Websites for Brisbane dental practices on either side of the river, built so a patient can book a check-up from their phone, see which funds and payment methods you take, and find out before ringing whether you see public dental voucher patients or injury claims.
A Brisbane practice sees private patients, families using the Child Dental Benefits Schedule, public patients sent out with an outsourcing voucher, and the occasional worker or road-accident patient whose treatment someone else is paying for. Each group books and pays differently, so the site sorts them early instead of leaving it to the front desk.
Check-ups, cleans and new-patient exams go to an online booking button in the header, opening HotDoc, HealthEngine or your practice software's own online booking, filtered to the appointment types you're happy to take online. Voucher, WorkCover and NIISQ patients are pointed to the phone instead, because their visit depends on paperwork or an approval that a booking widget can't check. If you'd like booking and payment built into the site itself rather than linked, we quote that separately for your practice.
A payments page lists your preferred-provider funds, HICAPS claiming on the day, your Child Dental Benefits Schedule policy and the cards or buy now, pay later services you accept. Ahpra's guidelines for non-surgical cosmetic procedures, issued on 2 September 2025, say loans and commercial payment plans must not be offered, promoted or recommended as part of a cosmetic procedure, while accepted payment methods can still be listed. Where any instalment wording sits is your decision after reading the guidelines; we place it as you write it.
Brisbane's outsourcing vouchers come from the public dental service of each Hospital and Health Service, not from the state as a whole, and Metro North publishes its own list of the private practices that take them. If you see voucher patients, a short section says which health service's vouchers you take, which types (Metro North issues emergency, general and prosthetist vouchers), what the patient must bring and that the voucher comes from the public clinic, not from you.
Injured workers with a WorkCover Queensland claim and people in Queensland's National Injury Insurance Scheme arrive with someone else paying, and NIISQ requires the Agency's written approval before dental treatment except in an emergency. A few lines saying whether you see these patients, that they should bring their claim or participant number, and that your team confirms what is covered before treatment starts stops anyone expecting a full course of work at the first visit.
Queensland children aged 4 and over who haven't finished Year 10 can get free public dental care, so many Brisbane parents already know their local school dental clinic. Your children's page covers the private side: the age you first see children, whether you bulk bill the Child Dental Benefits Schedule, what happens at a first visit and whether a parent stays in the room.
Many Brisbane patients travel by bus rather than train. Each location page names the nearest busway station or Brisbane Metro stop, the street parking and its time limits, the building entrance and whether it's step-free, so a patient coming from the M1 at Eight Mile Plains or the M2 near RBWH knows exactly which door to walk through.
Dentists here are registered nationally through Ahpra and the Dental Board of Australia, so the limits on testimonials, specialist titles and before-and-after photos set out on our main dentists page apply in Brisbane as anywhere else. Complaints are the Queensland exception: they go first to the Office of the Health Ombudsman, which works with Ahpra in a co-regulatory model. Our Brisbane allied health page explains that arrangement, and the city's split into two primary health networks, in more detail.
Public dental care in Queensland is free for those who qualify. Adults need to be Queensland residents holding a Pensioner Concession Card, Health Care Card, Commonwealth Seniors Health Card or Queensland Seniors Card, and their dependants can qualify too. North of the river, Metro North Oral Health Services runs adult clinics including Stafford, Sandgate, Redcliffe, Kallangur, Caboolture and Kilcoy, school dental clinics from Ferny Hills and Albany Creek out to Kippa-Ring and Margate, and the Oral Health Centre at 288 Herston Road, all reached through one call centre on 1300 300 850. The same building houses the University of Queensland's Herston Dental Clinic, where supervised dental students treat patients aged 16 and over. South of the river, Metro South runs public oral health clinics including Beenleigh, Logan Central, QEII Jubilee Hospital and Redland. A private practice doesn't need to mention any of these, but it helps to know that a price-conscious patient may be weighing your fees page against them.
When the public service can't see a patient in time, it can issue a voucher for a private dentist. Metro North's provider list calls this the Outsourcing Dental Voucher, says emergency vouchers last 15 days from issue and general or prosthetist vouchers 30 days, and notes that outsourcing funding depends on availability. Its listed practices run from Beerwah in the north to Forest Lake in the south. Each Hospital and Health Service runs its own public dental service, so a practice that sees voucher patients should say on its site which health service's vouchers it takes, in that service's own terms.
