Website Design for Charities and Not-for-Profits

Websites for registered charities, incorporated associations and not-for-profit companies that say who you help in the first few lines, take donations and volunteer sign-ups without a detour, and give donors, grant-makers and members the governance details they go looking for.

What a not-for-profit website needs to cover

A charity's website serves more audiences than most business sites. Donors want to know the money reaches the cause and whether their gift is tax deductible. Volunteers want to know what they'd be doing and how often. Grant-makers and corporate partners check your registration, your board and your latest annual report. And the people you exist to help need to find your services without wading through fundraising appeals first.

  • Your mission in plain words, at the top

    Who you help, where, and how, said in a sentence or two on the home page and expanded on a page for each program or service. It matters beyond donors: the website policy for Google Ad Grants, Google's search advertising program for eligible not-for-profits, requires your site to state your mission and describe your activities clearly, and lists a physical address, registration number or annual report among the details to include.

  • Registration shown the way donors check it

    If you're registered with the ACNC, your ABN and a link to your listing on the Charity Register go in the footer. Charities that have lodged their Annual Information Statements and meet their other obligations can download the Registered Charity Tick from the ACNC Charity Portal, and on a website the ACNC expects the Tick to link to that listing. The ACNC says it acts against organisations that falsely present themselves as registered charities, so a club or association that isn't registered describes itself as a not-for-profit instead.

  • A donation form that issues the right receipt

    One-off and monthly giving, suggested amounts with what each one pays for, and a receipt sent automatically. For a deductible gift recipient, the ATO says a receipt for a gift must show your organisation's name, your ABN and that it's for a gift, and that leaving these out may lead to your DGR endorsement being revoked. A fundraising dinner ticket or an auction purchase needs a different receipt again. If only one fund holds DGR status, such as a school building fund, the form lets donors say how much goes to it.

  • Online appeals and state fundraising laws

    Most states and territories regulate fundraising, and Justice Connect's Not-for-profit Law service notes that an online appeal is often treated as taking place in several states at once, including wherever donors see it or give, not only where you're based. ACNC-registered charities can often use streamlined or deemed registration, and the National Fundraising Principles agreed in 2023 now apply in the ACT, NSW, South Australia and Western Australia, and in Victoria to ACNC-registered charities. We build the donation pages; check your obligations with Justice Connect's guides or your state regulator before an appeal goes live.

  • Volunteer sign-up that asks the right questions

    Each role described with the hours it takes, then a form asking which role they're interested in, their availability, relevant skills and an emergency contact. Where a role involves children, the form asks whether they hold a current working with children check, which state issued it and the number. In NSW, for example, the Office of the Children's Guardian requires a check for anyone who works or volunteers in child-related work, and it's free for volunteers. Sign-ups go straight to your volunteer coordinator's address.

  • Annual reports and governance, readable on a phone

    Board members with a line about each, your constitution or rules, and the latest annual report summarised on a web page with the full PDF beside it. Google's Ad Grants policy flags sites that rely on PDFs for core information, and a summary page reads far better on a phone in any case. Each year, send us the new report and board list: updating the text and photos on existing pages is covered by the $30 monthly hosting.

A not-for-profit site we've built

Club One (SA) is a not-for-profit that gives out grants rather than raising donations: it returns gaming machine revenue to South Australian community clubs, sport and recreation groups. Its site still needed much of what a charity's does, from a plain-terms page on how its gaming machine entitlements work to board profiles and an application people complete online. Below it is a Google review on how we handle rounds of changes, which counts for a lot when a committee signs off the site.

Home page of the Club One (SA) website

Club One (SA)

Community, creative & tourism · South Australia

Club One holds South Australia's only Special Club Licence. Its seven-page site has a four-part online grant application, profiles of the board, a page explaining gaming machine entitlements in plain terms, a contact form and tap-to-call on every page. A donation or volunteer form can be broken into steps the same way, so a long form doesn't put people off halfway.

“He listened to my feedback and made no hesitations to revise and adjust my website until we were completely happy with it.”

Tony Bleijswijk, Google review

What a not-for-profit website costs

One page

$399

A small community group or new association: who you help, how to volunteer or donate, your ABN and registration, and a contact form, on one page.

Up to 3 pages

$899

A home page with your mission, a programs page, and a get involved page holding the donation link, volunteer form and governance details.

Our suggestion for charities with several programs

Up to 8 pages

$1,499

Room for each program or service, donating, volunteering, events and news, the board and annual reports, partners and sponsors, and contact.

  • Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
  • GST. WebCraft Studio isn't registered for GST, so no GST is added.
  • Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
  • Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
  • Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.

See full pricing and what each package includes

Questions charities and not-for-profits ask us

Can people donate through our website?

Yes, in either of two ways. We build donation and payment systems into the site, quoted per job, with one-off and monthly options and receipts set up with the details the ATO asks deductible gift recipients to include. Or, if you already run appeals on a platform such as GiveNow or Raisely, the Donate button on every page opens your page there. Either way, the button sits in the header, where people look for it.

Can we display the Registered Charity Tick?

If you're an ACNC-registered charity with your Annual Information Statements lodged and your other obligations met, yes. You download it from the Charity Portal after agreeing to the terms of use, and we link it to your Charity Register listing, as the ACNC expects on websites. The ACNC's information on the Tick (opens in a new tab) sets out who can use it. An organisation that isn't registered can't, but can still show its ABN and incorporation details.

Will our site meet the Google Ad Grants website policy?

We build to the requirements we can control: a domain registered in your organisation's name, the whole site served over HTTPS, your mission and activities on proper web pages rather than PDFs, donation links that work, quick loading and a layout that works on phones. Google also lists single-page designs among common reasons for rejection, so a one-page site is unlikely to suit if Ad Grants is part of your plan. Google makes the decision, and we don't set up or manage ad campaigns, so read its Ad Grants website policy (opens in a new tab) before you apply.

Our committee changes every year. Who owns the website?

Your organisation does: once the site is paid for, the design and files are yours. We register the domain in your organisation's name (about $20 a year), so it never sits in a past volunteer's personal account, and set up business email on it. Hosting is $30 a month with no contract, and text and image changes on existing pages are included, so whoever holds the role this year simply emails us what needs changing.

Which package suits a not-for-profit?

A small club or new association can start with the one-page site at $399. Organisations that mainly need a donation link, a volunteer form and governance details suit the 3-page site at $899. Charities with several programs, regular events and annual reports to publish are better on the 8-page site at $1,499. A site that size takes 2–3 weeks once we have your words and photos.

Do you work with organisations outside South Australia?

Yes. We're a web design team based on Hutt St in Adelaide, working with organisations Australia-wide by phone and email, and our current clients are in SA, NSW, VIC and QLD. Your committee gets a link to the full draft to review together, asks for whatever changes it agrees on, and pays once it approves the site.

Ready to start your organisation's website?

Send us your mission statement, your programs and how people can give or volunteer, along with your ABN and any ACNC listing. We'll quote it and build the full draft for your committee to review, and you pay once it's approved.

We reply within 24 hours. Prefer email? info@webcraftstudio.com.au