Website Design for Aged Care and Home Care Providers

Websites for home care and aged care providers that an older person can read comfortably and a son or daughter can make sense of late at night: the services you deliver, your published prices, the areas you cover and how to get started.

Request a quote Call 0451 072 412

What a home care website needs to do

Since 1 November 2025, Support at Home has replaced Home Care Packages and Short-Term Restorative Care. Once someone receives their funding allocation letter, they have 56 days to sign a service agreement with a provider and start services, and can ask for a 28-day extension. That's a short time to choose, and your website is where a family checks what a My Aged Care listing can't tell them.

  • Prices published the way the rules ask

    Support at Home providers must publish the price they most frequently charge for each service they deliver or have delivered in the last 12 months on their own website as well as on My Aged Care, covering standard hours, non-standard hours, weekends and public holidays, and review those prices at least every two months. We set them out as a plain table by service and time of day, and update it whenever you send new figures.

  • Text that's easy on older eyes

    A larger base font, strong contrast, generous spacing and buttons big enough for unsteady hands. No sliding carousels, nothing that moves by itself, and pages that still hold together when someone zooms in to 200 per cent.

  • The steps to getting started

    Plenty of families don't know what comes first. A short numbered section helps: apply for an assessment through My Aged Care, receive the Notice of Decision and support plan, wait for funding to be allocated, then choose a provider, sign a service agreement and work out a care plan together. Say where you come in, and what you can offer people still waiting, such as privately paid help if you provide it.

  • Enquiries from families, referrals from providers

    Adult children enquiring for a parent want a short form and a phone number they can tap. Hospitals, GPs and other aged care providers looking for a local partner want a separate referral path that asks for their organisation and the client's needs. Each arrives clearly labelled, so you can see at a glance which to call first.

  • Services named the way the program names them

    Support at Home groups services into clinical supports, independence and everyday living, and what a participant contributes depends on the category. Listing your services under those headings, in plain words, lets families match them to their support plan. The categories do move: personal care shifted into the clinical supports contribution category on 1 October 2026, so a page written last year may already be out of date.

  • Who will actually come to the house

    Families want to know who the care partner will be, who the support workers are and how you match them to a client. Real photos of your team, the areas each person works in and what happens when a regular worker is away do more for trust than stock images.

Aged care websites we've built

Our aged care client is Golden Years Aged Care Support, an in-home support service in Northern Adelaide that works with older people and their families, and with aged care providers who need a local service partner.

Home page of the Golden Years Aged Care Support website

Golden Years Aged Care Support

Home & care services · Northern Adelaide

Personal care, domestic help, shopping, transport, respite, gardening and home maintenance for older people across Northern Adelaide. We built a six-page site with nine services explained on one page, a founder about page, large readable text and tap-to-call on every page. Its enquiry form has a referral option for aged care providers alongside the standard enquiry for older people and families.

Visit the Golden Years Aged Care site (opens in a new tab) See it in our portfolio

“…Nothing is ever a problem, will email back on a Saturday night if need be.”

Lockyer Valley Batteries, Google review

★ 5.0 from 33 Google reviews (opens in a new tab)

See all 14 recent client sites in our portfolio.

What an aged care website costs

One page

$399

A small home support service: services, a prices table, the areas you cover, how to get started and an enquiry form on one page.

Our suggestion for most home care providers

Up to 3 pages

$899

A home page, a services and prices page that's easy to keep current, and a getting-started page walking families through the My Aged Care steps.

Up to 8 pages

$1,499

For providers with several programs or regions: separate pages for Support at Home, CHSP or private services, area pages, team profiles and a referral page for hospitals and other providers.

  • Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
  • GST. WebCraft Studio isn't registered for GST, so no GST is added.
  • Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
  • Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
  • Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions aged care providers ask us

Do we have to publish our Support at Home prices on our website?

Yes. The Department of Health, Disability and Ageing's guidance says Support at Home providers must publish the price they most frequently charge for each service on their own website and on My Aged Care, and keep both up to date. The department has also committed to a quarterly National Summary of Support at Home Prices showing the median and range of prices providers charge, so families can see how yours compare. The department's pricing guidance has the detail that applies to you.

Can we put client and family reviews on our site?

The National Law's testimonial ban covers advertising for regulated health services, such as nursing or physiotherapy from Ahpra-registered practitioners, so reviews about the clinical side of those services can't be used to advertise them, on your website or anywhere else. It doesn't cover domestic help, shopping or transport, though any review you publish still has to be genuine and shared with the person's permission. Ahpra's testimonial guidance sets out what's covered.

We also deliver CHSP services. Can the site cover both?

Yes. The CHSP is due to move into Support at Home no earlier than 1 July 2027, so we keep program names in ordinary text that's quick to change rather than in images or graphics. When the transition is confirmed, rewording your existing pages is covered by hosting.

Will the site work for people with poor eyesight?

That's where we start: larger text, strong contrast, clear buttons and a layout that survives zooming in. The site we built for Golden Years Aged Care Support has large readable text and tap-to-call on every page, which suits older readers and family members on their phones alike.

Can families book a first visit online?

If you already use an online booking or scheduling tool, we add a button on every page that opens it. We don't build booking systems ourselves. For families who'd rather talk first, your phone number stays at the top of every page either way.

Which package suits a home care provider?

A small home support service can start with the one-page site at $399. For most providers we suggest the 3-page site at $899: prices and the getting-started steps then each get their own page. Providers with several programs, regions or a referral network are better suited to the 8-page site at $1,499.

If you also deliver NDIS supports, our NDIS provider page covers registration, referral forms and accessible design. For nursing and allied health, our healthcare page and medical practice website guide explain the Ahpra advertising rules.

Ready to start your aged care website?

Tell us the services you deliver, the areas you cover and whether you work under Support at Home, the CHSP or privately. We'll quote and build your draft, and you only pay once you approve it.

Request a quote Call 0451 072 412

We reply within 24 hours. Prefer email? info@webcraftstudio.com.au