In South Australia, plumbing, gas fitting and electrical work all come under the Plumbers, Gas Fitters and Electricians Act 1995, administered by Consumer and Business Services (CBS). There are two layers: the business that contracts with customers needs a contractor licence, and each person doing the work needs worker registration in plumbing, gas fitting or both. CBS's guidance for plumbers and gas fitters says your licence number must appear in any advertising to the public, and it names your website, business cards and trade vehicle alongside paid ads. We put the number in the footer of every page and beside your contact details, and customers can look it up on the state's licence register.
The plumbing side of that licence covers water and sanitary plumbing, drainage, and installing or testing backflow prevention devices. If you fit or test backflow devices for shops, cafes or strata buildings, give that work its own heading so property and facilities managers can see it. Certified plumbing and gas jobs finish with an electronic certificate of compliance (eCoC) lodged with the Office of the Technical Regulator (OTR). Some customers ask about it before they book, so a line saying you lodge the eCoC and send them a copy deals with that early.
Hot water is where state rules catch customers out. South Australia's requirements favour low-emission systems where mains gas is available, and electric storage units are only allowed in some circumstances, such as smaller systems. Your hot water page is the place to explain that in your own words, along with the brands you fit, which systems suit which homes and how soon you can usually swap a failed unit.
Metropolitan Adelaide is split across many councils, from the City of Playford and the Town of Gawler in the north to the City of Onkaparinga in the south, with Adelaide Hills Council to the east. A council name means little to someone with a leaking tap, so we group your suburbs the way locals describe them: northern, southern, eastern and western suburbs, and the Hills. Up in the Hills, septic work is its own job: under the SA Public Health (Wastewater) Regulations 2013, a new on-site wastewater system or an alteration to one needs a wastewater works approval, usually from the local council, and Adelaide Hills Council's application form reminds owners that the plumbing contractor must give a certificate of compliance to the relevant authority afterwards. If you do this work, say whether you handle the application for the customer.
We're an Adelaide team at Ste 3/110 Hutt St. Most of our projects run by phone and email, Adelaide ones included, which suits plumbers who spend half the day under a house; if you'd rather meet before we start, that can be arranged. The plumbing client in our portfolio is in Queensland, and the South Australian trade sites in our portfolio belong to a renovation builder and a painting company. We'd rather tell you that than dress it up.