Websites for Toowoomba plumbers, drainers and gas fitters who work the city and the towns around it, from Highfields and Crows Nest to Oakey, Pittsworth and Millmerran. Pages that tell owners you test backflow devices through BackflowID, find drains when council has no plan, and answer the alert from a new smart meter.
Toowoomba Regional Council runs water and sewerage for the whole region, and several of its systems now reward owners who pick a plumber who knows them. Your site is where an owner checks that before they ring.
Council registers and tracks testable devices with BackflowID: the plumber fixes a QR tag to the device, records the test in the app and the Form 9 goes to council automatically. Properties pay a lower annual licensing fee when testing is done that way and a higher one when a manual Form 9 arrives instead. If you’re registered, say so plainly on the backflow page, because it affects the owner’s rates bill.
The council app can send unusual-flow notifications by email, SMS or in the app to owners with a smart meter. Council said in August 2025 that only 8,300 residents, 16.4% of those with a new meter, had downloaded it. Those who have will get warnings, and a leak page written for someone holding one is a page they’ll find.
Owners can buy a copy of their house drainage plan from council, but council warns that plans don’t exist for every property, and copies lodged with the QBCC may not show changes made after November 2012. Where nothing is on file, council says a licensed plumber may need to locate the drains and can prepare updated plans. If you offer that, give it its own section.
In Crows Nest and parts of Cambooya, homes have septic tanks that send treated effluent into council sewer, while the solids stay in the tank and are pumped out by private contractors, which council says is the owner’s responsibility. If you repair or connect these common effluent disposal systems, naming them saves an owner wondering whether you know how they work.
After a hidden leak, owners can apply online for a discount on their water rates. Council asks for a licensed plumber’s account confirming the repairs and a statement that, in the plumber’s opinion, the water was lost through an unapparent plumbing failure. If your leak jobs come with both, say so on the leak page, because that’s what the owner will need from you.
If a leak turns up on council’s side of a recently installed smart meter and council staff can’t fix it quickly, council says the owner can get a licensed plumber in and ask to be reimbursed. The claim needs your invoice, licence number or business details, a description of the work, photos where you have them, the date and time you attended and your written opinion on the cause. A line saying you supply all of that is worth having in suburbs that have just had new meters.
Allgas runs separate natural gas networks in Toowoomba and Oakey, apart from its main network south of Brisbane. If you fit gas hot water, cooktops or heaters, say whether you connect natural gas in those two towns, work with LPG elsewhere, or both, and show your gas work licence beside your QBCC licence.
The licence rules here match the rest of Queensland: plumbing and drainage need a QBCC licence, backflow testing is an endorsement, and your licensed name, licence number and a licensing statement go on your advertising, websites included. Our Brisbane plumbing page sets those out. In Toowoomba the water and sewerage provider is the regional council, so the systems below apply from the city out to Yarraman, Cecil Plains and Millmerran. Down the range it changes: water and sewerage in the Lockyer Valley and Somerset come from Urban Utilities, so if you take jobs in Gatton or Laidley, list them under their own heading.
Water restrictions are set town by town rather than for the region as a whole. Council’s restrictions page asks you to choose your town from a list of 29 places, Brookstead, Cabarlah, Clifton, Goombungee, Haden, Highfields, Kingsthorpe, Oakey, Pittsworth, Westbrook and Wyreema among them, and the restriction level that applies depends on the town. Low level targets 200 litres per person per day and allows outdoor watering before 10am and after 4pm on any day but Monday; medium cuts the target to 175 litres and moves hoses and sprinklers to odd and even days in a one-hour evening slot. Using council’s own town names on your service area list matches how customers think about where they live.
In August 2025 council reported 50,000 smart meters installed, which it said was 77% of the project. Installers leave a flyer on how to register for the Toowoomba Water app, which shows usage data and can send alerts about unusual flow, but only properties with a smart meter can sign up. Council expects the meters to help it find leaks in its own network sooner. On the owner’s side its guidance is plain: leaks on the property are the owner’s to fix, and a licensed plumber can test the pipes to find where the problem lies. Water bill relief applications go in online with the plumber’s account and statement attached, and council says it generally assesses them within 15 working days.
