Websites for Sydney handymen and home maintenance businesses that sort the work by who is asking: an owner in a house, a tenant in a rented flat, a unit owner in a strata block, or a property manager with a work order. Your rates and suburbs sit up front, and the NSW rules on licences, renters' changes, strata approval and older homes are explained in plain words.
A Sydney handyman can start the day hanging mirrors in a Federation bungalow, spend the middle of it fixing a sticking balcony door in a fourth-floor unit, and finish with a property manager's job sheet on the far side of the harbour. Each of those customers has a different first question: do you do this job, does my building or my landlord have to agree, and how will you get in. The site should answer all three before anyone reaches for the phone.
Apartment owners often hold off booking because they aren't sure the owners corporation will allow it. A short section sorting your jobs into the ones NSW treats as cosmetic work, such as picture hooks, handrails and blinds, and the ones that count as minor renovations needing a strata vote, such as hard flooring, lets them book the small jobs straight away and plan the bigger ones.
NSW names a set of minor changes a landlord can't unreasonably refuse, from anchoring a bookcase to a wall that isn't tiled to fitting a child safety gate. Listing the ones you do, with a reminder that the tenant needs the landlord's written permission first unless the lease already allows the change, reaches renters who assumed nothing could be fixed or fitted in a rented home.
Agency work arrives as a job number, a tenant to ring for access and an invoice that has to quote that number. Set out how you handle each step, that you send photos once the job is done, and whether you can come quickly when a broken lock or a smashed pane leaves a rental insecure. For strata buildings, name the common-property jobs you take, such as door closers, letterboxes, fence palings and window locks.
If you replace batteries and test alarms for landlords on a yearly round, say so on the agents page. Then say in the same breath that hard-wired alarms are a job for a licensed electrician unless you hold that licence yourself, so nobody books you for work you can't legally do.
Owners of older brick and fibro houses want to know you won't drill into something you shouldn't. One or two sentences on what you do when you come across sheeting or ceiling insulation that might contain asbestos, such as stopping work, telling the owner and recommending testing, answer that worry before it's raised. If you've done SafeWork NSW's asbestos awareness course, mention it there.
An hourly rate means little until the customer knows what's added to it. Say whether tolls and paid parking go on the invoice, whether travel time is charged, how materials are billed and what a half-day booking costs. Someone in an inner-city block with metered street parking will read that line before anything else.
Licences. Our main handyman page sets out the NSW threshold: a contractor licence is needed to do, advertise or contract for residential building work worth more than $5,000 in labour and materials (GST included), and for specialist work at any value: electrical wiring, plumbing, draining, gas fitting, and air conditioning and refrigeration work. NSW also licenses what it calls minor trade work, which it describes as new, repair or replacement work that can't easily be assigned to a specific trade area, with endorsements for particular jobs such as shower screens and splashbacks. If you hold a licence, its number belongs on the site; if every job you take stays under the threshold and away from the specialist trades, the site should describe that work without implying a licence you don't have.
Units and strata. NSW sorts work inside a strata apartment into cosmetic work, minor renovations and major renovations. According to the NSW strata renovation rules, cosmetic work doesn't affect the structure or outside of the apartment, needs no waterproofing and can go ahead without approval: installing or replacing hooks, nails, screws, handrails, blinds, curtains or built-in wardrobes, painting inside, filling minor holes and cracks in internal walls, and laying carpet. Minor renovations need more than half the votes cast at a strata meeting, or the committee's approval where a by-law allows it. The NSW list includes installing or removing kitchen cupboards, changing recessed light fittings, putting down hard flooring (with an acoustic certificate), and fitting a clothesline, a rainwater tank or ceiling insulation, and the owner has to supply the qualifications and details of the tradespeople doing it. A scheme's by-laws can add items to either list. The NSW Government's window, deck and balcony safety page also says residential strata buildings must be fitted with window safety devices, which can limit a window's opening to less than 12.5 cm, and NSW lists windows and window locks among the common property an owners corporation repairs and maintains. If you fit or repair window locks, put them on the strata page.
Rentals. The NSW page on making changes to a rental property lists the minor changes a landlord can't unreasonably refuse. They include securing furniture to a wall other than a tiled one, a childproof latch on the outside gate of a single dwelling, fly screens, curtains or removable blinds, cleats or cord guides for blind cords, indoor child safety gates, window safety devices, shatter-resistant window film, and hooks, nails or screws for pictures. The tenant needs the lease to allow it or the landlord's written permission, pays unless the landlord agrees to, and can take a refusal to NCAT; the protections don't apply to heritage properties or homes on the loose-fill asbestos register, and some limits apply in strata schemes and social housing. On the landlord's side, NSW counts a fault or damage that makes a property unsafe or insecure as an urgent repair, alongside gas leaks, burst water services and serious roof leaks. And under the smoke alarm rules for rentals, a landlord must check the alarms once a year and fit new removable batteries yearly, while a hard-wired alarm can only be repaired or replaced by a licensed electrician.
