Websites for physios, OTs, speech pathologists, podiatrists, dietitians and exercise physiologists across Newcastle, Lake Macquarie, Maitland, Port Stephens and Cessnock, laid out so that families, injured workers and referring GPs can each tell quickly whether your practice suits them.
Clients reach a Hunter practice by several routes: an NDIS plan, in the region that has had the scheme longer than any other part of NSW; a GP referral; a workers compensation claim, sometimes through the coal industry's own insurer; or a search for a clinic close to home. Each route needs its own clear answer on the site.
Whether you're a registered NDIS provider, which plan types you work with (NDIA-managed, plan-managed or self-managed), your current wait for new participants, and whether therapists visit homes, preschools and schools. A support coordinator can then rule you in or out without a phone call.
What to put in a referral, how to send it (secure messaging, email or fax), which Medicare chronic condition, DVA and workers compensation referrals you accept, and roughly how soon a new client is seen. Local GPs already work from shared referral pathways, so a plain, current page suits them.
If you treat injured workers, name the practitioners who hold SIRA approval and list the insurers whose claims you accept. Coal Mines Insurance administers workers compensation for the NSW coal mining industry, so a clinic seeing mine workers can say whether it takes CMI claims as well as those from icare and other insurers.
Charlestown, Kotara, Warners Bay, East Maitland, Raymond Terrace or Kurri Kurri: people search by the place they live. A clinic page names its own suburb, and a mobile service lists every area its therapists travel to and where they stop.
A bio for each practitioner with their profession, registration or professional membership, the client groups they work with most (young children, sport, work injuries, older adults) and a booking link set to them, so a parent looking for a paediatric OT finds one in a single click.
Opening hours, any before-work or evening appointments, and a Book button that opens Cliniko, Nookal, Halaxy or whichever system you use. Someone on rotating shifts can see straight away whether a 7am or 6pm slot exists.
The state rules don't change north of the Hawkesbury. Complaints about registered practitioners in NSW are handled by the Health Professional Councils Authority and the Health Care Complaints Commission rather than Ahpra, professions outside Ahpra registration such as speech pathology and dietetics follow a NSW code of conduct with its own display requirement, and SIRA must approve practitioners in several professions before they treat workers compensation claims. Our Sydney allied health page explains each one with links to the official guidance.
What is particular to the Hunter starts with the NDIS. The scheme's NSW trial began here on 1 July 2013, covering the Newcastle, Lake Macquarie and Maitland council areas, while the rest of the state joined later. The scheme has been part of everyday practice in the Hunter for longer than anywhere else in NSW, so participants, plan managers and coordinators here know what to ask, and a site that states your registration status and plan types accurately answers them before they ring. Our page on NDIS provider websites in Newcastle goes further into the NDIS side.
GP referrals have a local system behind them too. Hunter New England HealthPathways, run by the Hunter New England and Central Coast PHN with the local health district and written with local clinicians, gives GPs agreed guidance on managing conditions and on referring patients to local services. Once a GP decides a patient needs a dietitian or a physio, though, they or their staff still choose a practice, and your referral page is where they check what to send and how long the wait is.
Work injuries come with a Hunter twist. Coal Mines Insurance (opens in a new tab) administers the workers compensation scheme for the NSW coal mining industry, so a practice that sees Hunter Valley mine workers may deal with CMI claims as well as those from icare and other insurers. Geography matters as well: Greater Newcastle is planned as five council areas, Newcastle, Lake Macquarie, Maitland, Port Stephens and Cessnock, and a clinic in Charlestown draws on a very different catchment from one in Nelson Bay or Rutherford.
We're an Adelaide team and work with Hunter practices by phone and email. We haven't built an allied health site yet. The nearest local example is Phoenix Housekeeping, a cleaning business in Lake Macquarie whose services include NDIS cleans; its site is shown below with one other.
Neither is a clinic. Phoenix Housekeeping is a Hunter business with NDIS clients and a page for each suburb, and Resolve Forward shows the online booking and intake steps a practice would use for new clients.
Family-run cleaning across Lake Macquarie, Cessnock and the Central Coast, with NDIS cleans among its services. The site publishes its prices, gives every suburb it serves a page, and lets people ask for a discreet call-back from the quote form.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
A Sydney family dispute resolution practice where clients choose a priced package and book it online, and a five-step intake form collects their details, much as a clinic pairs online booking with new-client forms.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
“He listened to my feedback and made no hesitations to revise and adjust my website until we were completely happy with it.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
A mobile therapist or sole practitioner: what you treat, your NDIS status and plan types, fees, the Hunter suburbs you travel to and a booking button.
Our suggestion for most Hunter practices
$899
Home, a services and fees page covering NDIS, Medicare and workers compensation, and a team page with a bio and booking link per clinician. GP referral details fit on the services page.
$1,499
A practice with several disciplines or clinics in, say, Charlestown and Maitland: a page for each discipline and location, the team, an NDIS page and a separate page for referrers.
Your registration status, worded the way the NDIS Commission's register shows it; the plan types you accept, remembering that participants whose funding is NDIA-managed need a registered provider; which supports you deliver; where your therapists travel; and your current wait for new participants. Keep the wait time honest, and update it as it changes; that's a text edit covered by the $30 monthly hosting.
If you see workers from the coal industry, a line listing the insurers whose claims you accept, including CMI, tells them and their case managers you can help. We set out the wording you give us; CMI itself is the place to confirm how its claims work for treating practitioners.
No. One site with a page per clinic keeps hosting and updates in one place, and each page carries its own address, hours, team and booking link. Two clinics with a couple of disciplines usually fit the 8-page site at $1,499; a single clinic fits the 3-page site at $899.
We can add a short referral request form for the patient's contact details and the reason for referral, and the page lists the secure messaging, email and fax details you already use for clinical letters. If you'd rather keep clinical information off web forms, the page simply explains how to send a referral.
Everything happens by phone and email. Our team is in Adelaide, working with businesses Australia-wide, and our current clients are in SA, NSW, VIC and QLD. You send your practitioner details, fees, words and photos, we send back a link to the draft, and you pay once you're happy with it.
Tell us your disciplines, your NDIS status, where your therapists work and how clients book now. We'll quote and build the draft, and you pay only once you approve it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au