Backflow devices sit on a register that council now manages with BackflowID. QR tags are supplied free to licensed plumbers, who register for the system through council. A plumber lodges a Form 9 within 10 working days of commissioning or testing a device, and devices installed as notifiable work also need a notice to the QBCC. The annual licensing charge appears on the property’s water rates, split across the April and October bills, and owners can sign up for email reminders when a test is due. Devices tested outside BackflowID attract the higher fee.
Away from town sewerage, homes use on-site systems, and council requires a plumbing approval before one is installed or altered; servicing intervals are covered on our Toowoomba tradies page. For builders, council recommends confirming a new connection’s size with a licensed plumber or hydraulic consultant, and where strata units have their own meters, a private plumber collects and pays for them once the plumbing approval is granted. We’re an Adelaide team and work with Toowoomba plumbers by phone and email: you send your licence details, the towns you cover and photos of recent jobs, and we send a draft link to look over on your phone.
Our plumbing client is M.J. Debney Plumbing & Gas in Queensland. Next to it is SA Painting Professionals from Adelaide, whose region pages and postcode search show how a trade covering a big area can let customers check their own town: useful for a plumber whose work runs from Highfields to Millmerran.
A licensed Queensland plumber and gas fitter. A single page sets out six services, including gas, hot water, drainage and backflow, with a 13-photo gallery that swipes on a phone, testimonials, a protected contact form and tap-to-call.
Visit the M.J. Debney site (opens in a new tab) See it in our portfolio
An Adelaide painting company. We built 12 detailed service pages, region pages across South Australia, a suburb and postcode search, an online quote form and tap-to-call throughout. A Toowoomba plumber could use the same search so an owner in Pittsworth or Goombungee sees straight away that you cover them.
Visit the SA Painting Professionals site (opens in a new tab) See it in our portfolio
“They were very helpful and envisioned exactly what I was wanting for my website. They created the site very promptly and cost efficient.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
Services, licence line, the towns you cover in council’s own names, a BackflowID line, job photos, a quote form and tap-to-call, all on one page.
Our pick for backflow testers
$899
A home page, a backflow page built around BackflowID and the rates bill, and a page for leak detection and drain locating.
$1,499
For larger businesses: a home page plus pages for backflow, leak detection and relief paperwork, drain locating, gas, on-site and CED systems, builders and developers, and the towns you cover.
If you’re registered with council for it, yes. Council applies a lower annual licensing fee when a device is tested through BackflowID and a higher one when it receives a manual Form 9, and it asks owners to check that their plumber uses the app. A clear line on your backflow page, and in your quote form’s confirmation, answers that before an owner has to ask.
With a leak detection section that uses the app’s own wording about unusual water flow, placed near your call button. Owners who get an alert know water is running somewhere but not where, and a short explanation of how you trace leaks under slabs, lawns and driveways tells them what happens next. We keep it to what you actually do, with no claims about savings.
As a list using the town names council uses, grouped by direction from the city, with any travel charge or regular days stated beside them. On a one-page site that’s a compact section; on an 8-page site they can have a page of their own, grouped the same way. Text changes on existing pages are part of the $30 monthly hosting, so the list can grow.
Yes. We can build the quote form with file uploads, so an owner can attach the drainage plan they bought from council, a photo of the meter or a screenshot of an app alert. If they don’t have a plan, the form can ask whether they want you to locate the drains. Everything arrives together in one email.
Yes. We’re at Hutt St in Adelaide and work Australia-wide by phone and email, with current clients in SA, NSW, VIC and QLD, including our Queensland plumbing client, M.J. Debney Plumbing & Gas. You send your words and photos, we build the draft, you ask for as many changes as you like and pay once you approve it. We reply within 24 hours.
Tell us the towns you cover, whether you test through BackflowID, the jobs you want more of and your licence details, and send a few job photos. We’ll quote first, and you pay nothing until you approve the draft.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au