Queensland's first stop for licences is Business Launchpad, a Business Queensland tool that asks about your activity, location and services and gives back a tailored list of licences, permits and regulatory information from Australian, Queensland and local governments. Its own example is a café, which needs licences from agencies at all three levels. For advice on running the business, the state's Mentoring for Growth program gives free access to volunteer business experts, mostly online. It has start-up sessions for early-stage businesses, 45 minutes with one mentor, but you need an ABN, Queensland operations and a specific challenge to discuss, and you must have started trading. Mentors don't give legal, financial or HR advice. So Launchpad comes before launch, and mentoring after it.
Brisbane City Council's home-based business guidance says a business can run from a house, townhouse or apartment if it stays secondary to the home; a home office is one of its examples, while cafés, shops and offices other than a home office don't count. If the business meets every acceptable outcome in the Home-based business code (section 9.3.10 of City Plan), no development application is needed and you don't need anything in writing from council before you start. Council has an online self-assessable checklist, and the page also tells unit owners to check body corporate rules. Council's Business Hotline, 133 BNE (133 263), takes calls 24 hours a day, seven days a week.
Council also runs two free business hubs. The Suburban Business Hub at 16 Aspinall Street, Nundah, a couple of minutes' walk from Nundah Station, is free co-working and meeting space for Brisbane small businesses, open 9am to 4pm on weekdays; Wednesdays are set aside for free workshops instead of co-working, and you can drop in or book a table up to two working days ahead. The Brisbane Business Hub at 69 Ann Street in the city has no co-working desks, but it has free resources from the Brisbane Economic Development Agency, free workshops and events, and free one-on-one mentoring in areas such as finance, marketing and legal. A hub is a good place to work for the day. It isn't a business address, so we'd keep it off your site and your Google profile.
Council's small business programs change through the year. At the time of writing they include up to five hours of free one-to-one digital advice with BUSY Business for for-profit businesses in the Brisbane council area with fewer than 20 full-time-equivalent staff and an active ABN or ACN, limited to 50 places. The Maker Entrepreneurship Program, free business training for artists, jewellers, woodworkers and other makers, asked 2026 applicants to be an existing maker business with stock on hand and an online presence; that round has closed. These programs are for the Brisbane local government area, so a business based in Logan, Ipswich, Redland or Moreton Bay should look to its own council instead.
We're an Adelaide team, and we work with Brisbane businesses by phone and email. Our Queensland clients include Queensland Dance & Performing Arts in Thorneside, on Brisbane's bayside, and M.J. Debney Plumbing & Gas. For a new business that usually means one call about what you'll offer, then email for your words and photos, and a draft link you can open on your phone.