Websites for Melbourne dental practices, from a one-dentist surgery in the suburbs to a group with rooms on St Kilda Road, laid out so a patient can book a check-up online, see how they can pay, and find out whether you take their voucher, WorkSafe claim or TAC claim before they ring.
Patients at a Victorian practice pay in more ways than you might expect: privately with or without a health fund, through a child's Child Dental Benefits Schedule entitlement, with a public dental voucher, or under a WorkSafe or TAC claim. Each of those books differently and pays differently, and the website is where a patient works out which one applies to them.
Check-ups, hygiene appointments and new-patient exams book well online, so a Book Online button in the header opens HotDoc, HealthEngine or the booking module in your practice software, set to those appointment types. Claim and voucher patients are different. WorkSafe won't pay for treatment beyond an emergency visit or initial assessment until its agent has approved a treatment plan in writing, so those patients are better steered to the phone. If you'd rather have booking built into the site itself than linked, we quote that for your practice.
A payments page lists the health funds you're a preferred provider for, whether you claim on the spot through HICAPS, whether you bulk bill the Child Dental Benefits Schedule, and the cards and buy now, pay later products you accept. Cosmetic work needs more care. Ahpra's guidelines for non-surgical cosmetic procedures, issued 2 September 2025, rule out offering, promoting or recommending loans or commercial payment plans as part of a procedure, but still allow you to list accepted payment methods and to offer instalments under a non-commercial arrangement between you and the patient. Which of those you offer, and on which pages, is your decision; we place your wording and link to any provider's own terms.
Victoria's two injury schemes both pay for dental treatment. WorkSafe asks each dentist who treats injured workers to register with it, quoting their Dental Board registration number, and pays reasonable costs up to its dental fee schedule, which it says may leave a gap. The TAC pays for dental care needed because of a transport accident, either directly to the practice at the TAC rate or by reimbursing the patient. A short section says which of your dentists are WorkSafe-registered, whether you see TAC clients, what to bring (the claim number) and how you handle any gap.
When a community dental clinic can't provide care itself, it can issue a voucher for treatment by a private dentist under one of three state schemes, for emergency care, general care or dentures. If you take them, a short note says which, makes clear the voucher comes from the clinic that issued it rather than from your front desk, and gives the number to ring, because what the voucher covers decides the appointment and an online form can't check that.
Since 1 February 2026, Sunbury, Cranbourne and Pakenham line trains have run through the Metro Tunnel rather than the City Loop, stopping at Arden, Parkville, State Library, Town Hall and Anzac. A practice in the CBD, Parkville or along St Kilda Road whose directions were written for the old pattern needs them checked. Each location page gives the street, building and level, the nearest station and tram route, where to park, and whether the entrance is step-free.
Smile Squad, the state's free school dental program, sends mobile teams into Victorian government schools and in 2026 began reaching an invited group of low-fee non-government schools, offering X-rays, cleans, fluoride, sealants, fillings and root canals at school. Parents who know it will look to your children's page for the private side: the age you first see children, whether you bulk bill the Child Dental Benefits Schedule for eligible families, what a first visit involves and how long it takes.
Dental practitioners are registered nationally with Ahpra and the Dental Board of Australia, so the advertising rules on our main dentists page, from testimonials to specialist titles and before-and-after photos, apply in Melbourne unchanged. Ahpra lists different complaint arrangements only for New South Wales and Queensland, so a concern about a Victorian dentist is raised with Ahpra, and the Department of Health points patients with concerns about their care to the clinic or the Health Complaints Commissioner. Victoria's Health Records Act 2001 covers private health providers whatever their size, which matters as soon as a new-patient form asks about medical history; our Melbourne allied health page explains both in more depth.
Public dental care is led by Oral Health Victoria, the state agency known as Dental Health Services Victoria until it was renamed in 2025, which runs the Royal Dental Hospital of Melbourne. The department says public dental services are delivered through that hospital and more than 40 community health services and Aboriginal Community Controlled Health Organisations around Victoria. All children aged 0 to 12 are eligible, along with concession card holders and their dependants from 13 up, Aboriginal and Torres Strait Islander people, and refugees and asylum seekers. Priority groups, among them children, pregnant people and people who are homeless or at risk of it, are offered the next available appointment; everyone else joins a waiting list. Adult concession card holders pay a capped fee for a course of care, and a long list of groups pay nothing.
To add capacity, the department also relies on private dental clinicians through three voucher schemes: the Victorian Emergency Dental Scheme, the Victorian General Dental Scheme and the Victorian Denture Scheme. The vouchers are issued by public clinics, not by the private practice, and the department says the Royal Dental Hospital of Melbourne and community dental clinics hold the detailed information on how private clinicians can take part. A practice that does take voucher patients usually wants that said plainly, with a phone number, because what each voucher covers is set by the scheme and the issuing clinic rather than by an online booking form.
