Website Design for Allied Health Practices in Brisbane

Websites for Brisbane physiotherapists, occupational therapists, podiatrists, speech pathologists, dietitians and exercise physiologists, set out for Queensland's own complaints body and code of conduct, its injury schemes, and a city whose GPs work in two health networks that meet at the river.

What a Brisbane allied health website needs

Ahpra's advertising rules reach a Brisbane clinic exactly as they reach one in Perth. What Queensland adds is a Health Ombudsman who takes complaints about every kind of health service, a state code for practitioners outside Ahpra registration, and two state-run injury schemes. A good site reflects those quietly, in the right places, without reading like a compliance manual.

  • Credentials stated exactly, claims you can back up

    Queensland's code for practitioners outside Ahpra registration forbids misrepresenting qualifications, training or professional affiliations, and forbids advertising claims about how well a treatment works that can't be substantiated. Ahpra's advertising rules ask the same of registered practitioners. So each bio gives registration, memberships and credentials precisely as they were issued, and service pages describe what a session involves rather than what it will fix.

  • A WorkCover section that matches the claim

    If you treat injured workers, list which disciplines see WorkCover Queensland and self-insurer claims and what the worker needs to bring. If you offer telehealth, say it's by video: WorkCover's allied health tables count only video consultations as telehealth, not phone calls, and each telehealth session needs the insurer's approval first, so a case manager knows what to arrange.

  • A line for road injury clients

    People seriously hurt in a Queensland motor vehicle accident on or after 1 July 2016 may be NIISQ participants, and the scheme asks providers to tell participants they have a choice of provider. If you take them on, the funding page can say so in a sentence and explain how to get started with you.

  • One referrers page for both sides of the river

    What to put in a referral, how to send it, which funding pathways you accept and roughly how long a new client waits. A short list of the suburbs you draw from, north and south, tells practice staff in Aspley or Sunnybank alike that you're a sensible place to send someone.

  • Getting to the clinic

    Street address, building and level, lift or stairs, parking and the nearest train station or busway stop. In a city cut in two by a winding river, a client in Indooroopilly needs to know whether your Woolloongabba rooms are an easy trip before they book.

  • Languages beside the Book button

    If a physio consults in Mandarin or an OT in Vietnamese, that belongs on the bio and on the booking page, written in English and, if you supply it, in the language too. For a family new to the country, that one detail can decide which clinician they book.

Allied health in Brisbane: Queensland's rules and the city's layout

Queensland doesn't route health complaints the way most states do. A concern about a health service provided here, whether it involves a registered physiotherapist, an unregistered dietitian or a clinic as a whole, goes to the Office of the Health Ombudsman (OHO), an independent body set up under the Health Ombudsman Act 2013. For registered practitioners and students the OHO works with Ahpra in what it calls a co-regulatory model. Ahpra still runs national registration, so the advertising limits explained on our main allied health page (nothing that creates an unreasonable expectation of benefit, no testimonials about clinical care, care with wording that suggests specialist registration) bind a Brisbane clinic's site just as they would interstate.

Practitioners outside the National Law have a Queensland code of their own. The National Code of Conduct for Health Care Workers (Queensland), in force since 1 October 2015, applies to anyone providing a health service who isn't required to be registered, which takes in speech pathologists, dietitians, exercise physiologists and counsellors, and to registered practitioners when they provide a service unrelated to their registration. Clauses 8 and 9 matter most for a website: no claims to cure cancer or other terminal illnesses, no misinformation about services, qualifications or affiliations, and no advertising claims about a treatment's efficacy that can't be substantiated. Clause 17 asks for a copy of the code and information on complaining to the Health Ombudsman to be displayed or made available at every premises where the worker practises. The OHO's code page (opens in a new tab) has the poster and full text; check them against your own practice.

Injury work runs through state schemes with their own rules. WorkCover Queensland's allied health tables of costs apply whether a claim is insured by WorkCover or by a self-insured employer, and each discipline's table sets its own qualification requirements. Since 1 August 2025 most tables pre-approve five consultations instead of six, and exercise physiology pre-approves only the initial consultation; the 1 July 2026 tables keep those limits. Anything beyond them needs a Provider Management Plan and the insurer's approval, so a site shouldn't suggest a set course of treatment is covered. For road injuries, the National Injury Insurance Scheme, Queensland funds necessary and reasonable treatment, care and support for eligible people. Only attendant care, coordination of supports and home modifications have to be delivered by a NIISQ-registered provider, so allied health providers don't need to register, though the NIISQ Agency asks providers to let it know as soon as a participant approaches them.