Older homes. SafeWork NSW warns that a home built before the late 1980s may contain asbestos, in flooring, kitchens, bathrooms, roofs, ceilings and walls, and that disturbing it, by cutting or drilling for example, can release fibres into the air. Friable asbestos always needs a licensed removalist, and so does more than 10 square metres of bonded asbestos. In November 2023 SafeWork NSW launched an online asbestos awareness course and named home handypersons among the workers it is meant for. For homes built before 1980 there is a second check: the NSW Government tells tradespeople to check for loose-fill asbestos insulation before quoting or starting work, to ask the owner whether the house has been tested, and to stay out of the roof space and subfloor until it has been if loose-fill is suspected. The public register lists only homes that have tested positive, so an address that isn't on it hasn't been cleared.
Where you'll travel. Few handymen cover all of Sydney, so the site should name the suburbs or council areas you do take on, such as the Inner West, the Northern Beaches, the Sutherland Shire or the Hills Shire, and say plainly where you stop. That saves you calls from the far side of the city and tells a property manager whether to send you a job. WebCraft Studio is an Adelaide team on Hutt St, so a Sydney handyman works with us by phone and email, as our Sydney clients Western Sydney Stump Grinding and Resolve Forward do. You send your rates, the jobs you take, your suburbs and a few photos of finished work; the draft comes back as a link you can check between jobs, you ask for whatever changes you want, and payment waits until you sign it off. The rules above are summarised from the NSW Government pages linked in each paragraph; we lay out what you tell us about your work and point to those pages rather than give legal advice.
We haven't built a site for a handyman yet. The nearest in kind is Phoenix Housekeeping, a NSW home services business whose site publishes its prices and includes end-of-lease cleaning, the kind of rental work a Sydney handyman sees too. Western Sydney Stump Grinding is a Sydney trade whose single page is built around fast quote requests.
Cleaning around Lake Macquarie, Cessnock and the Central Coast rather than Sydney, from Airbnb turnovers to end-of-lease and NDIS cleans. Its prices are published, its services have their own pages, suburb pages mark out where it works, and the quote form offers a discreet call-back. Swap cleans for odd jobs and the same parts cover a handyman's rates, job types and suburbs.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
A family-owned tree service working across Western and Greater Sydney. Services, the areas it covers, reviews and two quote forms share one page with a call button throughout, which suits a sole handyman whose customers mostly prefer to ring.
Visit the WS Stump Grinding site (opens in a new tab) See it in our portfolio
“He listened to my feedback and made no hesitations to revise and adjust my website until we were completely happy with it.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
Rates and extras, the jobs you take, your suburbs, a job-list form that asks about floors, lifts and parking, your licence line if you have one, and a short asbestos note, all on one page.
Our suggestion for Sydney handymen with rental and strata work
$899
A home page for owners, a page for unit owners and renters showing which jobs need consent, and a page for landlords, agents and strata managers covering access, photos and invoicing.
$1,499
For a business with a few handymen: a home page, pages for repairs, assembly, outdoor jobs, rentals and strata buildings, a page for older clients, and one page for rates and the areas you cover.
Yes, worded as information. We'd list the minor changes you do from the NSW Government's page on making changes to a rental property, such as securing furniture to a wall that isn't tiled or putting up picture hooks, add that the tenant needs the landlord's written permission before you start unless the lease already allows the change, and link to that page so they can send it to their agent. Whether a refusal is reasonable is up to the landlord and, if it gets that far, NCAT, so the site shouldn't promise approval.
A short note helps unit owners book the right job. It can say that in NSW, cosmetic work such as hanging pictures, fitting a handrail or putting up blinds doesn't need owners corporation approval, while hard flooring, kitchen cupboards or changes to recessed light fittings are minor renovations that need a strata vote, and that a building's by-laws can change the lists. We link to the NSW strata renovation rules so each owner checks their own building.
For battery alarms, yes. NSW landlords have to check smoke alarms yearly and fit new removable batteries yearly, which suits a scheduled round across an agency's rent roll. Hard-wired alarms are different: the NSW rules say a licensed electrician must repair or replace them, so unless you hold an electrical licence the page should say you pass those on.
Say what you actually do. A line such as "if we find sheeting or insulation that might contain asbestos, we stop and recommend testing before going further" tells an owner what to expect. In NSW, removing friable asbestos always needs a licensed removalist, as does bonded asbestos over 10 square metres, so the site shouldn't offer removal unless you hold the licence. If you've completed SafeWork NSW's asbestos awareness course, the site can say so.
If you hold a NSW contractor licence, the NSW guidance on building trade advertisements says the licensee's name (or registered business name) and licence number must be shown in all advertising, internet advertising included, so we put it in the footer of every page. If you only take jobs under the $5,000 threshold and stay clear of specialist work such as electrical, plumbing and gas, there's no number to show, and the site should describe the jobs you do without calling you licensed. We present what you give us; for anything you're unsure of, check the NSW Government's licensing pages.
If they go on your invoices, yes. A customer working out the cost of three small jobs wants the whole figure, so we'd put the hourly rate, minimum charge, how materials are billed and any toll or parking charge together in one short block. When your rates change, send us the new figures: text changes on existing pages are covered by the $30 monthly hosting.
Tell us your hourly rate, the jobs you'd like more of and the parts of Sydney you'll travel to. We'll quote, put the draft together, and nothing is owed until you're happy with it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au