Website Design for Aged Care and Home Care in Adelaide

Websites for home care, CHSP and residential aged care providers from Playford and Salisbury down to Onkaparinga, made on Hutt St by the team that built a site for an in-home support service in Northern Adelaide. Families see which council areas you visit and what you charge, care finders and discharge planners get a referral route that suits them, and your careers page names the South Australian check your workers hold.

From $399, no GST added
No deposit: pay once you approve the draft
★ 5.0 from 33 Google reviews (opens in a new tab)

Request a quote Call 0451 072 412

What an Adelaide aged care website has to show

Demand for aged care isn't spread evenly across Adelaide. The northern suburbs hold more package holders than anywhere else in South Australia, many of them on lower levels; the south has a larger share at the highest level of need; and two inner councils have stepped back from delivering home support themselves. A provider's website should be plain about which of those parts of the city it serves.

The north and the south, described differently
On 30 June 2025, four months before Support at Home took over from Home Care Packages, the Metropolitan North planning region had 6,332 package holders, more than any other region in the state. Only 1,228 were at Level 4, the highest level of need, against 2,761 at Levels 1 and 2. In Tea Tree Gully, 896 of 1,725 holders were on the two lowest levels. Metropolitan South had 5,333, and 1,930 of them were at Level 4; in Onkaparinga the figure was 946 of 2,596. A provider around Modbury, Golden Grove or Parafield Gardens may do well to put cleaning, shopping, transport and social outings first. One working around Morphett Vale or Marion has more reason to open with nursing, complex care and the people who deliver it.
Council areas first, then the suburbs inside them
Onkaparinga had 6,213 people using the Commonwealth Home Support Programme in 2024–25, more than any other South Australian council, followed by Salisbury (4,881), Charles Sturt (4,756) and Port Adelaide Enfield (4,270). These are large areas: Onkaparinga alone covers 518 square kilometres, from Happy Valley and Morphett Vale down to Seaford, Aldinga Beach and Sellicks Beach, and inland to McLaren Vale and Willunga. List the councils your workers reach, the suburbs under each one, and where your coverage ends, so a son in Paralowie or a daughter in Seaford can tell before ringing whether their parent's street is in.
A room-availability line while hospitals are full
In September 2026 the state's health minister, Blair Boyer, reported a record 487 aged care patients in South Australian hospitals who were medically ready for discharge, and blamed a shortage of residential aged care places; COTA SA said a third of the state's stranded patients have dementia. Discharge planners and families ringing around want three answers fast: whether you have a room, whether you can care for someone with dementia, and who picks up the phone. One line near the top of your rooms page, such as “One room free in our memory support area this week”, gives them all three. It's a text change on an existing page, so updating it is covered by hosting.
A referral route the local care finders can use
My Aged Care lists eleven care finder organisations for metropolitan Adelaide, and several work only in particular council areas. Playford and Salisbury have the Aged Rights Advocacy Service and the City of Salisbury's own service; the City of Onkaparinga runs one for its residents; Catalyst Foundation focuses on people from culturally and linguistically diverse backgrounds. A care finder's time goes to older people with no one else to help them through My Aged Care. A form asking for the person's council area and suburb, the program, the help needed and the best contact, with a line saying when you'll call back, fits the way they work.
The screening check, called by its SA name
Under the national Aged Care Rules, every aged care worker and responsible person of a registered provider needs either a police certificate no more than three years old that doesn't record certain offences, or an NDIS worker screening clearance. South Australia has its own form of the first: the Commonwealth's screening guidance names the Aged Care Sector Employment Check, issued by the state's Department of Human Services, for people delivering funded aged care in SA. Your careers page should say which of these you ask for, and your team page reads better naming the actual check than saying “police checked” when some workers hold a different one.
What happens to visits in a heatwave
Adelaide's West Terrace weather station reached 46.6°C on 24 January 2019, the hottest January day in its 95 years of records. During a heatwave in March 2024, the state's Chief Public Health Officer named older people among those more at risk in the heat and urged South Australians to check on loved ones and neighbours, particularly those who live alone. If you shift visits to the cooler morning, phone clients on the hottest afternoons or put gardening and outdoor jobs on hold, a short summer section saying so lets families know what to expect before the first hot spell instead of in the middle of one.

