Websites for Perth vacate, home and short-stay cleaners that answer what WA tenants are now told to check before they book: your ABN, your references, when you take payment and what you'll fix before the keys go back.
In August and October 2025, Consumer Protection and REIWA published advice telling WA tenants how to choose a vacate cleaner. Their lists are short, and almost every point on them is something your website can settle before a tenant picks up the phone.
Both bodies tell tenants to look up a cleaner's ABN and ask for references before booking. Print your ABN in the footer of every page and on the quote form, link to your Google reviews, and if property managers already pass your name on, say so with their permission.
Consumer Protection's advice is never to pay a vacate cleaner upfront and to pay only after inspecting the finished job. If that's already how you work, put it beside your prices. If you ask for a deposit on large jobs, explain what it's for, because a tenant who has read that advice will ask.
REIWA and Consumer Protection both tell tenants to inspect the finished job before they hand back the keys. Offer a walk-through at the end of each vacate clean and spell out how fast you'll return for anything spotted while the tenant still has access.
Consumer Protection tells tenants to get a receipt, especially for carpet cleaning, because they may need to prove the work was done. In a bond dispute, it treats an invoice as stronger evidence than a quote because it shows the work was done and paid for. Promise an itemised invoice with the address, date and your ABN, carpets on a line of their own.
Since 29 July 2024, WA tenants can ask to keep a pet, and a landlord who agrees can attach reasonable conditions. The state's own example is that carpets must be professionally cleaned when the tenancy ends. If you steam clean, a short section for pet owners meets a real requirement without suggesting every tenant needs it.
Ask for the lease end date, the final inspection date and the day the keys go back, as well as bedrooms, bathrooms, pets and carpets. For regular cleans, if some of your households work away on a roster, a field for it lets them line visits up with the weeks someone is away or home.
In Western Australia a tenant has to return the property in the same condition it was let in, less fair wear and tear. The Commissioner for Consumer Protection has reminded tenants that landlords and agents can't insist on a particular company or trader for cleaning or repairs, and can charge only the actual cost of work, not a pre-estimated figure. The tenant chooses the cleaner, so your vacate page should be written for the tenant.
In August 2025, Consumer Protection reported 87 complaints about vacate cleaning over the previous two years, 80 per cent of them alleging the cleaner hadn't taken due care and skill. They covered homes left unclean, re-cleans paid for by tenants and sometimes taken out of the bond, broken rangehoods and flyscreens, and bleach-stained carpets. Its advice was to start looking early, check the ABN and references, ask the property manager for recommendations, avoid booking blindly from social media, walk the cleaner through first, inspect the work before paying, get a receipt and never pay upfront. REIWA ran much the same list in October 2025. A Perth cleaning site that deals with each of those points openly is answering the questions tenants have been told to ask.
The bond process changed on 28 March 2026. Anyone on the rental agreement can now apply for the bond's release, and Consumer Protection advises waiting until the tenancy has ended and the final inspection and outgoing property condition report are done. The others usually get 14 days to respond, and a disputed or unanswered application is decided by the Commissioner's Determinations Branch; only claims larger than the bond go to the Magistrates Court. Its list of evidence includes invoices from a business with an ABN and dated photos, and Consumer Protection notes that a quote is weaker evidence than an invoice. Dated before-and-after photos and an itemised invoice are worth giving every vacate customer, and worth mentioning on your site.
Two other changes create work. Under the pet reforms that began on 29 July 2024, a landlord can approve a pet with conditions such as professional carpet cleaning at the end of the tenancy, and the pet bond can be used to clean up after the animal. And since 1 January 2025, every short-stay rental in WA, hosted or unhosted, has had to be on the state register. In the Perth metropolitan area an unhosted stay also needs development approval unless it's let for 90 nights or fewer in a 12-month period. Hosts working inside those limits want changeovers they can count on, so give them a page of their own.
For checks, WA Police issues National Police Certificates online, with identity verified through an Australia Post portal, and sets no expiry: a certificate is current only as at the day it was issued. Say when your cleaners' certificates were issued and how often you renew them. NDIS worker screening in WA is covered on our Perth NDIS provider page. For your areas, group suburbs in a way Perth readers will recognise, such as north and south of the river and the hills, and say where you stop. We're an Adelaide team working with Perth businesses by phone and email, and we haven't built for a WA client yet, so the examples below come from other states.
Neither of these is a WA business. Phoenix Housekeeping, our cleaning client, works around Lake Macquarie in New South Wales. Resolve Forward in Sydney isn't a cleaner, but its priced packages lead straight into online booking, the same path a cleaning site with an instant price list needs.
A family-run NSW business doing end-of-lease cleans, Airbnb turnovers with linen, housekeeping, NDIS cleans and discreet trauma and deceased estate work. Its prices are published, every service and every suburb it covers has a page, and the quote form lets a customer ask for a discreet call-back.
Visit the Phoenix Housekeeping site (opens in a new tab) See it in our portfolio
A Sydney professional services site with six service pages and FAQs, priced packages linked to online booking, a five-step intake form, a contact form and a newsletter signup. A cleaner's price list by bedrooms can lead into a booking the same way.
Visit the Resolve Forward site (opens in a new tab) See it in our portfolio
“Salem created a sleek, professional website for www.resolveforward.com.au with an intuitive and easy-to-use bookings page.”
★ 5.0 from 33 Google reviews (opens in a new tab)
See all 14 recent client sites in our portfolio.
$399
Prices by bedroom, your payment terms, ABN and police certificate details, the suburbs you cover and a booking form that asks for the inspection date, all on one page.
Our suggestion if vacate cleans are your main work
$899
A home page, a vacate page with your checklist, walk-through and receipt details, and a page for regular homes or short-stay changeovers.
$1,499
For crews: a home page and pages for vacate cleans, carpets and pets, regular homes, short stays, offices, property managers and the suburbs you cover.
We'd leave that out. A disputed WA bond is now decided by the Commissioner's Determinations Branch on the evidence, and the outcome also turns on damage and other items no cleaner controls. Promise your own part instead: the checklist, a walk-through before the keys go back, a return visit for anything missed and an itemised invoice with your ABN.
That's your call, but state it plainly. Consumer Protection tells WA tenants not to pay a vacate cleaner upfront and to pay once they've inspected the work, so tenants will look for your terms. If you take payment at the walk-through, say so next to your prices; if you need a deposit for big jobs, say what it covers.
It depends on their lease and on any conditions attached to their pet approval. The WA rules in force since 29 July 2024 let a landlord set reasonable conditions, and the state's example is professional carpet cleaning at the end of the tenancy. Offer carpets as an add-on with its own receipt, and point unsure tenants to Consumer Protection.
The check and its date. WA Police sets no expiry on a National Police Certificate, because it only covers records up to the day it's issued, so a line such as "certificates renewed every 12 months", if that's your practice, tells a customer more than a badge. If your cleaners hold NDIS worker screening clearances, list them on the pages where they matter.
Yes. A price table by bedrooms and bathrooms gives most people an answer straight away, and the booking form then collects dates and access details. We can build online booking and payment into the site, priced in your quote, or point the Book buttons at booking software you already use.
By phone and email. We're an Adelaide (South Australia) team with current clients in SA, NSW, VIC and QLD, and none in WA yet. Adelaide is 1.5 hours ahead of Perth, or 2.5 during South Australian daylight saving. You send your prices, checklist and suburbs, we send a draft link, and you pay only once you approve it.
Send us your price list, your vacate checklist and the suburbs you cover, and tell us when you take payment. We'll send a fixed quote, build the draft, and you pay only once you approve it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au