Websites for Melbourne movers that sort a job by the kind of home before anyone talks price, show a ballpark from your own rates, say how CityLink and EastLink tolls land on the invoice, and set out your runs to Sydney, Adelaide and across Bass Strait, with tap-to-call on every page.
Melbourne moves split three ways: a weatherboard or brick house in the suburbs, a terrace or townhouse with stairs inside, or an apartment in a tower in the inner city. Each one is priced differently and goes wrong in different ways. A site that asks which one it is, before the customer reaches the price, saves you a round of phone calls on every job.
Start with one question: house, townhouse or terrace, or apartment. A house leads to bedrooms, garage, shed and the length of the driveway. A townhouse leads to the number of storeys and whether the big pieces will fit up the internal stairs. An apartment leads to the floor, the lift, whether it needs booking and where the truck can stop. Room for photos comes last, so you can see the awkward wardrobe before you commit to a number.
An estimator can multiply your hourly rate by the crew and truck size the customer's answers point to, add travel time and extras such as packing or a piano, and show a range rather than a single figure. The fine print says the firm price follows once you've seen the inventory. People who see a range up front are less likely to ring five companies just to find out roughly what a two-bedroom unit costs.
Victoria's toll roads class a two-axle truck above 4.5 tonnes GVM as a heavy commercial vehicle, and a cab-chassis vehicle between 1.5 and 4.5 tonnes as a light commercial vehicle, whether or not it's used for business. On EastLink the heavy vehicle toll cap is roughly two and a half times the car cap, and the weekend discount is for cars only. Say which class your trucks fall into and whether tolls are built in or itemised.
In Victoria an apartment building's common areas are run by an owners corporation, and the state's model rules fill any gap where a building hasn't made its own rule. Your page can ask customers to get the building's moving rules and lift booking early, list the protection you bring for lifts, doors and corridors, and offer to email your insurance certificate to the building manager before the day.
Around three in ten Melbourne homes are rented, and a Victorian renter can give as little as 14 days' notice to leave in some situations, such as when the rental provider is ending a fixed-term agreement or selling. Put a vacate date on the form, show which weeks you still have trucks free, and say plainly whether you'll take a move booked inside a fortnight and what changes if you do.
Name the runs you make: up the Hume towards Albury, Canberra and Sydney, west through Ballarat to Adelaide, east into Gippsland, and across to Devonport on the Spirit of Tasmania from Geelong. Say how often each one goes, typical days door to door, and whether a backload or shared load is cheaper for anyone who can be flexible on the date.
Customers mix up your public liability, your vehicle cover and cover for their belongings in transit. A short page that separates the three, says which you hold and whether you offer transit insurance through a third party, and what to do if something arrives damaged, answers the question most people are too awkward to ask on the phone.
What customers check first. The Australian Consumer Law applies in Victoria just as it does elsewhere, so a Melbourne customer comparing movers will ask the same things the NSW and Queensland consumer agencies tell people to ask: an itemised written quote, how much deposit is due and when, what happens if the date moves, and whether the removalist insures the goods or only the truck. We set out that advice, with links to the official pages, on our Sydney and Brisbane removalist pages. Answering each of those questions on your own site, in your own terms, is what makes a quote easy to accept.
A city of houses, townhouses and towers. By our count of the ABS 2021 Census tables, Greater Melbourne had 1,781,346 occupied private dwellings. About 68% were separate houses, about 16% were semi-detached, terrace or townhouses, and about 16% were flats or apartments. The towers are concentrated: the Melbourne Inner region held 66,020 of the 74,322 flats in blocks of nine or more storeys, close to nine in ten, and flats made up 57% of homes there. Around 30% of Greater Melbourne's homes were rented, rising to about 62% of flats. In practice that means a suburban mover's form leads with houses and sheds, while a business working the CBD, Southbank, Docklands and the inner suburbs needs its apartment page to be the strongest page on the site.
Owners corporations, not strata. In Victoria the body that manages a building's common property, such as its lifts, walls and gardens, is the owners corporation (it replaced the body corporate in 2007), so that's the term your apartments page should use. Under the model rules published by Consumer Affairs Victoria (opens in a new tab), which apply where a building hasn't made its own rule on a topic, an owners corporation can put reasonable conditions on access to common property, a vehicle may not be left blocking a driveway, entrance or exit, and nobody may damage common property without written approval. Those three rules explain why buildings want lift bookings, a set loading spot and protection on the walls, and why a mover who mentions all three sounds like one who has done it before.
