Psychologists in WA are registered nationally through Ahpra and the Psychology Board of Australia, so the advertising rules on our main psychologists and counsellors page apply to a Perth practice without change. The state differences are in complaints and in the code for unregistered practitioners. The Health and Disability Services Complaints Office (HaDSCO) accepts complaints about individual health care workers whether they are registered or not, and consults Ahpra to decide which agency should handle a complaint about a registered psychologist. Since 27 July 2023 it has also enforced the Code of Conduct for certain health care workers, which covers counsellors and psychotherapists and lets HaDSCO issue prohibition orders and publish public health warnings. Our Perth allied health page sets out the clauses of that code that bear on a website, so this page keeps to what is particular to psychology and counselling.
When a Perth client is in crisis, the public system's phone line is the Mental Health Emergency Response Line. The Mental Health Commission describes it as a 24-hour telephone service for people in the Perth metropolitan area in a mental health crisis, connecting callers with a trained mental health clinician, and it also takes calls from families, carers and health professionals. It is not an emergency service; in an emergency the advice is to call 000. Metro callers use 1300 555 788 and Peel callers 1800 676 822, while Rurallink on 1800 552 002 covers regional and remote WA from 4.30pm to 8.30am on weeknights and around the clock on weekends and public holidays. For distress that doesn't need an emergency department, the Commonwealth's Medicare Mental Health Centres offer free walk-in care to people aged 18 and over. A federal release in June 2026 counted five in WA, at Armadale, Gosnells, Midland, Mirrabooka and Northam, with 48,410 instances of support delivered and Midland past 25,000 appointments on its own. The Western Australian Primary Health Network is commissioning another in Kalamunda, expected in 2027, and anyone can call Medicare Mental Health on 1800 595 212 to be pointed to a service.
Work-related psychological injury falls under the Workers Compensation and Injury Management Act 2023, which WorkCover WA implemented on 1 July 2024. From that date every registered psychologist became an accepted provider; until then, the Australian Association of Psychologists notes, only psychologists with a clinical or counselling endorsement were accepted into the scheme. The fees order still has separate schedules for clinical psychology, counselling psychology, psychology and mental health social work, and its notes set out what the regulations require for each: the matching Ahpra area of practice endorsement for the first two, registration as a psychologist for the third, and accreditation by the Australian Association of Social Workers for the fourth. Counsellors aren't among the allied health groups WorkCover WA lists as recognised. Its FAQs for health providers say accounts are made out to the worker and, once a claim is accepted, sent to the insurer. The Workers Compensation (Health Services) Fees Order 2026 takes over from the 2025 order on 1 November 2026 and raises maximum fees by 3.90%, so any workers' compensation fee a practice publishes should be checked against WorkCover WA's rates and fees page (opens in a new tab).
Victims of crime are supported through the justice system. The Department of Justice's Victim Support Service is free and voluntary, is available at any court in WA, with its main office in the District Court Building on Hay Street, and helps people reach counselling, legal and medical services and answers questions about compensation claims. Claims themselves are decided by the Office of Criminal Injuries Compensation, a specialist tribunal under the Criminal Injuries Compensation Act 2003 whose legally qualified assessors decide most applications on the papers. Legal Aid WA lists medical or psychological expenses, including the costs of reports and treatment, among what compensation may cover, and notes that time limits apply. The Victim Support Service page (opens in a new tab) is the link to give a client rather than a summary of the rules.
We're an Adelaide team and work with Perth practices by phone and email, 90 minutes ahead of you, or two and a half hours while South Australia is on daylight saving. We haven't built a psychology or counselling site, and none of our current clients are in WA. The two projects below come closest to what a practice site has to do.