The NDIS Quality and Safeguards Commission regulates providers nationally. A registered provider has been audited against the NDIS Practice Standards, passed the Commission's suitability assessment and been issued a certificate of registration, generally for three years. The Commission's Provider Register lets anyone check whether a provider is registered, or whether a registration has been revoked. Coordinators and plan managers use it, so your site should agree with it. Before any NDIS logo goes on the site, read the NDIA's NDIS logo guidelines.
NDIS worker screening checks are carried out by state and territory worker screening units on the Commission's behalf, and a worker applies to the unit in the state where they live, so Brisbane workers go through Queensland's. That unit is also where a worker finds out whether the job needs a working with children check as well, which in Queensland means a blue card. Workers apply in one state or territory only, and the decision is recorded in the national NDIS worker screening database.
The NDIS Commission says a clearance lasts up to five years, is recognised nationally, and is needed by workers in risk-assessed or key personnel roles with a registered provider. Unregistered providers and self-managing participants can choose to require it too. Employers confirm a worker's status in the national database using their screening number, so there's no reason to publish copies of cards on your site; a sentence saying which roles hold a clearance is enough.
Registration rules are changing. From 1 July 2026, supported independent living and NDIS digital platform providers must be registered. Unregistered SIL providers that delivered SIL immediately before 30 June 2026 and applied by 1 October 2026 can keep delivering it while their application is decided, and the Commission publishes a list of them. Mandatory registration for support coordination was also proposed, but that reform is paused. Your site should describe where you stand today, and we can update it as that changes.
Brisbane City Council covers 190 suburbs, taking in places as far apart as Bracken Ridge, Rochedale, Moggill and Wynnum. A family looking for in-home help in Chermside, or community access around Manly, is likely to search with the suburb in it, so naming the suburbs you work in does more than a line saying "Brisbane and surrounds". We're an Adelaide team, and we work with Brisbane providers by phone and email; you send your services, areas and registration details, and you see a draft before paying anything.