Website Design for NDIS Providers in Brisbane

Websites for Brisbane disability support providers that state your registration status accurately, explain how your workers are screened in Queensland, and show participants, families and support coordinators which suburbs you reach.

What Brisbane participants and coordinators look for on a provider's site

Most visitors arrive with a short list. Do you come to my suburb? Are you registered for this support? Are your workers screened? Is there a waitlist? A support coordinator covering Brisbane and the councils around it may be weighing up several providers for one participant, so those answers should sit on the page, not behind a phone call.

  • Registration wording that matches the register

    If you're registered, use your legal or trading name and registration groups exactly as the NDIS Commission's Provider Register shows them. If you aren't, say you work with self-managed and plan-managed participants: the Commission notes they're the only participants who can choose an unregistered provider, so a coordinator with an NDIA-managed client knows to look elsewhere.

  • Screening described in Queensland terms

    Families ask whether workers are checked. Say what applies: NDIS worker screening clearances for risk-assessed roles, applied for through Queensland's worker screening unit, and blue cards, the state's working with children check, where workers support children. Describe it by role, not by naming staff or quoting card numbers.

  • Areas listed across council lines

    Brisbane City is one council, but participants also live in Logan, Ipswich, Moreton Bay and the Redlands. List the suburbs your workers reach under plain headings, say whether there's a travel charge, and name the places you don't cover, so a coordinator in Springwood doesn't refer someone you can't reach.

  • Status shown clearly if you offer SIL

    Supported independent living providers have needed registration since 1 July 2026. If your application is still being assessed under the transitional arrangements, say that in plain words and change it when the decision comes. A coordinator who checks the Commission's lists should find your site agrees with them.

  • Pages that work with a screen reader

    Proper headings, labelled fields, keyboard access, visible focus and strong colour contrast, built with WCAG 2.2 as the reference. Easy Read versions of your service information, if you have them, get a link near the top of each page rather than being buried in a downloads list.

  • A referral page with a clear next step

    A short form for coordinators, families and allied health workers, with a tick box confirming the participant agreed to the referral, then a line saying how soon you'll reply and who will call. Waitlist status sits on the same page so nobody refers someone into a three-month wait without knowing.

NDIS providers in Brisbane: screening, registration and how people find you

The NDIS Quality and Safeguards Commission regulates providers nationally. A registered provider has been audited against the NDIS Practice Standards, passed the Commission's suitability assessment and been issued a certificate of registration, generally for three years. The Commission's Provider Register lets anyone check whether a provider is registered, or whether a registration has been revoked. Coordinators and plan managers use it, so your site should agree with it. Before any NDIS logo goes on the site, read the NDIA's NDIS logo guidelines.

NDIS worker screening checks are carried out by state and territory worker screening units on the Commission's behalf, and a worker applies to the unit in the state where they live, so Brisbane workers go through Queensland's. That unit is also where a worker finds out whether the job needs a working with children check as well, which in Queensland means a blue card. Workers apply in one state or territory only, and the decision is recorded in the national NDIS worker screening database.

The NDIS Commission says a clearance lasts up to five years, is recognised nationally, and is needed by workers in risk-assessed or key personnel roles with a registered provider. Unregistered providers and self-managing participants can choose to require it too. Employers confirm a worker's status in the national database using their screening number, so there's no reason to publish copies of cards on your site; a sentence saying which roles hold a clearance is enough.

Registration rules are changing. From 1 July 2026, supported independent living and NDIS digital platform providers must be registered. Unregistered SIL providers that delivered SIL immediately before 30 June 2026 and applied by 1 October 2026 can keep delivering it while their application is decided, and the Commission publishes a list of them. Mandatory registration for support coordination was also proposed, but that reform is paused. Your site should describe where you stand today, and we can update it as that changes.