Tolls on CityLink, the West Gate Tunnel and EastLink. Linkt's Melbourne vehicle classes, which cover CityLink and the West Gate Tunnel, put two-axle trucks above 4.5 tonnes GVM, and any rigid truck with three or more axles above 1.5 tonnes, in the heavy commercial class, while a smaller cab-chassis truck sits in the light commercial class. EastLink, run separately, uses car, light commercial and heavy commercial classes too. Its 2026–27 schedule sets the heavy vehicle toll cap at about 2.6 times the car cap and the light commercial cap at about 1.6 times, and its cheaper weekend and public holiday rate applies only to cars. A Saturday job across the eastern suburbs costs a truck the same toll as a Tuesday one, which is worth saying if your weekend rates differ.
Renters on a deadline, and the boat to Devonport. Consumer Affairs Victoria says renters must give 28 days' notice to leave at the end of a lease, but 14 days is enough for reasons on its list, such as the rental provider ending a fixed-term agreement or selling the property. Those customers may need a truck within a fortnight. For Tasmania, the Spirit of Tasmania has sailed from Geelong rather than Station Pier since 23 October 2022 and runs roll-on, roll-off freight between Geelong and Devonport. Its pre-sailing advice says fruit, vegetables and plant material must be declared or disposed of before boarding, and Biosecurity Tasmania requires plants coming in to be free of soil, with a Notice of Intention lodged at least one full day before the consignment leaves. Link to Biosecurity Tasmania's plant import rules (opens in a new tab) from your packing list rather than restating them. We're an Adelaide team; we work with Melbourne businesses, including Dr Tabara Dione Coaching, by phone and email.
We haven't built a site for a removalist yet. One of our Melbourne clients shows how booking can sit on every page, and a NSW cleaning business shows the published pricing and suburb pages a mover can borrow.
Coaching for doctors in Melbourne, led by a specialist anaesthetist, not a removals business. Online booking for a discovery call is linked from every page, which is the same idea as letting a customer book a pre-move survey or a video walk-through without picking up the phone.
Visit the Dr Tabara Dione site (opens in a new tab) See it in our portfolio
A family-run cleaning business around Lake Macquarie, Cessnock and the Central Coast, including end-of-lease cleans. It publishes its prices, has a page for each suburb it covers and offers a call-back on its quote form: the pattern for a mover who wants to show rates openly and rank for the suburbs it works in.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
“Rebuilt two websites for our businesses and saved us a fortune on hosting etc. Nothing is ever a problem, will email back on a Saturday night if need be.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
For an owner-driver: your rates and toll policy, the branching estimate form, the suburbs you cover and your insurance position on one page with tap-to-call.
Our suggestion for most Melbourne movers
$899
A home page with the estimate form, an apartments page for owners corporation buildings, and a page for your interstate and Tasmania runs.
$1,499
Room for an insurance page, packing and storage, office moves, pianos, and region pages for the inner city, the eastern suburbs, the west or the Mornington Peninsula.
Say which toll class your trucks are in and pick one approach: an allowance built into fixed prices, or tolls passed on at cost and itemised. Victoria's toll roads treat a two-axle truck over 4.5 tonnes GVM as a heavy commercial vehicle, and on EastLink that class pays well over double the car rate, with no weekend discount. For how compulsory charges should be shown, see business.gov.au's guidance on displaying prices (opens in a new tab).
It can give a range. The customer chooses house, townhouse or apartment, then answers a few questions about size, floors, lifts and the two suburbs, and the form works out an estimate from the rates you give us. You confirm the firm price after you've seen the inventory and photos. We quote an estimator together with the rest of the site, so you know the cost before we start.
If you do the run, yes. Customers want to know whether their goods go on your own truck via the Spirit of Tasmania from Geelong or in a container, how long it takes door to door, and what they can't pack. Biosecurity Tasmania's rules on plants and soil change from time to time, so the page should link to them rather than repeat them.
Yes. We can build a booking and payment system into the site, quoted per job, so a customer who accepts your quote can choose a date you've opened and pay your deposit. If your removals software already provides a booking link, we can connect that instead. Either way, your deposit, date-change and cancellation terms sit beside the button.
Only where you have something real to say. A page for inner-city apartments, one for the eastern suburbs and one for the Mornington Peninsula, each naming the suburbs and the kind of homes you move there, fits on the up-to-8-page site at $1,499. A clear coverage list on the $399 or $899 site is enough for most one- and two-truck businesses.
By phone and email, as it does with our Melbourne client. You send your rates, toll policy, routes, insurance details and photos of your trucks and crew; we build a draft, you ask for changes until it's right, and you pay once you approve it. We reply within 24 hours, and most sites are live within 5–10 days of us getting your words and photos.
Send us your rates, the suburbs and routes you cover, how you handle tolls, your insurance details and a few photos of your trucks and crew. We'll quote it, build the draft, and you pay only once you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au