Registration is national; the complaints code is new. A Hobart physio or OT registers through Ahpra like anyone else, and the advertising rules on our allied health page apply unchanged. What changed this year is the treatment of everyone else. The Health Complaints (Code of Conduct) Regulations 2026 took effect on 24 June 2026 and put the National Code of Conduct for Health Care Workers into Tasmanian law. Under the Health Complaints Act 1995, a health care worker is someone who provides a health service and isn't a registered practitioner, unless they're providing a service unrelated to their registration, so the code takes in non-registered disciplines such as speech pathology, dietetics, exercise physiology and counselling. Clause 9 bars misinformation about your services, qualifications, training or professional affiliations, and rules out claims in advertising or promotional material about the efficacy of treatment that can't be substantiated. Clause 14 requires compliance with the privacy laws covering clients' health information, naming the Commonwealth Privacy Act 1988 and Tasmania's Personal Information Protection Act 2004.
What the code means for the website. Clause 17 asks for a copy of the code and a document on how to complain to the Health Complaints Commissioner to be displayed or made available at every premises where you practise, easily visible or accessible to clients. It speaks of premises, not websites, so whether to put them online as well is your choice. The Act lets the Commissioner make an interim prohibition order of up to 12 weeks during an investigation, a prohibition order at the end of one, and in some circumstances a public warning statement. For what the code requires of your own practice, the Health Complaints Commissioner (opens in a new tab) is the place to ask; on the website, our job is to set out the wording you've confirmed.
Child safety reaches private clinics. The Child and Youth Safe Organisations Act 2023 counts an individual carrying on a business as a relevant body, and from 1 January 2024 it has covered entities that provide a health service, as the Health Practitioner Regulation National Law defines it, where they provide services specifically for children. Entities that provide counselling services are listed too. The Act sets up an Independent Regulator to oversee the framework, and whether your practice is covered is a question for the Regulator rather than for us.
Who refers, and from where. Primary Health Tasmania runs Tasmanian HealthPathways, a portal aimed mainly at GPs that hospital specialists, nurses and allied health workers also use, and it offers allied health providers one-on-one help registering with Provider Connect Australia, the national service for sharing practice and provider details with referrers. In the public system, the Community Rehabilitation Unit in the Peacock Building at 90 Davey Street, Hobart, is a multidisciplinary allied health and nursing team that provides outpatient rehabilitation to adults in southern Tasmania on referral. A clear referrers page and an up-to-date Provider Connect listing make it easier for GPs and hospital teams to find your details when they refer on.
Working with an Adelaide team. We're at Ste 3/110 Hutt St, Adelaide, and work with Hobart practices by phone and email. Hobart runs half an hour ahead of Adelaide all year, because both states change their clocks on the same days. Our current clients are in SA, NSW, VIC and QLD; we haven't built for a Tasmanian business or an allied health clinic yet. The projects below are the closest match to what a Hobart clinic needs.