Websites for psychologists, counsellors and psychotherapists in private practice around Adelaide, made by a team on Hutt St. Each one lets a person see what you help with, whether ReturnToWorkSA or a CTP insurer can fund sessions with you, which South Australian lines to ring if they can't wait, and how to book a first appointment.
Protected titles, the ban on testimonials about clinical care and Better Access work the same way in Adelaide as in any other city. The differences sit around them: a work injury scheme that registers mental health practitioners one at a time, a CTP scheme with its own psychological management plan, a state triage number that belongs beside Lifeline, and two primary health networks, one for the metropolitan area and one whose regions include the Adelaide Hills.
ReturnToWorkSA registers mental health practitioners individually, and what it asks for depends on the profession. Psychologists apply with their Ahpra registration. Counsellors need full PACFA membership or level 3 or 4 ACA membership, plus a certificate for ReturnToWorkPsych, the scheme's online course; mental health OTs and accredited mental health social workers complete the same course. In a group practice, the bio of each registered clinician says so in one plain line, and work injury clients are asked to bring their claim number to the first session.
The CTP Insurance Regulator publishes a Psychological Allied Health Management Plan, which the practitioner completes and sends to the insurer managing the injured person's claim, to help it decide what treatment is reasonable and necessary. Invoices go to that insurer too, and the start of the claim number shows which of the five it is. Your fees page needs one short paragraph: you see people hurt in road crashes, they bring their claim number, and you check with the insurer about pre-approval before treatment starts.
Every page says the practice isn't a crisis service and lists 000, Lifeline on 13 11 14 and SA Health's Mental Health Triage Service on 13 14 65, staffed by mental health clinicians and answered 24 hours a day. People aged 16 and over can also walk into the Urgent Mental Health Care Centre at 215 Grenfell Street in the city at any hour, without a referral, appointment or Medicare card. A practice that sees people living with family violence adds the Domestic Violence Crisis Line on 1800 800 098, which also answers around the clock.
Counsellors and psychotherapists sit outside Ahpra registration, so in South Australia they're bound by the Code of Conduct for Certain Health Care Workers, set out in the Health and Community Services Complaints Regulations 2019. Among other things, the code says they must not mislead clients about their services or qualifications. Where the HCSCC believes a counsellor has breached the code and the public needs protecting, a prohibition order can stop them advertising a health service as well as providing it, so each counsellor's bio names exactly the membership they hold, such as ACA or PACFA, and describes their work without promising outcomes.
If you see people after an assault, a break-in or family violence, say so on the services page and explain how you invoice. South Australia's compensation scheme recognises mental as well as physical injury, but whether a client's sessions can be claimed is for them and their lawyer, so the site links to the Commissioner for Victims' Rights instead of explaining eligibility. For anyone your fee or waitlist rules out, rebuild, run by Relationships Australia SA, offers free counselling for victims of crime across the state on 1800 310 310.
Someone in Seaford is unlikely to travel to Salisbury every week, so each set of rooms gets its suburb in the heading and the page title, the days each clinician is there and a Book button that opens that location's diary in Halaxy, Cliniko or Coreplus. If you'd rather have booking and payment built into the site itself, we quote that for your practice once we know how your diary works. If you also see people from the Riverland, Eyre Peninsula or the Limestone Coast by video, put that near the top of the page and say whether the fee is the same.
Registration, complaints and privacy. Psychologists here are registered through Ahpra and the Psychology Board of Australia, and Ahpra lists separate complaint arrangements only for New South Wales and Queensland, so concerns about an Adelaide psychologist go to Ahpra (the HCSCC accepts complaints about registered providers too), and the national advertising rules summarised on our main psychologists and counsellors page apply here as they do elsewhere. Counsellors come under the state code, and the Health and Community Services Complaints Commissioner (HCSCC) takes complaints about them and about private health services generally; our Adelaide allied health page covers the code in more depth, including the rule that a copy of it, and how to complain, be easily accessible to clients where they practise. Privacy is one area where South Australia is simpler than Victoria or New South Wales. The OAIC notes that the state has no specific privacy legislation, so where a Melbourne or Sydney practice must follow a state health records law as well as the federal Privacy Act, an Adelaide practice works to the Privacy Act, which covers health service providers whatever their turnover.
Work and road injuries. ReturnToWorkSA publishes separate mental health fee schedules for psychologists, counsellors, mental health OTs and accredited mental health social workers; PACFA notes the counselling schedule took effect on 1 July 2023 and applies to every work injury claim, whether the employer is insured through ReturnToWorkSA or self-insured. Registered practitioners are expected to follow the scheme's clinical framework, which asks for a biopsychosocial approach and for treatment effectiveness to be measured and shown along the way, and to stay in touch with the worker's case manager. ReturnToWorkPsych, the course counsellors, mental health OTs and accredited mental health social workers complete to register, is a free, self-paced online course that ReturnToWorkSA developed with GPEx. Road injuries go through the CTP scheme, where the psychological management plan and the invoices both go to the insurer managing the claim, one of AAMI, Allianz, NRMA, QBE or Youi. A practice site needn't restate either scheme; a link to ReturnToWorkSA's page for mental health providers (opens in a new tab) keeps clients and referrers on the current version.
Where to send someone you can't see. The Commissioner for Victims' Rights describes SA Health's Mental Health Triage Service as the main point of access into mental health services, able to assess a caller and refer them to response teams. Neami, which runs the Urgent Mental Health Care Centre on Grenfell Street with RI International, describes it as a calm alternative to a hospital emergency department for a mental health crisis, free for everyone. Away from the city, free Medicare Mental Health Centres also take walk-ins without a referral: Sonder delivers one with Adelaide PHN at 7 Oldham Road, Elizabeth South, and Summit Health runs one on Cameron Road, Mount Barker, both for people aged 16 and over. There is also the national Medicare Mental Health line on 1800 595 212, answered on weekdays from 8.30 am to 5 pm, which helps people find a service that suits them. Young people aged 12 to 25 can be pointed to headspace. A short “if we can't see you” note on your contact page, kept apart from the urgent-help strip, gives someone on a closed waitlist a next step.
