Retail food businesses in NSW are inspected by their local council, and whether you can display a hygiene score depends on which council that is. The NSW Food Authority's list of councils that reported taking part in Scores on Doors in 2024/25 includes the City of Sydney, Parramatta, Randwick, North Sydney, Northern Beaches, Canterbury-Bankstown, Blacktown and Liverpool, among others. Inner West, Waverley, Woollahra and Sutherland Shire weren't on it. So a cafe in Surry Hills or Manly can ask its council about a certificate, while one in Marrickville or Bondi Beach sits in a council area that didn't report taking part; there, the Food Authority suggests contacting the council or its inspection officer to express interest. Any score on a certificate means the business was free of critical hygiene and food safety issues at that inspection, which is a fair thing to mention on your site.
Footpath tables need council approval. The City of Sydney's outdoor dining approval fixes the area and the hours you can use, and furniture has to come off the footpath outside those hours; venues in Darling Harbour, The Rocks and Barangaroo go to state agencies instead. If your outside tables pack up before the counter closes, the website should say so, because the people asking about outdoor seating are often the ones bringing a dog. The NSW Food Authority's page on animals in food premises sets out the pet dog and assistance animal rules in a few short paragraphs.
Chains carry one extra rule. Under the NSW Government's Fast Choices program, a cafe brand trading under one name with 20 or more outlets in NSW, or 50 or more nationally, and a standard menu must show the average kilojoules of each standard item along with the statement "The average adult daily energy intake is 8,700 kJ". The Food Authority counts webpages, apps and QR-code menus as menus, and the kJ figure has to be shown at least as large as the price. Cafes that only sell food to eat on the premises are exempt, and an independent with a couple of sites is nowhere near the threshold, but a growing group that crosses it needs its online menu to comply as well as the boards above the counter.
Getting around changed in late October 2026 for part of the inner west and south-west. Sydney Metro began services on 30 October 2026 at Marrickville, Dulwich Hill, Hurlstone Park, Canterbury, Campsie, Belmore, Lakemba, Wiley Park, Punchbowl and Bankstown, replacing the old T3 Bankstown Line. Trains run every four minutes in the weekday peak, and Sydney Metro puts the trip from Marrickville to Gadigal in the city at 12 minutes. Cafes near those stations can now pitch to people coming from the CBD and the north-west, and their directions should name the Metro station and the exit, not the T3.
We're an Adelaide team and work with Sydney businesses by phone and email. Our Sydney clients include Resolve Forward, a family dispute resolution practice, and Western Sydney Stump Grinding; neither is a cafe, and the section below says so. You send your menu, hours and photos, we arrange them into a draft, and you check it on your phone before paying anything.