Websites for Border cleaning businesses that work both banks of the Murray: vacate cleans under two states' rental laws, commercial contracts where Victoria's labour hire licence can come into it, and holiday-let changeovers in Albury, Wodonga and the towns around them.
A cleaner based in Lavington might do a vacate clean in Thurgoona in the morning and an office in West Wodonga that night, and those two jobs sit under different state laws. Customers don't think about the river much, but your website has to, or it ends up promising something that's only true on one side.
NSW guidance talks about tenants and landlords; Victoria's talks about renters and rental providers, and its rules on when professional cleaning can be required are its own. Either give each state a section of your vacate page, or keep one checklist and add a short note for each side about carpets and professional cleaning.
Since 13 October 2026, Victorian rental providers and agents must give renters evidence before claiming on a bond, and invoices, receipts, quotes and photos all count. In NSW a claim also has to be reasonable and backed up. A dated, itemised invoice and before-and-after photos help your customer on either bank, so say you provide them.
If you send cleaners into offices, shops or schools in Wodonga, Victoria's labour hire licensing can apply to you, and penalties apply there for advertising labour hire services without a licence. Describe your commercial work accurately, show a licence number if you hold one, and keep home cleaning on a page of its own.
NSW residents get a National Police Check from the NSW Police Force through Service NSW; Victorians get theirs as a digital certificate issued by Service Victoria for Victoria Police. Victoria Police says a check is a point-in-time record for a single purpose, so a line on how often you renew your cleaners' checks means more than a badge.
Hosts in Albury and Wodonga deal with different governments, but they ask a cleaner the same things: how soon after check-out you can start, whether you bring linen, how keys reach you and how damage gets reported. A turnover form asking for the address, beds to make up and next arrival works on both sides.
List Albury suburbs (Lavington, Thurgoona, Glenroy, East and North Albury, Springdale Heights, Hamilton Valley) and Wodonga ones (West Wodonga, Baranduda, Leneva, Bandiana) under their own headings, then the towns you'll drive to, such as Jindera in Greater Hume or Chiltern and Yackandandah in Indigo Shire, with any travel charge.
At the 2021 Census the City of Albury, on the NSW side of the Murray, had 56,093 residents and the City of Wodonga, on the Victorian side, had 43,253, so the two council areas together come close to 100,000 people. Both states use daylight saving, so unlike the Queensland border there's no clock to juggle. The difference is the law. A vacate clean in Albury follows NSW tenancy rules, summarised on our Sydney cleaners page, including the pet rules under which a landlord can make professional carpet cleaning a condition of agreeing to an indoor animal. A vacate clean in Wodonga follows Victoria's Residential Tenancies Act, set out on our Melbourne cleaners page, where, in agreements made after 29 March 2021, a prescribed clause stops a rental provider requiring professional cleaning unless the place was professionally cleaned immediately before the renter moved in and the renter was told, or it's needed to restore the starting condition.
Bond claims have also tightened on the Victorian side. From 13 October 2026, Consumer Affairs Victoria requires rental providers and agents to give renters evidence supporting a bond claim before they make it, with invoices, receipts, quotes and photos named as acceptable. A Wodonga renter who paid you to clean has a better footing with your itemised invoice and dated photos in hand, and so does an Albury tenant facing a NSW claim that has to be reasonable. Your site can say you supply both without promising anyone their bond back.
Commercial cleaners face a rule that stops at the river. Victoria's Labour Hire Authority says companies that supply workers to clean commercial premises such as shops, restaurants, factories, offices and schools are labour hire providers who must hold a licence, that businesses must only engage licensed providers, and that penalties apply for advertising labour hire services without a licence. Its examples treat a sole trader who does the cleaning personally, and a business that only cleans people's homes, as not needing one. The Authority also notes that the definition of labour hire services changed on 1 October 2026, so a business that was outside it before should check again. Whether your Wodonga contracts need a licence is a question for the Authority; our part is making the site describe your work as it's really arranged, and showing the licence number if you have one.
Short stays differ too. An Albury host must register the dwelling on the NSW STRA Register and meet the state's fire safety standard; Albury isn't among the areas with a day cap, so a registered place can be let all year. On the Victorian side, the State Revenue Office has charged a short stay levy since 1 January 2025: 7.5% of the total booking fee for stays of less than 28 consecutive days, collected by platforms such as Airbnb and Stayz, or by owners who take bookings directly and must register for it. None of that is a cleaner's to manage, but a turnover page that lists your Albury and Wodonga areas separately shows owners you know which side they're on.
We're an Adelaide team at Ste 3/110 Hutt St and work with regional cleaners by phone and email. We have no client in Albury-Wodonga; our cleaning client, Phoenix Housekeeping, is based at Morisset in Lake Macquarie. NDIS cleaners will find the Border's two NDIA districts and screening processes on our Albury-Wodonga NDIS provider page. You send your services, prices and the areas you cover on each side; we send a draft link, and you pay once you approve it.
Our cleaning client is a long way from the Border: Phoenix Housekeeping is based at Morisset and works across Lake Macquarie, Cessnock and the northern Central Coast. Its site shows how we lay out turnovers, vacate cleans and a service area that crosses council lines, which a Border cleaner can use for a service area that crosses a state line.
A family business doing short-stay turnovers and linen, housekeeping, NDIS cleans, end-of-lease and sale cleans, and hoarding, deceased estate and trauma work. Its services page lists hourly rates and set turnover prices, its suburbs are grouped under three council areas with a page each, and sensitive enquiries can request a discreet call-back.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
“He was incredibly hands-on, always available to answer questions, and made every requested change promptly and without hesitation.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
Your cleans and prices, your Albury and Wodonga areas under separate headings, insurance and police check details, a booking form and tap-to-call, on one page.
Our pick for cleaners working both sides
$899
A home page, a vacate cleaning page with a section for each state, and a page for regular home cleans, changeovers or commercial work.
$1,499
Pages for NSW and Victorian vacate cleans, regular homes, changeovers, commercial contracts, NDIS cleans, sensitive jobs and your towns on both sides.
No. One site with clear state sections works better and keeps all your reviews and enquiries in one place. The vacate cleaning page is where the split matters most, because the tenancy rules and even the words differ. Your home page, booking form and prices can stay the same for both sides.
That depends on how your business is set up, and it's for the Labour Hire Authority to answer. Its guidance treats companies supplying cleaners to commercial premises as labour hire providers, while a sole trader doing the work personally, or a business cleaning only homes, generally isn't one. Check before your site advertises Victorian commercial work; we'll word it to match.
We'd advise against it on either side. Bond decisions belong to landlords, rental providers and, in a dispute, NCAT in NSW or VCAT in Victoria. Promise your own work instead: the checklist, an itemised invoice, dated photos and a return visit if the agent raises something you missed within the time you set.
Their paperwork differs: Albury hosts register with the NSW STRA Register, while Wodonga bookings under 28 days attract Victoria's short stay levy. Your changeover service is the same either way, so the site only needs to show both areas and how far you'll travel, including out to places like Lake Hume or Yackandandah if you go there.
By phone and email. We're an Adelaide (South Australia) team with current clients in SA, NSW, VIC and QLD. You send your services, prices and areas on each side of the river, we build a draft you can check on your phone, and you pay only once you approve it. We reply within 24 hours.
Tell us the cleans you do, which side of the river most of your work is on, and the towns you'll travel to. We'll send a fixed quote, build the draft, and you pay only when you approve it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au