Two PHNs, and a city searched by suburb. Adelaide PHN covers the metropolitan area, from Angle Vale and One Tree Hill in the north to Sellicks Beach and Kangarilla in the south, and commissions mental health programs there, while Country SA PHN lists the Adelaide Hills and Barossa and Gawler among the regions where it commissions psychological therapy programs. If you deliver PHN-funded sessions, the site should say whose program they belong to and that places come through a referral, while the Book button stays for private and Better Access clients. People looking privately may search by issue and suburb: a child psychologist in Blackwood, couples counselling in Prospect, a counsellor near Glenelg. Naming your real suburb, and only the presentations you actually work with, gives them something accurate to find.
We work from Ste 3/110 Hutt St in the city. Most of our projects run by phone and email, Adelaide ones included, which fits around a full client list, but if you'd rather sit down with us before starting, that can be arranged. We haven't built a site for a psychology or counselling practice yet; the two projects below are the nearest, and one of them is for a Northern Adelaide care service.
Neither is a therapy practice. Resolve Forward is a Sydney family dispute resolution practice, and Golden Years Aged Care Support provides in-home support across Northern Adelaide. Between them they show priced packages linked to online booking, a five-step intake form, and a referral option for other providers kept apart from people enquiring for themselves.
Mediation, family dispute resolution and parenting coordination in Sydney, with six service pages and FAQs. Priced packages link to online booking, and a five-step intake form sits beside the contact form. A psychology practice could pair its Book button with a new-client form in the same way.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
In-home support for older people across Northern Adelaide. The enquiry form has a referral option for aged care providers, and large text with tap-to-call on every page suits readers who would rather ring. A practice taking GP and agency referrals beside self-referrals could split its form the same way.
Visit the Golden Years Aged Care site (opens in a new tab) See it in our portfolio
“Salem created a sleek, professional website for www.resolveforward.com.au with an intuitive and easy-to-use bookings page.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
One page for a sole practitioner: the people and problems you work with, your Ahpra registration or association membership, fees and rebates, whether you take ReturnToWorkSA or CTP clients, a Book button and the South Australian urgent-help numbers.
Our suggestion for a solo Adelaide practice
$899
Home, an about page with your training and registration or membership, and a fees page explaining Better Access, health fund rebates, work injury and road crash clients, and your cancellation terms. A counsellor's link to the state code can sit in the footer.
$1,499
Psychologists and counsellors in one practice, or rooms in two suburbs such as the city and Golden Grove: a page per clinician or location, pages for your main client groups, a page for GPs and other referrers, fees and contact.
Registration with ReturnToWorkSA. For a counsellor that means full PACFA membership (student and academic memberships don't qualify) or level 3 or 4 ACA membership, a ReturnToWorkPsych certificate and the scheme's provider registration form. A psychologist registers with their Ahpra details. Once a clinician is registered, a line on their bio such as “registered ReturnToWorkSA provider” is accurate; until then, leave it out. ReturnToWorkSA's mental health page (opens in a new tab) has the current requirements.
000 for an emergency, Lifeline on 13 11 14 and SA Health's Mental Health Triage Service on 13 14 65, which runs around the clock. You can add the Urgent Mental Health Care Centre on Grenfell Street, (08) 8448 9100, for people aged 16 and over. If you see young people, Kids Helpline on 1800 55 1800 is for ages 5 to 25, and 13YARN on 13 92 76 offers crisis support for Aboriginal and Torres Strait Islander people. We put the strip in the footer so it's on every page, and changing a number later is a text edit covered by the $30 monthly hosting.
Not a specific one. The OAIC says private health service providers in New South Wales, Victoria and the ACT must follow state or territory privacy law as well as the federal Privacy Act, and that South Australia has no specific privacy legislation. For an Adelaide private practice, then, the Privacy Act is the main reference, and the HCSCC accepts complaints about private health services. The policy itself is yours to write or have reviewed; we link it from every form and the footer, and keep each form to the fields you ask for.
That you see people affected by crime, how you invoice and what your cancellation terms are. South Australia's compensation scheme covers mental injury as well as physical, but the Law Handbook notes that medical expenses recoverable from Medicare or a health fund can't be claimed through it, so whether sessions are claimable is for the client and their lawyer. Link to the Commissioner for Victims' Rights (opens in a new tab) rather than explaining eligibility yourself. For someone your fee rules out, rebuild, Relationships Australia SA's free counselling service for victims of crime, takes calls on 1800 310 310 during business hours.
Mount Barker first, in the page title, the heading and the opening line, then the Hills towns your clients come from, perhaps Hahndorf, Nairne, Littlehampton or Lobethal. Mention Adelaide too if you see city clients by video. If you deliver PHN-funded sessions, check whose program they are, since Country SA PHN lists the Adelaide Hills among its regions. The Mount Barker Medicare Mental Health Centre is free and walk-in, so a sentence on what you offer, such as booked appointments with the same clinician each time, helps people choose.
Yes. We're at Ste 3/110 Hutt St; call 0451 072 412 to set a time. If your week is mostly sessions, the whole job can run by email instead: your words, photos and clinician details come to us, a draft link comes back, and changes go back and forth until you approve it and pay. Nothing is owed before that.
Send us your clinicians, the suburb your rooms are in, the schemes each person works with and how clients book now. We'll quote it and build the draft, and you pay only once you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au