The NSW Government's first stop for new businesses is the Service NSW Business Bureau, on 13 77 88 on weekdays. Its Small Business Advisory program, which started in September 2026, offers up to four hours of free one-on-one advice each financial year from independent advisers, in person, online or by phone. It's open to people still thinking about starting a business in NSW, and marketing and digital skills are among the listed topics. That's the place to test a business plan; we look after the website.
Plenty of new businesses start at home, and in NSW that can often be done without council approval. The NSW Planning Portal says a home business, home industry or home occupation can be exempt development unless it involves manufacturing food or skin penetration procedures, and that small-scale online selling of goods not made at the home is allowed within the floor-area limit in your council's local environmental plan. Council guidance on the standard definitions, Hornsby's for example, adds that a home business can't employ more than two people who don't live there or display signs other than a business identification sign. If your plans don't fit, your council is the one to ask. For the website the upshot is simple: if customers aren't coming to the house, the street address stays off the page.
Sydney also has its own web address ending. .sydney has been delegated to the State of New South Wales since 2014 and is run on its behalf by GoDaddy Registry. Under the registry's policy, it's open to entities registered with ASIC or the Australian Business Register that have a NSW address, to Australian citizens and residents with a NSW address and, under narrower naming rules, to businesses elsewhere that serve NSW. We'd still make a .com.au your main address, since that's the one we register in your name and set up email on with every site. A .sydney can sit beside it and point at the same site; it's priced separately from a .com.au, so check what it costs before adding one.
Some Sydney start-ups work from a co-working desk or pay for a virtual office to handle mail. Google's Business Profile guidelines say an office in a co-working space can only be listed if it has clear signage, receives customers during business hours and is staffed in those hours, and a virtual office only if it's staffed in business hours. A business that runs from home and visits its customers should clear the address and show a service area. Whatever you settle on for Google, the website should say the same thing.
We're an Adelaide team and work with Sydney businesses by phone and email. Our NSW clients include Resolve Forward, a Sydney family dispute resolution practice, and Western Sydney Stump Grinding. You send your words, photos and the area you'll cover; we send back a draft link to check on your phone, and you pay once you approve it.