Construction licences in the ACT are issued under the Construction Occupations (Licensing) Act 2004. Builders, electricians, plumbers, drainers, gasfitters, gas appliance workers and building surveyors all need one, and applications go through Access Canberra. Section 83 of the Act makes it an offence to advertise a construction service without your details: the name on your licence, the licence number and, for a corporation, its ACN. The Act's own examples of advertising include vehicle signage, business cards and directory listings, and there's no reason to treat your website any differently. Access Canberra's public registers now show expired, suspended and cancelled licences and any disciplinary action, so a customer who checks will see whether your site matches the record.
Since 8 December 2023, new gas network connections have been blocked in the ACT's residential, commercial and community facility zones. Homes that already have gas can keep using it, but new houses go in all-electric, and the ACT Government's stated aim is a net zero emissions city by 2045. For electricians, plumbers and air-conditioning installers, that brings jobs such as heat pump hot water, reverse-cycle heating and electrical upgrades. A site that names those jobs clearly, with photos of finished installs, gives a customer looking for one of them somewhere to land.
The ACT's planning system is organised into nine districts, each with its own district strategy. Besides East Canberra, they are Belconnen, Gungahlin, Molonglo Valley, Inner North and City, Inner South, Woden, Weston Creek and Tuggeranong. The Suburban Land Agency lists Whitlam, Jacka, Kenny and Lawson as current releases, along with the Ginninderry joint venture on Belconnen's western edge. A Tuggeranong plumber and a Gungahlin electrician have quite different service areas, so the site should name the districts you cover for everyday work rather than claim all of Canberra.
Queanbeyan, Googong and Jerrabomberra sit across the border in NSW, in the Queanbeyan-Palerang council area. Work there falls under NSW licensing, and NSW's advertising rules also ask for the licensee's name and licence number. Some ACT licences can be recognised in NSW (the NSW Government's East Coast Electricians scheme lists the ACT unrestricted electrician's licence, for example), but check how your own trade is treated with Building Commission NSW before your site offers work on that side of the border.
We're an Adelaide team and work with Canberra businesses by phone and email. Our current clients are in SA, NSW, VIC and QLD, so the trade examples below come from NSW and Queensland. You send your licence details, services, districts and photos, we send a draft you can open on your phone, and you pay once you approve it.