Two Queensland schemes can pay for injury-related dental work: WorkCover Queensland for workers with a claim, and the NIISQ Agency for people seriously injured in a road accident. NIISQ's dental treatment guideline requires the Agency's written approval before treatment, can waive that in an emergency, and doesn't require dental practitioners to register as NIISQ providers. What WorkCover covers on a given claim is set by WorkCover, so the site only needs to say that you see these patients and that your team checks cover first.
Patients search by suburb and by side of the river: a dentist in Chermside, Carindale or Indooroopilly, an emergency dentist near Queen Street, a children's dentist in North Lakes or Springfield Lakes. One page per real address answers those searches honestly; pages for suburbs you don't practise in don't. We're an Adelaide team and work with Brisbane practices by phone and email, half an hour behind you in winter and half an hour ahead while South Australia is on daylight saving. We haven't built a dental site yet, but one of the projects below is for a Brisbane client.
Neither site below is for a dental practice. One is a Brisbane Bayside dance school whose families check a timetable and enrol online; the other is a Sydney practice whose clients pick a package and book a session. A dental site leans on the same two jobs: showing what's on offer and when, then taking a booking without a phone call.
Twelve pages for a dance school at Thorneside: a page for each program and the diploma, a weekly class timetable, a filterable gallery, FAQs and an online enrolment form. Parents read about each program, check the times and enrol, much as a family looks at your children's page, sees when you have after-school appointments and fills in a new-patient form.
Visit the Qld Performing Arts site (opens in a new tab) See it in our portfolio
Six service pages and priced packages, each leading to online booking, with a five-step intake form that collects background before the first session. A treatment page that links straight to booking, and a medical history form split into short steps, work the same way.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
“He was incredibly hands-on, always available to answer questions, and made every requested change promptly and without hesitation.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
A single-dentist practice: treatments, funds and payment methods, emergency details, hours, directions with the nearest busway or bus stop, and a Book Online button.
Our suggestion for most Brisbane practices
$899
A home page with booking and emergency details, a treatments page, and a payments and claims page covering funds, HICAPS, the Child Dental Benefits Schedule, vouchers and WorkCover.
$1,499
Practices with rooms north and south of the river: a page per location, general, children's and cosmetic treatments, your dentists, payments and claims, and new patients.
Which voucher types you take, which of your dentists see voucher patients, and a phone number rather than a booking link, because the voucher has a deadline: Metro North says emergency vouchers last 15 days and general vouchers 30. Add what to bring, which Metro North lists as the voucher, a pension or health care card and one form of identification. Anyone without a voucher gets one line pointing them to the Oral Health call centre on 1300 300 850, since vouchers come from the public service.
Read Ahpra's cosmetic procedure guidelines first. They rule out offering, promoting or recommending loans or commercial payment plans as part of a non-surgical cosmetic procedure, allow you to list the payment methods you accept, and allow a non-commercial instalment arrangement between you and the patient. Which treatments the guidelines cover is set out in the guidelines themselves, so check them or ask your indemnity insurer; we don't give compliance advice. The guidelines are on Ahpra's site (opens in a new tab), and we set out whatever you decide in your words.
If you treat injured workers, yes, briefly. Say that you see WorkCover Queensland patients, that they should bring their claim number, and that your team confirms with WorkCover what the claim covers before treatment starts. That one sentence saves a difficult conversation at the first appointment. Keep fees and schedules off the site and check current requirements with WorkCover Queensland directly.
Name the stop and the route (the M1 runs between Eight Mile Plains and Roma Street, the M2 between UQ Lakes and RBWH), the walk in minutes as you'd time it, which side of the road your entrance is on, and the parking nearby with its time limits. Put the same details in your Google Business Profile and appointment reminders. Once the site is live, changing that wording is covered by the $30 monthly hosting.
By phone and email throughout. Our team is at Ste 3/110 Hutt St, Adelaide, with current clients in SA, NSW, VIC and QLD, including the Brisbane dance school above. You send your treatment list, payment and claims details, dentist bios, photos and booking link; we build the full draft; your team checks it on their phones; you ask for as many changes as you need; and you pay once you approve it. We reply within 24 hours.
Tell us your treatments, how your patients pay (funds, the Child Dental Benefits Schedule, vouchers or WorkCover) and which booking system you use. We'll quote it and build the full draft, and you pay only once you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au