Then there's the river. Primary care support is split between two networks: Brisbane North PHN, covering about 981,000 people from Indooroopilly to Redcliffe and north to Kilcoy, and Brisbane South PHN, covering about 1.1 million from Wynnum to Inala and Beenleigh and south to Rathdowney, including North Stradbroke Island. Each runs HealthPathways with its hospital and health service, Metro North on one side and Metro South on the other; Brisbane South's version covers more than 600 conditions and is open to allied health clinicians as well as GPs. A GP's staff will follow their own network's guidance, then look at your referrers page for the practical part: what to send, where and how soon.

Brisbane City also keeps growing, mostly from overseas. In 2024–25 it added 21,464 residents to reach 1,375,301, with net overseas migration of 23,684 more than making up for people moving elsewhere in Australia. A clinician who consults in another language should say so plainly. We're an Adelaide team and work with Brisbane practices by phone and email. We haven't built an allied health site yet; the two projects below, one of them for a Brisbane client, are the closest in how they work.

A Brisbane client, and a booking site that works like a clinic's

Neither is a health practice. Queensland Dance & Performing Arts is a Brisbane business whose timetable and enrolment form suit a clinic running group programs, and Resolve Forward shows online booking paired with a structured intake form.

Home page of the Queensland Dance & Performing Arts website

Queensland Dance & Performing Arts

Community, creative & tourism · Thorneside, Brisbane's Bayside

A dance school in Thorneside on Brisbane's Bayside. We built 12 pages, including one per program, a weekly class timetable and an online enrolment form, the same pieces a clinic needs for hydrotherapy, Pilates or falls-prevention groups with set times and limited places.

“He was incredibly hands-on, always available to answer questions, and made every requested change promptly and without hesitation.”

Resolve Forward, Google review

What an allied health website costs in Brisbane

One page

$399

A sole or mobile practitioner: what you treat, your registration or association membership, the Brisbane suburbs you reach, fees, WorkCover or NIISQ if you take them, and a Book button.

Our suggestion for a single Brisbane clinic

Up to 3 pages

$899

Home, a services and funding page covering Medicare, WorkCover, NIISQ, NDIS and health funds, and a team page with each clinician's bio, languages and booking link.

Up to 8 pages

$1,499

Clinics on both sides of the river or several disciplines: a page per location and per discipline, the team, funding, group programs and a referrers page for GPs and case managers.

  • Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
  • GST. WebCraft Studio isn't registered for GST, so no GST is added.
  • Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
  • Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
  • Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions Brisbane allied health practices ask us

Does Queensland's code of conduct have to appear on our website?

The code's display clause talks about premises: a copy of the code and information on complaining to the Health Ombudsman, displayed or made available where the practitioner works, in a way clients can easily see or reach. Your website isn't mentioned, so check with the OHO what it expects for your rooms or, if you're mobile, for home visits. If you'd also like clients to find them online, we can add a footer link to the OHO's code and complaints pages.

How should we present WorkCover on the site?

A short section in your own words: which disciplines see WorkCover Queensland and self-insurer claims, what to bring to the first appointment, and that telehealth sessions are by video. We'd leave out session numbers and fees, because the insurer sets those and reviews them each year. Updating the wording later is a text change covered by the $30 monthly hosting.

Is it worth mentioning NIISQ?

If you already see people seriously injured on Queensland roads, or want to, yes. A sentence on your funding page saying you work with NIISQ participants, and how to get started, helps a participant or their case manager who is choosing a provider. We'd link to the NIISQ Agency's own site for the scheme's rules rather than paraphrasing them.

We get referrals from GPs in both North and South Brisbane. Does that change the site?

Only slightly. One referrers page works for both, with the suburbs you draw from listed under north and south headings, your referral details, and the funding pathways you accept. If you have rooms on each side, the 8-page site at $1,499 gives every location its own page with address, hours, transport and practitioners.

You're in Adelaide. How does a Brisbane clinic work with you?

By phone and email. We're a web design team at Ste 3/110 Hutt St, Adelaide, with current clients in SA, NSW, VIC and QLD, including Queensland Dance & Performing Arts in Thorneside. You send your practitioner details, fees, words and photos, we send a link to the draft for your team to review, and you pay once you approve it.

Ready to start your Brisbane clinic's website?

Tell us your disciplines, which side of the river you're on, the funding you accept and how clients book now. We'll quote and build the draft, and you pay nothing until you've approved it.

We reply within 24 hours. Prefer email? info@webcraftstudio.com.au