Victoria's Residential Tenancies Act 1997 says that at the end of a tenancy a renter must leave the property reasonably clean and in the same condition as when they moved in, allowing for fair wear and tear. Consumer Affairs Victoria's cleanliness guideline sets out how that standard is read, and VCAT must have regard to it when it decides a dispute about cleanliness. For rental agreements made after 29 March 2021, a prescribed clause stops the rental provider requiring professional cleaning at the end of the lease unless the place was professionally cleaned just before the renter moved in and they were told, or professional cleaning is needed to return it to its starting condition, judged against the condition report and allowing for fair wear and tear.
That changes how a Melbourne end-of-lease page should read. Some renters will clean most of the house themselves and want you only for the oven, carpets or windows, so part-cleans are worth listing with prices. Rather than promising anyone their bond back, set out exactly what your vacate clean covers and what you'll come back to fix if the exit inspection finds something you missed. From 13 October 2026, rental providers and agents also have to support a bond claim with evidence, which makes your itemised invoice and dated photos useful to the renter.
Police checks in Victoria can be applied for online through Service Victoria, which issues digital certificates on behalf of Victoria Police, or through an accredited body. Victoria Police points out that a certificate only reflects records up to the day it was issued, can be used for one purpose only, and that the organisation asking for it usually decides how recent it must be. If you clean for NDIS participants through a registered provider, workers in risk-assessed roles need an NDIS Worker Screening Check, applied for through Service Victoria and valid for five years.
For service areas, the state's own groupings are a sensible starting point. Plan Melbourne sorts the metropolitan councils into six regions: Inner Metro, Inner South East, Western, Northern, Eastern and Southern. Check the distances before you borrow them, though. The Southern region takes in Kingston and Greater Dandenong but also Casey, Cardinia, Frankston and the Mornington Peninsula, which is a long drive for a two-hour clean. If you stop at Dandenong, say so and name the suburbs inside your line.
We're an Adelaide team, and we work with Victorian businesses by phone and email. Phoenix, our cleaning client, is in New South Wales, which means your rates, your checklist and the suburbs your cleaners reach are what make the site read as Melbourne.