For free advice on the business itself, Victoria's starting point is Business Victoria, on 13 22 15. When the state's Small Business Bus visits a council area, it offers a free one-on-one 45-minute mentoring session, booked ahead, with one session per business; council listings describe advice on developing the idea, writing a business plan, marketing and cash flow. Councils post the bus's visits, and the contact centre can tell you about upcoming ones. That's the place to pressure-test a plan; the website is our part.
If you're opening in the city centre, the City of Melbourne runs a Business Concierge service (hotline 03 9658 9658) that gives free start-up advice and information on permits and registrations. Inside Local Government reported in May 2024 that the service had run in the CBD since 2020 and was being extended to neighbourhoods beyond the Hoddle Grid, and that in the previous year it had helped 74 traders open, cutting the typical time to open from eight months to four. Even four months is a long time to have no web presence, which is why we suggest a holding page and no fixed date until your approvals are through. Other councils run similar services; Whitehorse, for example, has a free Business Permit Support Service.
Many first-year businesses run from home, and in Victoria that's governed by Clause 52.11 of the planning scheme. Whitehorse's summary is typical: no permit is needed if you live there, no more than two people who live elsewhere work in the business, the business uses no more than 100 square metres or a third of the dwelling's floor area, whichever is less (garages and sheds count), and goods sold online aren't collected from the dwelling. Preparing food at home for sale brings in the Food Act, which means registering with your council (or, for the lowest-risk class, notifying it), and beauty therapists and tattooists need registration under the Public Health and Wellbeing Act. Market stalls and food vans register through FoodTrader and, as Boroondara explains, lodge a statement of trade each time they operate. If your plans don't fit, ask your council; on the website, it all points the same way: no street address, and a clear note on how orders reach the customer.
For tech and product founders, the state's start-up support changed this year. Innovation Victoria launched on 1 July 2026, bringing together LaunchVic and Breakthrough Victoria, with programs, advice and investment for businesses at each stage. Program staff, mentors and early customers all look a start-up up online, so a plain page that says what the product does, who it's for and who's building it is worth having before you apply for anything.
We're an Adelaide team and work with Melbourne businesses by phone and email. Our Victorian client is Dr Tabara Dione Coaching in Melbourne. Metropolitan Melbourne also spreads across around 30 of the state's 79 council areas, so we lay out your service area by the suburbs and regions people actually type, not one long list of postcodes.