For plumbers and gasfitters who work one or both sides of the Murray. Two states means two regulators, two water authorities and, from 2027, two sets of rules for gas hot water. Your site should make it clear which side you're licensed for before anyone rings.
Albury and Wodonga sit a short drive apart on either side of the Murray, but a blocked drain in Lavington and one in West Wodonga sit under different laws, different paperwork and different water authorities. Customers rarely think about that. Your website can do it for them, so the calls you get are ones you can take.
We list your suburbs under each state: Albury, Lavington, Thurgoona, East Albury and Glenroy on the NSW side; Wodonga, West Wodonga, Baranduda and Leneva on the Victorian side. If you only work one side, the site says so in the first screen.
A NSW contractor licence and a Victorian registration or licence are separate things with separate numbers. If you hold both, we show each one with its classes or categories next to that state's suburb list, so nobody wonders which applies to their job.
From 1 March 2027, a Victorian home whose gas hot water system has reached the end of its life must replace it with an electric one. That's a Victorian rule, so it applies in 3690 but not in 2640. If you do hot water work on both sides, the hot water section should say which options you'll quote where.
AlburyCity needs a plumbing approval before a plumber starts water, sewer or stormwater work, and says applications are generally issued within 5 working days. A line on your renovation page telling owners to allow for that keeps your start dates believable.
North East Water wants every connected property assessed for backflow risk by a licensed plumber, and medium or high hazard sites fitted with a containment device at the meter, tested every 12 months. If you're accredited, a backflow section with its own quote form suits shop owners, caravan parks and property managers.
Albury businesses need council approval before discharging liquid trade waste, which includes wastewater with oil or grease in it. If you install and maintain grease arrestors for cafés and takeaways, name that work and the paperwork you help with.
On the NSW side, the state rules are the ones our Sydney plumbers page explains: a licence for plumbing, draining or gasfitting work of any size, a contractor licence to contract for it, and NSW Fair Trading's advertising guidance asking for the licensee's name, licence number, category and a business phone in ads, websites included. The local difference is that AlburyCity is both the water and sewer authority and the plumbing regulator. A plumbing approval is lodged through the NSW Planning Portal or on council's form before work starts, a Notice of Work goes in at least 2 working days beforehand, and the Sewer Service Diagram and Certificate of Compliance reach council before the final inspection is booked, each quoting the approval number.
Across the river, plumbing is regulated by Victoria's Building and Plumbing Commission, and our Melbourne plumbers page goes through its registration, licensing and compliance certificate rules. Water and sewer in Wodonga come from North East Water, which serves around 120,000 people in 39 towns across north-east Victoria. Its backflow rules put the testing on the owner: a containment device at every meter on medium and high hazard sites, tested every 12 months, with the report sent to North East Water within 20 days. Its examples of where those devices are needed include toilet douche sprays or flexible hoses, below-ground rainwater tanks connected to toilet cisterns, grease interceptors at non-residential sites, and caravan parks.
Working both sides takes a licence or registration in each state, or automatic mutual recognition, which means notifying the other state's regulator before you start. Interstate plumbing, draining and gasfitting licensees must notify Building Commission NSW, through Service NSW, before working in NSW under the scheme, and building and plumbing practitioners must notify the Building and Plumbing Commission before working in Victoria. Both states set conditions on the scheme, so check with each regulator before relying on it. Your website should only list the side, and the work, you're authorised for.
Gas is where the two cities are drifting apart. Victoria's Building Electrification Regulations require new homes to be all-electric from 1 January 2027, although a home whose building permit is approved before 31 December 2026 may still be able to connect. From 1 March 2027, a gas hot water system in an existing Victorian home that can't be repaired must be replaced with an electric one such as a heat pump; repairs are still allowed, apartment buildings with central hot water are excluded, and AusNet notes that bottled LPG can still be used for hot water and cooking in regional homes. None of that changes anything in Albury. A plumber's hot water page that explains the split, side by side, is more useful to a Wodonga homeowner than a generic list of brands.
Some smaller local details are worth a line too. AlburyCity runs a "No wipes for Albury's pipes" campaign and points out that wipes can block a householder's own drains as well as its sewers, which suits a blocked-drains section. Its sewer serves urban Albury, Hume Weir Village and Lara Lakes at Table Top, and owners outside that network need council's approvals for their on-site systems, including a new owner, who has to apply within two months of the sale. We're an Adelaide team on Hutt St, and we work with border businesses by phone and email; you send your licence details, suburbs and photos, and we send back a draft link you can check from the ute.
We don't have a client in Albury-Wodonga yet. Our plumbing client is M.J. Debney Plumbing & Gas in Queensland. SA Painting Professionals shows how we handle a wide service area, with region pages and a postcode search that would work just as well for 2640 and 3690.
A licensed plumber and gas fitter whose one-page site covers six services, including hot water, gas and backflow, with a 13-photo gallery that swipes on a phone, testimonials, a protected contact form and tap-to-call.
Visit the M.J. Debney site (opens in a new tab) See it in our portfolio
An Adelaide painting company working across South Australia. Its large site has 12 detailed service pages, region pages, a search by suburb or postcode, an online quote form and tap-to-call throughout.
Visit the SA Painting Professionals site (opens in a new tab) See it in our portfolio
“My website is exactly how I wanted. I highly recommend Salem for any business wanting a professional website without the bull.”
★ 5.0 from 33 Google reviews (opens in a new tab)
Want numbers from a trade site? Western Sydney Stump Grinding has landed at least 62 jobs, about $46,500 of work, from a single-page site we built. Read the case study.
See all 14 recent client sites in our portfolio.
$399
One page with an Albury list and a Wodonga list, your licence for each state, hot water, a quote form and tap-to-call.
Our suggestion if you work both states
$899
A home page, an Albury page and a Wodonga page, each with that state's licence, water authority notes and the hot water options you quote there.
$1,499
For a bigger crew: pages for hot water, gas, drains, backflow and trade waste, plus the two state pages and one for the surrounding towns you cover.
Not yet. We're a web design team in Adelaide, South Australia, working with businesses Australia-wide by phone and email, and our current clients are in SA, NSW, VIC and QLD. You send your licence details, suburbs and photos, we build a draft you can check on your phone, and you pay once you approve it. We reply within 24 hours.
Only if you're authorised to work there, either with a Victorian registration or licence or after notifying the Building and Plumbing Commission under automatic mutual recognition, for the work that scheme covers. Until then, list Albury and the NSW towns you cover, and leave Wodonga off.
Split it by state. In Wodonga, from 1 March 2027, an existing home's gas hot water system that has reached the end of its life and can't be repaired must be replaced with an electric one; repairs are still allowed. In Albury that rule doesn't apply. Two short paragraphs, one per side, answer the question most customers will ask.
Yes. A postcode or suburb search can tell someone in 2641 or 3690 straight away whether you come to them, as SA Painting Professionals' site does across South Australia. On a smaller site, two clear suburb lists do the same job.
A line is enough: that you lodge the approval and Notice of Work, and that council generally issues approvals within 5 working days. Owners planning a renovation then understand why the start date isn't tomorrow.
Tell us which side of the river you work, the licences you hold and the suburbs you cover. We'll quote first, then build the draft, and you pay nothing until you've approved it.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au