For plumbers, drainers and gasfitters working anywhere from Helensburgh down to Kiama. Your site shows the NSW licence you hold, the part of the Illawarra you'll drive to, and the jobs that keep coming up here, from blocked sewers and hot water swaps to water-efficiency checks on rentals around the university.
Two kinds of people find a Wollongong plumber online. One has water where it shouldn't be and wants a number now. The other is a landlord, an agent or a builder planning work a week or a month out. The first screen of your site should suit both: a call button, the suburbs you cover, and a short list of what you do.
We'd set your area out in a few runs a local recognises: the northern villages (Helensburgh, Stanwell Park, Thirroul, Austinmer, Bulli), the city with Fairy Meadow, Figtree and Unanderra, the southern suburbs and the lake (Warrawong, Berkeley, Dapto), then Shellharbour and Kiama. If your after-hours area is smaller than your daytime one, the page says where it stops.
A NSW landlord can only pass water usage on to a tenant if the property meets set efficiency measures, and a written statement from a licensed plumber is one of the kinds of evidence the NSW Government lists. If you do these checks, a section aimed at Illawarra property managers explains what you test and what the report covers.
The licensee's name or registered business name, the contractor licence number, each category you hold (plumbing, draining, gasfitting) and a business phone number, in the footer of every page. A careful customer can then match what they read against the Service NSW licence check.
Building Commission NSW audits plumbing and drainage work on Sydney Water-serviced properties in Wollongong, and only some booked jobs are actually inspected. Builders and owner-renovators still like to know you lodge the Notice of Work, book the audit inspections and hand over the Certificate of Compliance without being chased. Saying so costs one line.
Cross into the Shoalhaven and the regulator changes: Shoalhaven City Council inspects plumbing in its own area. If you take work in Berry or Nowra, give those towns their own short list, so customers there know you'll come and builders know you're used to that council's process.
The Illawarra is in Sydney Water's area, so its annual testing rule for medium and high hazard backflow devices applies here too. A short backflow section with its own quote form gives cafés, workshops and strata managers a clear place to start.
The state rules are the same here as in Sydney. Plumbing, draining and gasfitting need a NSW licence for any job, only a contractor licence lets you contract for work, and NSW Fair Trading's advertising guidance, which takes in websites, asks for the licensee's name, licence number, category of work and a business phone. Our Sydney plumbers page covers that in more detail, along with Sydney Water's rules on who owns which pipe and on backflow testing. Both apply in Wollongong, because Sydney Water supplies the Illawarra as well as Sydney and the Blue Mountains.
Who checks your work depends on where along the coast the job is. Building Commission NSW is the state's plumbing regulator, and its own area of operation takes in every property that gets drinking water, recycled water or sewer from Sydney Water, which reaches down the coast to Gerringong. In Wollongong it inspects properties that Sydney Water services; for the rest, council declined the delegation and the state lists inspections as not required. In Shellharbour and Kiama it does the same for Sydney Water properties, while each council handles properties that Sydney Water doesn't service. Further south, Shoalhaven City Council regulates plumbing on the state's behalf: the plumber sends council a Notice of Work at least two working days before starting, books its inspections at least 48 hours ahead, and gives council and the owner a Certificate of Compliance, a Sewer Service Diagram and a stormwater diagram before the final inspection.
Building Commission NSW runs an audit system. A plumber books an audit inspection through the MyInspections portal, only a portion of the work is actually inspected, and you don't learn whether your job has been picked until the appointment time. Most customers never hear about any of this. That's why a plain line on your site, saying you look after the lodging and the bookings, reassures the people who do ask.
Rentals bring their own work. Under the Residential Tenancies Act 2010, a landlord can only charge a tenant for water usage if the property is separately metered and meets the water efficiency measures: showerheads, and the cold and mixer taps at kitchen sinks and bathroom basins, flowing at no more than 9 litres a minute; no leaking taps or toilets at the start of the tenancy; and, since 23 March 2025, dual flush toilets with at least a 3-star WELS rating. Bath, laundry and outdoor taps are exempt from the flow limit. If you work for landlords and agents, whether on student houses near UOW's main campus at Keiraville or family rentals anywhere on the coast, a page that explains the check and the written report you provide gives them a reason to call you rather than whoever is cheapest.
We're an Adelaide team on Hutt St, and Illawarra clients work with us by phone and email. One of our NSW trade clients is further down the coast: Tomi's Bobcat and Excavation in the Bega Valley. You send your services, licence details, the suburbs you cover and some job photos. We send back a draft link you can open on site, ask for whatever changes you want, and pay once you've approved it.
Our plumbing client is M.J. Debney Plumbing & Gas in Queensland. On the NSW coast, Tomi's Bobcat and Excavation works across the Bega Valley, south of the Illawarra. Neither is in Wollongong, and we don't claim a local plumbing client.
Licensed plumber and gas fitter. One page sets out six services, from hot water and gas to drainage, backflow and bathroom work, with a 13-photo gallery that swipes on a phone, customer testimonials, a protected contact form and tap-to-call.
Visit the M.J. Debney site (opens in a new tab) See it in our portfolio
Bobcat and excavation work, licensed pool building and structural landscaping around South Pambula and the Bega Valley. One page with three service sections, a 42-photo gallery, a testimonial carousel and a contact form that leads to a thank-you page.
Visit the Tomi's Bobcat site (opens in a new tab) See it in our portfolio
“They were very helpful and envisioned exactly what I was wanting for my website. They created the site very promptly and cost efficient.”
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Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
Services, licence line, suburbs from the northern villages to Kiama, a rentals section, job photos, a short quote form and tap-to-call, all on one page.
Our pick for Illawarra plumbers
$899
A home page, a page for landlords and agents about water-efficiency checks and reports, and a service-area page that marks where you'll come after hours.
$1,499
Room for separate pages on blocked drains, hot water, gas, backflow testing and rentals, plus pages for Shellharbour and Kiama if steady work comes from there.
Yes. We're a web design team in Adelaide, South Australia, and we work with businesses Australia-wide by phone and email. Our current clients are in SA, NSW, VIC and QLD. Nobody needs to visit: you send your details and photos, we build a draft you can check on your phone, and you pay only when you approve it. We reply within 24 hours.
If you do them, yes. NSW landlords who want to charge tenants for water need showerheads and kitchen and basin taps at 9 litres a minute or less, no leaks, and dual flush toilets with at least a 3-star WELS rating. A written statement from a licensed plumber is one way to show it. A section or page that says what you check and what the report includes speaks straight to property managers.
Not quite. Where Sydney Water services the property, and its area runs down the coast to Gerringong, Building Commission NSW does the inspections. Shellharbour and Kiama councils handle properties outside Sydney Water's network, and in the Shoalhaven the council inspects plumbing itself. Your site doesn't need the detail, but listing those areas separately shows you know the difference.
NSW Fair Trading's advertising guidance asks for the licensee's name (or your registered business name), the licence number, the category of work and a business phone number. We put them in the footer of every page and beside the quote form. If you hold plumbing, draining and gasfitting, we list all three.
Some will. A builder choosing a plumber for a renovation or new house wants to know the paperwork won't hold up the job. One line saying you lodge the Notice of Work, book the audit inspections and supply the Certificate of Compliance and Sewer Service Diagram answers that before they ask.
Send us your licence details, the suburbs you cover from north to south, and whether you do rental checks or backflow testing. We'll quote first, then build the draft before you pay anything.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au