Websites for plumbers and drainers working across Darwin, Palmerston and the Litchfield rural area. Your Territory licence and certifying registration sit where a customer can check them, the call button stays at the top of every screen, and the hot water, bore and septic work you take on gets a section of its own.
A Darwin plumber's week can run from a sewer choke in Nightcliff to a pressure pump in Humpty Doo. Some customers are on Power and Water's mains and sewer; much of the rural area relies on its own bore and septic system. The site has to make sense to both, and show the Territory credentials each kind of job calls for.
Your number sits at the top of every page and stays there while people scroll. If you answer after hours for a burst service or an overflowing gully, the button says so; if you don't, it shows when you pick up and points late visitors to the quote form. Between December and March, when thunderstorms are common, someone with water backing up through a floor waste wants to know before they dial whether anyone will answer.
In the Territory a plumber can hold two separate things: a licence from the Plumbers and Drainers Licensing Board, as a plumber, a drainer or both, and registration with the Building Practitioners Board as a certifying plumber, in the sub-category certifying plumber and drainer or certifying plumber and drainer (design). We show each one in the footer and next to the quote form, worded as it appears on your card. Where a company holds the certifying registration, the Building Act wants its registered individual named in its advertising, so that name goes in too.
Swapping an electric water cylinder or a pump means disconnecting and reconnecting it. The Territory's electrical regulations provide a restricted electrical work licence, open to plumbers who hold a licence or registration under the Plumbers and Drainers Licensing Act and meet the training requirements, with endorsements covering electric water cylinders, water reticulation systems and irrigation systems including pumps. If you hold one, your hot water section lists it beside your plumbing licence, so a customer can see you're covered for both halves of the job.
An embedded map marks where you're based and how far you travel. Underneath, suburbs sit in groups: Fannie Bay, Parap, Stuart Park and the older suburbs near the city; Casuarina, Nightcliff, Wanguri and the rest of the northern suburbs; Palmerston from Gray and Driver out to Zuccoli and Mitchell; and rural localities such as Howard Springs, Virginia, Berry Springs and Humpty Doo. Someone in Wulagi or Bellamack finds their group at a glance, and if small jobs past Coolalinga aren't worth the drive, one line says that.
Litchfield Council says most properties in its area draw their own water from a bore and most have a septic tank or household treatment plant. If you repair bore plumbing, chase leaks on long private water lines or replace septic systems, give that work its own section and name the approved treatment systems you install. Owners on acreage search for those jobs by name, not for a general plumber.
The pipes on a property that carry sewage to Power and Water's sewer don't belong to Power and Water. It can direct the owner to repair them at the owner's cost, and where roots from a tree on the land damage or block its pipes, it can require the owner to remove the roots and pay for the repair. A short drains section saying how you find the blockage (by camera, if you use one), that you'll clear it, and that you'll tell the customer if the fault is in Power and Water's main instead, settles the question of who's paying before the invoice does.
Each before-and-after pair carries a short caption, taken from the job details you send, naming the job and the suburb, like "Sewer relaid, Rapid Creek" or "Cylinder replaced, Rosebery". Commercial work earns a place as well, such as a workshop fit-out in Winnellie or Yarrawonga. We build the gallery to swipe on a phone and load small images first, so the page stays quick on mobile data.
Plumbers and drainers in the Northern Territory are licensed by the Plumbers and Drainers Licensing Board under the Plumbers and Drainers Licensing Act 1983. A licence as a plumber, a drainer, or a plumber and drainer lets a tradesperson contract for that work on their own account and supervise others; the Act calls the holder an advanced tradesman, and qualified people working under them hold a journeyman registration card. The Act doesn't require licence numbers in advertising, but section 44 says a plumber must produce their current licence or card when the owner or occupier asks, and the Board keeps a register of holders. Certifying work sits under a different law. The Building Act 1993 makes certifying plumber a category of building practitioner, registered by the Building Practitioners Board, and section 25 says a company carrying out that function must have its registered individual's name in all of its advertisements relating to it. The rules for builders and electricians are on our page for Darwin tradies, and the Board that issued your licence can tell you exactly what applies to you.
The Building Regulations 1993 adopt the Plumbing Code of Australia, Volume Three of the National Construction Code, along with the Department of Health's Code of Practice for Wastewater Management, and where the two conflict the wastewater code prevails. Minor plumbing maintenance, such as replacing a component with a similar one, is exempt, though that exemption doesn't extend to drainage work. Plumbing or drainage done on its own, rather than as part of other building work, needs no building permit or occupancy certification provided notice reaches the Director of Building Control within 7 days of the work (the regulations don't count weekends or public holidays), with a certificate from the building practitioner that it meets the code. A plumber or drainer must also notify the Director when drainage work is complete, before it's covered up, and only a certifying engineer (hydraulic) may design or certify a performance solution. A homeowner doesn't need any of that by regulation number; a sentence saying you look after the notice and certificate is enough, if that's how you work.
