Licensing works the same way in Newcastle as anywhere else in NSW. Retaining walls, paving, driveways, fencing, decks and pergolas are structural landscaping, residential jobs over the threshold need a NSW contractor licence, and the licence details belong in your advertising, your website included. Our Sydney landscapers page sets out those rules in full; this section covers what's different in the Hunter.
Water is the first difference. Newcastle and the Lower Hunter are supplied by Hunter Water, not Sydney Water, and its Smart Water Choices are the Lower Hunter's mandatory, permanent water conservation measures. Gardens can be watered before 10am or after 4pm, hand-held hoses need a trigger nozzle, and a hose can't be left running unattended. Landscapers, mobile garden contractors and commercial nurseries have their own provision that allows sprinklers and other watering systems, and anyone else who can't comply can apply to Hunter Water for an exemption. Hunter Water also says it moves to water restrictions when total storages fall to 60%, so turf and new plantings in a dry year may need a different plan. A line on your site saying you set irrigation and care instructions to the current rules shows you're paying attention.
Tree work follows the council the job is in. City of Newcastle sets out its rules for private trees in the Newcastle Urban Forest Technical Manual. Council says a permit usually isn't needed to prune trees on private land, although there are rules to follow and a pruning specification form is sometimes needed. Removal is stricter. Some trees can go without approval, with the landowner's consent: for example, one under 3 metres tall, or one within 3 metres of a house, a building over 20 square metres or a pool, provided no heritage protection applies. Otherwise the owner applies for a permit with a Level 5 arborist report that names the replacement tree, and an approved permit stays valid for five years. Lake Macquarie, Maitland, Port Stephens and Cessnock have their own rules, so a landscaper working across the region is better off saying it checks the rules for the client's council than quoting one council's rules for all five.
Old coal workings sit under parts of the region, and the declared Mine Subsidence Districts include ones named Newcastle, Lake Macquarie, East Maitland, Maitland West and Killingworth-Wallsend. Subsidence Advisory NSW says its approval is needed before work starts on a property in a district, except for the minor works on its exempt list. For a landscaper, the jobs to check are pools, larger retaining walls and outbuildings. A sentence saying you check a property's status before quoting them is enough; the site shouldn't try to tell a client whether their own job is exempt.
The NSW Government's Greater Newcastle metropolitan plan spans five councils: Newcastle, Lake Macquarie, Maitland, Port Stephens and Cessnock, and the Hunter Regional Plan 2041 plans for an additional 101,800 dwellings across the Hunter. We're an Adelaide team, so Hunter businesses work with us by phone and email. Our client Phoenix Housekeeping serves Lake Macquarie, Cessnock and the Central Coast, and its site has suburb pages across that area, which is the approach we'd take for a landscaper whose work spans several councils.