Since 1 July 2025, plumbing in Victoria has been regulated by the Building and Plumbing Commission, which took over the work of the Victorian Building Authority (some systems, such as VBA360, still carry the old name). Each class of plumbing work has two levels. A registered plumber can carry out the work; a licensed plumber can also supervise apprentices and registered plumbers, issue compliance certificates, and must hold the required insurance. Accreditation is only granted to individuals: the BPC doesn't register or license plumbing companies. It tells consumers not to rely only on advertising, business cards or quotes, and to check a plumber on its register, which can be searched by practitioner name, business name, licence number, location or type of work. We make that check easy by showing the licensed plumber's name, number and classes on every page, so what a customer reads on your site matches what the register shows.
Compliance certificates are worth a short answer on your site. A licensed plumber must issue one when the total value of the work, counting materials, appliances, labour and GST, exceeds $750. Some work needs one whatever it costs: installing, relocating or replacing a Type A gas appliance, installing, modifying or relocating consumer gas piping, and work on below-ground sanitary drains. The customer receives it within five days of the work being finished, and it's lodged with the BPC within the same five days. Where it applies, the certificate includes an eleven-digit consent number and confirms an as-laid plan has been lodged with the relevant water authority. Complex gas installations and Type B appliances are overseen by Energy Safe Victoria instead.
Gas work is changing. From 1 January 2027, new homes and knock-down rebuilds can't be connected to gas except in specific circumstances, and from 1 March 2027 gas hot water systems can't be installed in existing homes: a unit that breaks and can't be repaired must be replaced with an electric alternative. Existing gas heaters and cooktops don't have to be replaced, and existing gas appliances can still be maintained and repaired. A split system heat pump water heater, the kind with refrigerant pipework between two units, needs refrigeration accreditation to install (the BPC has a restricted class for exactly this work), connecting it to the water service needs water supply, and decommissioning the old gas unit needs gasfitting. If you hold those classes, your hot water page should say so.
Rentals have changed too. From 13 October 2026, two-yearly gas safety checks apply to all Victorian rentals with gas appliances, not only agreements signed since March 2021, and in a property with gas, a separate gas safety check is needed within six months before any draughtproofing work starts. The check must be done by a gasfitter registered or licensed in Type A appliance servicing, and the record has to show that gasfitter's name, business details and licence or registration number. On the commercial side, Yarra Valley Water requires testable backflow devices at the meter to be tested every 12 months by an accredited backflow prevention plumber, so if you hold the backflow prevention class, list it.
Water and sewer services across Melbourne are split between three corporations: Greater Western Water (from the CBD out to Werribee and north to the Macedon Ranges), South East Water (Port Melbourne to Portsea and east to Pakenham) and Yarra Valley Water (much of the north and east). That matters for consents and as-laid plans, but customers search by suburb, so your area list should name suburbs, grouped by side of town. WebCraft Studio is based on Hutt St in Adelaide, and Victorian clients deal with us by phone and email. You send your licence details, suburbs and job photos; we reply with a draft link that opens on your phone, and changes go back and forth the same way.