Power and Water Corporation, a Territory government-owned corporation, supplies Darwin's water and sewerage, and plumbing or drainage services vested in it are left out of the Building Act's definition of building work. The Water Supply and Sewerage Services Act 2000 bars anyone from connecting to or working on its water or sewerage infrastructure without its written approval. Pipes on a property that carry sewage to its sewer, and don't belong to it, are the house drain: Power and Water can direct an owner in writing to repair one it believes is letting stormwater in, and the owner pays. Where tree roots have damaged or blocked its pipes, it can require the owner of the land where the tree grows to remove the tree or the roots responsible and repair the damage at their own cost, and an owner who keeps the tree must undertake in writing to pay if the same roots cause trouble again. With Darwin averaging around 1,800 mm of rain a year, most of it from December to March, a drains page that explains that rule in a sentence is worth having. Discharging trade waste to the sewer also needs Power and Water's written approval under its published trade waste code, which is worth a line from any plumber fitting out cafés in the city or workshops in Winnellie, Yarrawonga and Pinelands.
Beyond Palmerston, Litchfield Municipality covers 2,903 km² from Howard Springs and Humpty Doo to Berry Springs and Darwin River. Its council says the majority of properties provide their own water from a bore, that Power and Water's responsibility ends at the meter for those on town water, and that breaks and leaks on private lines, the "spaghetti lines" some of which run more than a kilometre, are the landholder's to fix; any work in a road reserve needs the council's approval. It tells owners to unplug the bore in severe electrical storms because lightning can damage it, and says septic tanks should be cleaned every three to five years and kept clear of stormwater and rainwater tank overflow. Where no Power and Water sewer is available, on-site systems are installed to the Code of Practice for Wastewater Management, and none can be sold without a product approval from the Chief Health Officer. One quirk of the licensing Act matters out here: it lets someone without a licence work on an installation connected to a bore on the same land, and install irrigation that isn't connected to the Territory's water supply. A rural owner comparing quotes may not be comparing licensed plumbers, so stating your licence and number counts for more on acreage, not less.
We're an Adelaide team on Hutt St and we haven't built a site for a Territory business yet; our plumbing client is M.J. Debney in Queensland. Everything runs by phone and email. Darwin and Adelaide share Australian Central Standard Time, but the Territory doesn't use daylight saving, so from October to April Adelaide runs an hour ahead and we book calls in Darwin time. The rules above come from Territory legislation and Litchfield Council, so check anything about your own licence with the board that issued it before it goes on your site.
Our current clients are in SA, NSW, VIC and QLD. M.J. Debney Plumbing & Gas is in Queensland. Cape Fishing Charters isn't a trade at all, but its site carries the embedded map a Darwin plumber can use to show where the van goes.
A Queensland plumbing and gas business. Its single page has a six-service overview, a 13-photo project gallery that swipes on mobile, client testimonials, a protected contact form and tap-to-call. A Darwin plumber's hot water, drains and rural work would fit the same overview, with a line under each.
Visit the M.J. Debney site (opens in a new tab) See it in our portfolio
A fishing charter at Cape Jervis in South Australia. We built one page with a booking request form, gift voucher requests, a catch photo gallery, an FAQ, customer reviews, an embedded map and tap-to-call. The same map embed can mark a plumber's base and the stretch covered between the city, Palmerston and the rural area.
Visit the Cape Fishing Charters site (opens in a new tab) See it in our portfolio
“They were very helpful and envisioned exactly what I was wanting for my website. They created the site very promptly and cost efficient.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
One page with your services, plumbing licence and certifying numbers, a service-area map with grouped suburbs, before-and-after photos, a quote form and tap-to-call.
Suits plumbers working town and rural
$899
A home page, a hot water and pumps page that shows your electrical endorsement, and a rural page covering bores, private water lines and septic systems.
$1,499
For a crew doing a bit of everything: home, blocked drains, hot water, rural bores and septic, commercial and trade waste work, new homes, an about page naming your registered individual, and a service-area page.
Your licence from the Plumbers and Drainers Licensing Board, saying whether it covers plumbing, draining or both, and your certifying registration from the Building Practitioners Board if you hold one. Add a restricted electrical work licence if you swap cylinders or pumps. If the business is a company registered as a certifying plumber, name its registered individual as well. We place them in the footer of every page and beside the quote form.
Briefly, and in plain words. Customers don't need regulation numbers. They need to know that when a job isn't part of a larger build, you send the notice and your certificate to the Director of Building Control within the 7 days the regulations allow, and that drainage is reported before it's covered. If that's how you work, two sentences on your new work or renovations section are enough.
What the law says and what you do. The house drain is the owner's to repair, and where roots from a tree on their land damage or block Power and Water's pipes, Power and Water can require the owner to remove the roots or the tree and repair the damage at their own cost. Your page can say you'll find the blockage, clear it, tell the owner which side of the connection it's on, and quote for relaying if that's work you take on. Whether a notice applies to a particular owner is for Power and Water to say.
With the map, and a rural heading after your Darwin and Palmerston suburbs that lists the localities you cover. People out there search by locality rather than by Darwin. Say whether there's a travel charge or a set day for the rural run, and give bore, pump and septic work its own section. Changing that list later is a text change covered by the $30 monthly hosting.
By phone and email. You send your licence details, your own words about the work, the suburbs and localities you cover and a few job photos; we build a draft you can check on your phone and change as often as you like. Prices are the same everywhere: $399 for one page, $899 for up to 3 pages and $1,499 for up to 8, no GST added, and you pay only once you approve the draft. We reply within 24 hours.
Send us your licence and registration numbers, the suburbs and rural localities you cover, your own words about the work and a few before-and-after photos. We'll quote, build a draft you can open between jobs, and you pay only once you're happy with it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au