Aged care in Adelaide: South Australia's checks, the councils and the referral map

Registration with the Aged Care Quality and Safety Commission, the Support at Home pricing rules and published room prices are national, and our Sydney aged care page and main aged care page go through them. Screening is where South Australia differs: alongside the national options of a police certificate or an NDIS worker screening clearance, the Commonwealth's March 2026 screening guidance names the Aged Care Sector Employment Check, issued by the state's Department of Human Services, for people delivering funded aged care here. An Adelaide team can hold all three between them, which is why we'd rather list each by name than write “screened staff”. The NDIS Worker Check itself is explained on our Adelaide NDIS provider page.

Councils deliver less home support here than they once did. From 1 July 2025 the City of Adelaide stopped acting as a service broker for the Commonwealth Home Support Programme, and in late January 2026 the City of Unley announced that its involvement in CHSP was scheduled to end on 30 June 2026, with council staff working with the federal government, other aged care providers and active clients on the handover. The program itself is staying: in August 2026 the federal government extended CHSP grant funding by two years, to 30 June 2029, and said it would consult on the future of entry-level care. A provider taking CHSP clients in the city or the inner south can say so plainly, with how someone already assessed starts with you, without implying a council or the department picked you unless one did.

Some councils have moved the other way, into helping people find care. The City of Salisbury's care finder service covers Salisbury and Playford, with a focus on people who are homeless or at risk of homelessness and on culturally and linguistically diverse communities, and the City of Onkaparinga's covers its own council area. Resthaven, Anglicare SA, COTA SA and Community Transitions work across most of the metropolitan area, while the Hutt Street Centre and the Adelaide Day Centre for Homeless Persons help older people in and around the city who are homeless or at risk of homelessness. Care finders are for older people who are eligible for government-funded aged care, need intensive help to reach it and have no carer or support person they can rely on. Listing your coverage by council name, the way these services list theirs, lets a care finder match you to a client at a glance.

A feedback and complaints page for a South Australian provider has local contacts to add beside your own process and the Commission. The Aged Rights Advocacy Service (opens in a new tab) (ARAS) in Dulwich has supported older South Australians since 1990, is the state's member of the Older Persons Advocacy Network and helps with Support at Home, residential care and retirement village matters; it lists the national Aged Care Advocacy Line, 1800 700 600, alongside its own number. The Adult Safeguarding Unit, part of the state's Office for Ageing Well, takes reports of actual or suspected abuse of adults who may be vulnerable to it, including elder abuse, on 1800 372 310; in an emergency the number is 000. South Australia's Health and Community Services Complaints Commissioner also handles complaints about health and community services, nursing homes among them, when going to the provider directly hasn't worked, as our Adelaide allied health page sets out.

Our studio is at Ste 3/110 Hutt St in the city. Most projects run by phone and email, which suits managers and coordinators who are on the road between clients for much of the day, and an Adelaide provider who'd prefer to sit down first can arrange a meeting. Golden Years Aged Care Support, our one aged care client, works across Northern Adelaide, so a site for in-home support in the north, with a separate route for referrals from other providers, is one we've already built.

The aged care site we built in Northern Adelaide

Golden Years Aged Care Support is the aged care provider in our portfolio, and it's local: an in-home support service working across Northern Adelaide. Bright Building & Renovations, an Adelaide builder, is shown for its service-area pages, which is the structure a provider covering several council areas would follow.

Golden Years Aged Care Support

Home & care services · Northern Adelaide

In-home support for older people across Northern Adelaide, from personal care and cleaning to transport and respite. We built six pages: nine services explained on a single page, an about page for the founder, large readable text, tap-to-call on every page, and an enquiry form that asks whether someone is enquiring for themselves, for a family member or friend, or as an aged care provider.

