A good share of what landscapers build is licensed work in NSW. The NSW Government's description of structural landscaping, drawn from the Home Building Regulation 2014, takes in retaining walls that aren't part of a habitable building; fencing, driveways, paths and paving of any material; cabanas, pergolas, decks and other non-habitable shelters; ornamental ponds and water features where development approval is needed; and concrete tennis courts. A contractor licence is needed to carry out, advertise or contract for residential work of this kind valued at more than five thousand dollars in labour and materials, GST included. Applications go through Service NSW, Building Commission NSW answers questions about them, and the qualifications listed include a Certificate III in Landscape Construction. Advertising carries its own obligations, and the NSW Government's guidance names the internet alongside print, radio and TV. An ad should show the licensee's name or a registered business name, the licence number with the correct category of work, and a business phone number, and it can't quote a price that is only part of the cost unless the single full price is clearly stated as well.
Clients often ask whether a wall or a set of garden steps needs council approval, and the honest answer is that it depends on the block. Some retaining walls and earthworks are exempt development under State policy, but only when they meet its standards. The NSW Planning summary of those standards includes keeping a retaining wall at least 2 m horizontally from any other retaining wall on the site and works at least 40 m from a natural waterbody, staying off heritage items, and in a heritage conservation area, building only in the rear yard. Works also mustn't redirect water or send sediment onto a neighbour's land. Your site doesn't need to reproduce any of that. A line saying you check what approvals a job needs before you quote, with a link to the NSW Planning Portal, tells a client you know the question exists.
Water use is governed by Sydney Water's Water Wise Guidelines, which it describes as mandatory, year-round rules for drinking water across Greater Sydney, the Blue Mountains and the Illawarra. Lawns and gardens can be watered before 10am and after 4pm; hand-held hoses need a trigger nozzle; and smart or drip irrigation may run between 10am and 4pm. Turf that has just been laid, and gardens that have just been planted, can be watered at any time for 28 days, following the supplier's or installer's instructions, provided there's no run-off or overspray onto paths and other hard surfaces. Landscapers and commercial nurseries are allowed to water at any time, with sprinklers or other watering systems as well as trigger-nozzle hoses. If you install irrigation, a sentence about setting controllers to suit these rules is worth having.
Tree rules change at each council boundary, and Greater Sydney has 33 local government areas. The City of Sydney, for instance, asks owners to apply for permission before pruning or removing a tree on a home or business property unless an exemption applies, says heritage-listed trees typically need development consent, and needs an application even to cut back a neighbour's overhanging branches. In 10/50 entitlement areas, the Rural Fire Service's clearing scheme allows some clearing near homes without approval, subject to exclusions, and the RFS asks owners to check its online tool on the day. If you remove trees or clear ground for new gardens, say how you confirm what's allowed and who lodges any permit.
Sydney clients describe where they live by region and suburb: the Hills District, the Northern Beaches, the Sutherland Shire, the Inner West, the Eastern Suburbs, Macarthur, and new estates such as Box Hill and Marsden Park in the North West Growth Area. We're an Adelaide team and work with Sydney landscapers by phone and email. One of our Greater Sydney clients is Western Sydney Stump Grinding, a family-owned tree service, so we've already set out a service-area list and urgent call-outs for an outdoor trade in this city.