Melbourne's size changes how people look for a dentist. Someone in Craigieburn or Werribee searches their own suburb rather than the city, an office worker on Collins Street wants an urgent appointment within walking distance, and a parent in Point Cook looks for a children's dentist a short drive from school. A page for each address you practise from, naming the suburb, the closest station or tram stop and the parking, answers each of them; pages for suburbs where you have no rooms only repeat each other.
We're an Adelaide team, so Melbourne practices work with us by phone and email. We haven't built a site for a dental practice yet. The two projects below are the nearest match, and one of them is for a Melbourne doctor.
Neither site below belongs to a dental practice. One is for a Melbourne specialist anaesthetist who coaches other doctors; the other is a Sydney dispute resolution practice whose clients choose a package and book online. Together they show the two things a dental site leans on most: a practitioner's background set out plainly, and a booking step that works on a phone.
Built for a Melbourne specialist anaesthetist who coaches doctors one-on-one. An about page lays out her credentials, a services overview explains the coaching, and every page links to online booking for a discovery call. A dentist's site follows the same order: who the dentist is, what they treat, then a way to book.
Visit the Dr Tabara Dione site (opens in a new tab) See it in our portfolio
Each priced package leads to the online booking page, and a five-step intake form gathers background in stages before the first session. Prices shown before anyone books and history collected before the visit are the jobs a dental fees page and new-patient form do.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
“Salem created a sleek, professional website for www.resolveforward.com.au with an intuitive and easy-to-use bookings page.”
★ 5.0 from 33 Google reviews (opens in a new tab)
How that booking page was planned is in our write-up of the Resolve Forward project.
See all 14 recent client sites in our portfolio.
$399
One dentist at one address: services, payment options, urgent-care details, hours, directions with the nearest station or tram, and a Book Online button.
Our suggestion for most Melbourne practices
$899
A home page with booking and urgent-care details, a treatments page, and a payments page covering health funds, HICAPS, the Child Dental Benefits Schedule, WorkSafe, the TAC and any vouchers you accept.
$1,499
Groups with more than one Melbourne address: a page for each location, general, children's and cosmetic treatments, your dentists, payments and claims, and an emergency page.
On the payments page, or a short page of its own if voucher patients are a large part of your week: which schemes you take, which dentists see voucher patients, and the number to ring rather than an online booking link. If you charge for any treatment a voucher doesn't cover, a sentence in your own words saying you'll explain the cost before starting answers the question most of them will have. Anyone without a voucher gets one line pointing them to their local community dental clinic, since vouchers are issued there.
Yes, for the dentists who are registered with WorkSafe. Registration is per dentist and depends on current Dental Board registration, and WorkSafe's guidelines say its agent must approve a treatment plan in writing before treatment starts, apart from emergency care and the initial assessment. A sentence about that approval step stops a patient expecting treatment at the first visit. For the TAC, say whether you bill the TAC directly or ask patients to pay and claim it back. The detail is in WorkSafe's dental services guidelines (opens in a new tab).
Read Ahpra's cosmetic procedure guidelines before deciding. They say practitioners must not offer, promote or recommend financing schemes such as loans or commercial payment plans as part of a procedure; they allow you to tell people which payment methods you accept, credit cards and buy now, pay later among them; and they allow an instalment option under a non-commercial arrangement between you and the patient. Ahpra's cosmetic advertising guidelines give dental veneers as an example of a higher risk cosmetic procedure. We don't give compliance advice, so check the guidelines on Ahpra's site (opens in a new tab) or ask your indemnity insurer, then we set out what you choose in your words.
The station name, the walk as you'd time it yourself, the tram routes that stop closest, and which train lines serve that station, so a patient coming in on the Sunbury, Cranbourne or Pakenham line knows they no longer go through the City Loop. If your Google Business Profile, booking confirmations or reminder messages describe the old route, update those as well. Once the site is live, changing the wording on an existing page is covered by the $30 monthly hosting.
It's your call. A factual line can help a parent who already uses it at school: that your practice is private, what a visit with you involves, whether you bulk bill the Child Dental Benefits Schedule for eligible children, and how to book. Leave out comparisons with the public program and describe only what you offer yourself.
Entirely by phone and email. Our team is at Ste 3/110 Hutt St, Adelaide, with current clients in SA, NSW, VIC and QLD, including the Melbourne specialist above. You send your treatments, payment options, dentist bios, photos and booking link; we build the whole draft; your staff look it over on their own phones; you ask for changes until it's right; and you pay once you approve it.
Tell us your treatments, how your patients pay (funds, the Child Dental Benefits Schedule, vouchers, WorkSafe or the TAC) and which booking system you use. We'll quote it and build the full draft, and you pay only once you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au