Visit the Golden Years Aged Care site (opens in a new tab) See it in our portfolio

Bright Building & Renovations

Trades & construction · Adelaide, Adelaide Hills & Fleurieu

Not an aged care business: a licensed South Australian renovation builder working across Adelaide, the Adelaide Hills and the Fleurieu. Its 30-page site has seven service-area pages and a seven-step quote form. On a home care provider's site the same pattern becomes a page for each council area you cover, from Playford to Onkaparinga, and a referral form taken a few questions at a time.

Visit the Bright Building site (opens in a new tab) See it in our portfolio

“From day one he was very professional and patient when making my website.”

Lucas Gutterres, Google review

★ 5.0 from 33 Google reviews (opens in a new tab)

See all 14 recent client sites in our portfolio.

What an Adelaide aged care website costs

One page

$399

A small in-home service in one or two council areas: services, your price table, the suburbs you reach, the check your workers hold, SA complaint contacts and an enquiry form, on a single page.

Up to 3 pages

$899

A home page, a services and prices page that's easy to keep current, and a page for care finders, discharge planners and families with your council areas and a referral form.

The size of our Northern Adelaide aged care site

Up to 8 pages

$1,499

Golden Years Aged Care Support's site is six pages, so it sits in this tier. Room for a page per program (Support at Home, CHSP or private), council area pages, a summer visits page, rooms and availability for a residential home, and careers.

Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
GST. WebCraft Studio isn't registered for GST, so no GST is added.
Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions Adelaide aged care providers ask us

Have you built a website for an aged care provider before?

Yes, one, and it's in Adelaide: Golden Years Aged Care Support, an in-home support service in Northern Adelaide. Its six pages include nine services on one page, large readable text, tap-to-call throughout and an enquiry form with a referral option for other aged care providers. We haven't built for a residential home yet, so a rooms and availability page would be new work for us, set out on the same readable layout.

Our workers hold different checks. What should the careers and team pages say?

Name each check properly. Under the Aged Care Rules, a registered provider's aged care workers and responsible persons need a police certificate under three years old that doesn't record certain offences, or an NDIS worker screening clearance, and for funded aged care in South Australia the Commonwealth's guidance also names the Aged Care Sector Employment Check from the state's Department of Human Services. The careers page should say which you accept or will arrange. Which check a given role needs is for you to confirm against the department's screening requirements (opens in a new tab) and the DHS Screening Unit; we set out the wording you settle on.

We run a residential home in the southern suburbs. How do we keep a vacancy line current?

Email us whenever it changes. We reply within 24 hours, and the edit is a text change on an existing page, which the $30 monthly hosting covers. Homes in Onkaparinga had 1,609 residents, permanent and respite, on 30 June 2025, more than in any other SA council area. Send us room prices exactly as they appear on your My Aged Care listing: the department says you can't charge more than your published room price, and that includes prices on your own website. If you'd rather not give numbers, “Call us about current availability” with a direct line for discharge planners still saves them a round of calls.

We deliver CHSP and Support at Home. With CHSP extended to 2029, how should the site handle both?

As two clearly separate sections. The federal government announced in August 2026 that CHSP grant funding would be extended for another two years, to 30 June 2029, and it has said it will consult on the future of CHSP and entry-level care. Keep program names in ordinary text rather than inside images, so that when the future arrangements are settled you can email us the new wording and we change it on the pages you already have.

Which complaint and advocacy contacts should an Adelaide provider list?

Your own complaints process first, then the Aged Care Quality and Safety Commission on 1800 951 822. For South Australia, ARAS on (08) 8232 5377 or the Aged Care Advocacy Line on 1800 700 600, and for concerns about abuse, the Adult Safeguarding Unit on 1800 372 310, with 000 for emergencies. Each number goes in as a tap-to-call link, so an older reader or a family member on a mobile can call without copying anything down.

Can we meet you before we start?

Yes. We're at Ste 3/110 Hutt St, and an Adelaide provider who wants to go through it in person can arrange a time. If phone and email suit you better, because coordinators and managers are rarely at a desk for long, that works just as well. Either way, you send your services, prices, council areas and screening details, we build the draft, and you pay only once you approve it. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.

Ready to start your Adelaide aged care website?

Tell us the programs you deliver, the council areas you cover, the check your workers hold and whether you have rooms or places available. We'll quote and build the draft, and you pay only once you approve it.