark

    Your intake steps, the details you need, how soon you respond and a short referral form, all on a single page. Coordinators can save the link and come back to it each time they have someone new, rather than hunting through the site.

NDIS work in Sydney: screening, registration and the 2026 changes

The NDIS Quality and Safeguards Commission regulates providers nationally, so registration means the same thing in Sydney as anywhere else. A registered provider has been audited against the NDIS Practice Standards, passed a suitability assessment by the Commission and holds a certificate of registration, generally for three years, and its details appear on the public NDIS Provider Register. Unregistered providers can still support participants who self-manage or plan-manage their funding, but not participants whose funding is NDIA-managed.

Worker screening is where NSW has its own process. The NDIS Worker Check is administered here by the Office of the Children's Guardian: a worker starts the application online through Service NSW, takes identity documents to a Service NSW centre within 28 days, and an NDIS employer has to verify the application before it moves forward. A clearance lasts five years and can be used with any NDIS employer, in any NDIS role, anywhere in Australia. Registered providers need it for workers in risk-assessed roles; unregistered providers can decide to require it.

Registration rules changed on 1 July 2026, when supported independent living and NDIS digital platforms became supports that need registration. SIL providers that were delivering SIL immediately before 30 June 2026 and applied by 1 October 2026 can keep delivering while their application is decided, and the Commission lists them in Part 3 of the Provider Register. Mandatory registration for support coordination was also identified, but that reform is paused. Separately, the NDIS Code of Conduct now includes rules on price differentiation for registered and unregistered providers.

Sydney's size makes the service area the first thing to get right. A provider in Penrith and one in Randwick may both say “Sydney”, yet each covers a small part of a city spread across more than 30 council areas. Name the council areas and suburbs your workers reach in a normal week, such as Parramatta and Cumberland in the west or the Sutherland Shire and Georges River in the south, and say where you don't go.

We're an Adelaide team and work with Sydney providers by phone and email. We haven't built a site for a registered NDIS provider yet; our closest projects are a NSW cleaning business whose services include NDIS cleans and an aged care support service in Adelaide.

Care and support websites we've built

We haven't built for a registered NDIS provider yet. Phoenix Housekeeping, in New South Wales, includes NDIS cleans among its services, and Golden Years Aged Care Support is an Adelaide aged care service that takes referrals from other providers.

Home page of the Phoenix Housekeeping website

Phoenix Housekeeping

Home & care services · Lake Macquarie, Cessnock & Central Coast

A family-run cleaning business covering Lake Macquarie, Cessnock and the Central Coast. Its services include NDIS cleans alongside housekeeping, end-of-lease and short-stay turnovers, and the site publishes prices and offers a discreet call-back option on its quote form.

Home page of the Golden Years Aged Care Support website

Golden Years Aged Care Support

Home & care services · Northern Adelaide

In-home support for older people in Northern Adelaide: aged care, not disability support. Nine services are explained on a single page, the enquiry form has its own path for aged care providers making a referral, and the text is large and easy to read on any screen.

“He was incredibly hands-on, always available to answer questions, and made every requested change promptly and without hesitation.”

Resolve Forward, Google review

What an NDIS provider website costs in Sydney

One page

$399

A sole trader or small team: supports in plain words, the Sydney areas you cover, worker screening, registration status, funding types and a referral form.

Our suggestion for most Sydney providers

Up to 3 pages

$899

A home page, a supports page, and a referrers page with your intake steps and the form, so coordinators have one link to save.

Up to 8 pages

$1,499

For larger providers: a page per support type, pages for the parts of Sydney you cover, an Easy Read page, a careers page and the referrers page.

  • Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
  • GST. WebCraft Studio isn't registered for GST, so no GST is added.
  • Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
  • Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
  • Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions Sydney NDIS providers ask us

Our workers got their checks through Service NSW. What should the website call them?

Use the NSW name, NDIS Worker Check, and you can add that it's the national NDIS worker screening check, administered in NSW by the Office of the Children's Guardian. Only say every worker holds one if that's true: registered providers must screen workers in risk-assessed roles, and some providers choose to screen everyone.

We provide SIL in Sydney and applied for registration in 2026. How should the site describe us?

The same way the NDIS Commission does. If your application is being assessed under the transitional arrangements, the Commission lists you in Part 3 of the Provider Register, so the site shouldn't call the business registered until the decision is made. Check the Commission's guidance for your own situation; we'll word the site to match and update it when your status changes, as a text change covered by hosting.

Can we publish our rates on the website?

Yes. If you do, show the rate you'd charge any customer, because the Code of Conduct's price differentiation rules apply to registered and unregistered providers. We set rates out in a simple table, and changing them later is covered by the $30 monthly hosting.

Do we need separate pages for different parts of Sydney?

Only where your workers genuinely cover them. A one-page site can list the council areas and suburbs you serve. On the 8-page site, two or three regions where you have a steady workforce can each get a page naming the local suburbs and the supports available there.

You're in Adelaide. How does it work with a Sydney NDIS provider?

By phone and email. We're an Adelaide (South Australia) web design team working with businesses Australia-wide, and our current clients are in SA, NSW, VIC and QLD. You send your supports, service area and registration details, we build a draft you can share with your team, and you pay only once you approve it. We reply within 24 hours.

Ready to start your Sydney NDIS website?

Tell us your registration status, the supports you deliver and the parts of Sydney your workers cover. We'll quote, build the draft, and you pay only once you approve it.

We reply within 24 hours. Prefer email? info@webcraftstudio.com.au