Who registers whom. Builders and plumbers in Victoria are registered and licensed by the Building and Plumbing Commission (BPC), the regulator formerly known as the Victorian Building Authority, which began operating as the BPC on 1 July 2025. Electricians and electrical contractors are licensed separately, by Energy Safe Victoria. If your quotes, van signage or old website still point people to the VBA, the new site is a good moment to update that.
What has to appear in your advertising. Section 169H of the Building Act 1993 says that when a registered building practitioner advertises or puts in writing an offer to carry out domestic building work, it must state the name they're registered under and their registration number. Energy Safe Victoria tells registered electrical contractors to put their REC number on all promotional material, including advertisements. For plumbers, the licence or registration number is what customers use to check you on the BPC register, so we show it the same way. We treat your website as advertising, so whichever number applies goes in the footer of every page.
How Melbourne divides up. Victoria's planning law lists 31 council areas as metropolitan Melbourne. Few customers will search by council name, so a tidier way to set out a service-area section is by side of town (the west, the north, the east, the south-east and the inner suburbs), with the councils and suburbs you cover listed under each. A plumber based in Dandenong, in the City of Greater Dandenong, might list the south-east in full and only the nearer parts of the east.
The growth areas. The Planning and Environment Act 1987 names seven councils where growth areas can be declared, all on the city fringe: Cardinia, Casey, Hume, Melton, Mitchell, Whittlesea and Wyndham. If much of your work is fencing, landscaping, driveways or fit-outs for new estates out there, say so and name the suburbs, because the word Melbourne on its own won't tell a new homeowner in Tarneit or Clyde North that you come out their way.
The gas change. Since 1 January 2024, new homes and residential subdivisions in Victoria that need a planning permit can't be connected to mains gas. That changes what new-home builders and buyers need from plumbers, electricians and heating and cooling trades, which is why the all-electric work you do deserves its own line. We're an Adelaide team and work with Melbourne businesses by phone and email; Adelaide runs half an hour behind Melbourne, so our working days line up.