Brisbane City Council covers 190 suburbs, taking in places as far apart as Bracken Ridge, Rochedale, Moggill and Wynnum. A family looking for in-home help in Chermside, or community access around Manly, is likely to search with the suburb in it, so naming the suburbs you work in does more than a line saying "Brisbane and surrounds". We're an Adelaide team, and we work with Brisbane providers by phone and email; you send your services, areas and registration details, and you see a draft before paying anything.

Care and support websites we've built

We haven't yet built a site for a business whose main work is NDIS supports, in Brisbane or anywhere else. Our nearest match is Golden Years Aged Care Support, an in-home support service in Northern Adelaide, and Phoenix Housekeeping in NSW lists NDIS cleans among its services.

Home page of the Golden Years Aged Care Support website

Golden Years Aged Care Support

Home & care services · Northern Adelaide

In-home support for older people across Northern Adelaide, from personal care and cleaning to transport and respite. We built six pages with nine services explained on one of them, a founder's about page, large readable text, tap-to-call and an enquiry form that lets aged care providers make a referral, much like the referral path a support coordinator needs.

Home page of the Phoenix Housekeeping website

Phoenix Housekeeping

Home & care services · Lake Macquarie, Cessnock & Central Coast

A family-run cleaning business based in Morisset, NSW, offering NDIS cleans alongside housekeeping, Airbnb turnovers and end-of-lease work. Each service has its own page, prices are published, and the quote form lets a customer ask for a discreet call-back.

“Rebuilt two websites for our businesses and saved us a fortune on hosting etc. Nothing is ever a problem, will email back on a Saturday night if need be.”

Lockyer Valley Batteries, Google review

What an NDIS provider website costs in Brisbane

One page

$399

Your supports, the suburbs you reach, registration status, worker screening, funding types and a referral form, all on one page. Suits a sole trader.

Our suggestion for most providers

Up to 3 pages

$899

A home page, a supports page with the areas you cover, and a referrals page for coordinators and families, with waitlist status.

Up to 8 pages

$1,499

A page per support type, referrals, a careers page for recruiting screened workers, links to Easy Read documents you supply and an about page.

  • Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
  • GST. WebCraft Studio isn't registered for GST, so no GST is added.
  • Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
  • Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
  • Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions Brisbane NDIS providers ask us

Can an Adelaide team build a website for a Brisbane NDIS provider?

Yes. We're an Adelaide (South Australia) web design team working with businesses Australia-wide by phone and email, and our current clients are in SA, NSW, VIC and QLD. For a provider's site we need your supports, the suburbs you cover, your registration details if you're registered, and a call to talk it through. We reply within 24 hours.

How should we describe our workers' screening on the site?

Say what's true for your organisation: for example, that workers in risk-assessed roles hold an NDIS worker screening clearance, and that those supporting children also hold a blue card. Keep it to a sentence or two. We'd leave card images and screening numbers off a public website; employers confirm a clearance through the national database using the worker's number.

We're not registered. Can our site still mention the NDIS?

Yes, you can say you support self-managed and plan-managed participants. Just don't call yourself registered, or use wording or logos that suggest you are, until the Commission has approved you. Read the NDIA's NDIS logo guidelines before using any NDIS logo, check the NDIS Commission's registration guidance for your situation, and we'll word the site to match.

We provide SIL and applied for registration before the deadline. What should the site say?

Describe your status plainly, for example that your application is with the NDIS Commission, without calling yourself registered until it's approved. The Commission publishes a list of unregistered SIL providers covered by the transitional arrangements. When your decision arrives, send us the new wording; text changes on existing pages are covered by the $30 monthly hosting.

Should we list suburbs outside Brisbane City Council?

If your workers go there, yes, by name. Logan, Ipswich, Moreton Bay and Redland are separate councils, and families search using their own suburb. On the 3-page or 8-page site, each area can have its own heading, with travel arrangements and any waitlist noted.

Ready to start your Brisbane NDIS provider website?

Tell us the supports you deliver, the suburbs and councils you reach, and your registration status. We'll send a fixed quote, then build the draft before you pay anything.

We reply within 24 hours. Prefer email? info@webcraftstudio.com.au