Two licensing systems. Pest management in Queensland sits under the Medicines and Poisons Act 2019 and the Medicines and Poisons (Pest Management Activities) Regulation 2021 (opens in a new tab), and the licence a technician carries is issued by Queensland Health. Termite work brings in the QBCC as well. Its termite management (chemical) (opens in a new tab) class covers pre-slab and perimeter chemical treatment of new building work, and inspecting a completed building and reporting on its termite management system or any infestation. That work needs a QBCC licence whatever its value, the holder must also have a Queensland Health pest management licence, and a contractor in the class has to show professional indemnity insurance. A separate termite management (physical) class covers installing a barrier, limited to the particular material or system named as a condition on the licence. The QBCC's advertising page (opens in a new tab) lists websites, social media pages and directories such as Hipages as advertising, and names termite inspections and reports among the work no unlicensed person can do at any value. Its homeowner pages send people to the licensee register, which shows a full licence history, so a number on your site that a buyer can copy straight into that search does real work.
Written advice, before and after. After a treatment, the post-treatment advice goes to the customer before you leave an occupied place, or within 24 hours if nobody is there. It carries your contact details, the technician's licence number, the trade name and active constituent of each pesticide, where it was applied, and when and for how long, and it is dated and signed. Records the regulation asks you to keep must be easy to retrieve, impossible to change without detection and held for five years. Sites used for large-scale food manufacturing, processing or storage sold mainly by wholesale are classed as high-risk places, and like schools and hospitals they need an activity risk management plan first. None of this has to be published. But one line saying you give written advice before and after every job, with the products named, tells a cautious parent or a warehouse manager what to expect, and the regulation itself is the place to check the detail.
Buyers, owners and tenants. The Queensland Government's advice for buyers (opens in a new tab) mentions a combined building and pest inspection, tells them to check the inspector holds a current QBCC licence, and notes that terms can be written into the contract so a poor report lets them cancel. Residential contracts come with a five-day cooling-off period, but a sale at auction doesn't, so an auction buyer will usually want the inspection done before bidding. The QBCC tells owners to have a licensed pest controller inspect and report every year, or more often in high-hazard areas, to keep up maintenance such as yearly top-ups for chemical barriers, and to remember that new paths, garden beds, patios, pergolas or turf can make a barrier less effective. Those three points are the outline of an annual inspection page. For rentals, the RTA says the owner must keep a property free of pests when the tenant moves in and throughout the tenancy, unless the tenant's own actions brought them in.
What Brisbane City Council already does. Some calls overlap with council programs, and a site that knows this reads as local. Council asks residents to report fire ants at their property to the National Red Imported Fire Ant Eradication Program on 13 22 68 within 24 hours, describes a nest as looking like a small bucket of soil gently tipped onto the ground, and says the program supplies free bait. Its teams treat mosquito breeding sites in coastal saltmarshes and temporary ground pools all year, on the ground and from the air, and it asks householders to remove the standing water where container-breeding mosquitoes lay their eggs. It investigates rat and mouse infestations reported to its contact centre and uses rodent detection dogs, and its invasive species page (opens in a new tab) describes a yellow crazy ant eradication trial in The Gap, begun in November 2022, treating public and private land at no cost to landholders. Council counts 27 snake species in Brisbane, names the eastern brown as the most common venomous one, and tells anyone who finds a snake at home to contact a snake catcher. Every licensed food business in Brisbane receives an Eat Safe Brisbane star rating from council, which is worth knowing before you write a commercial page; our Brisbane cafe page explains how that scheme works.
Where you work. Brisbane City Council alone covers 190 suburbs, and Logan, Moreton Bay, Ipswich and the Redlands are separate councils with programs of their own. Customers type a suburb into the search box, so we'd name the ones you cover, with a short list for same-day rodent, wasp or cockroach jobs and a longer one for booked termite inspections. We're an Adelaide team based on Hutt St and build Brisbane sites by phone and email: you send licence numbers, warranty wording, pests and suburbs, we send a draft link, and you pay once you approve it.