Website Maintenance Costs in Australia: What Upkeep Involves and What It Costs
Maintenance is the work that keeps a website online, secure and accurate after launch. What it costs depends less on the size of the site than on what it's built with and how the work is billed. Here's each job, the published price ranges, and what we charge for sites we build.
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The short answer
Every website has two fixed bills: a domain name and somewhere to host the site. On top of those comes labour: applying software updates if the site has software that needs them, keeping backups, watching for problems, and changing the content when the business changes. That labour is where maintenance prices spread out.
What's The Damage?, an Australian cost-guide site that says it verified its figures in October 2026, puts care plans covering updates, backups, security and small edits at $50–$300 a month, and ad hoc work after launch at $80–$250 an hour. It estimates total running costs after launch at $75–$400 a month. For WordPress sites it suggests budgeting $100–$500 a month for hosting, licences and maintenance together.
For sites we build, hosting is $30 a month and covers hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. A domain registered in your name is about $20 a year. That's about $380 a year, with no GST added. New pages or features are quoted before we start.
What maintenance actually involves
'Maintenance' gets used for anything from a server bill to a monthly report. Broken into jobs, it looks like this:
| Job | Why it matters | How often |
|---|---|---|
| Renewing the domain | If it lapses, the website and email stop working, and the name can eventually go to someone else | Every one to five years, depending on the term chosen |
| Hosting and HTTPS | The site has to be served from somewhere, and HTTPS encrypts what visitors send through forms | Continuous |
| Software updates | Only for sites with a content management system, plugins or themes. Updates fix weaknesses attackers use | Whenever updates are released |
| Backups | A copy to restore from after an attack, a failed update or a mistake | Automatic and regular |
| Security monitoring | Catching unauthorised changes or malware early, before customers see them | Ongoing |
| Content changes | Hours, prices, staff, services and photos that no longer match the business | Whenever the business changes |
| Checking forms | An enquiry form that stops delivering fails silently; nobody tells you about the quote requests you didn't get | After any change, and every so often |
| Access housekeeping | Removing logins for people who have left | When staff or contractors change |
| Licence renewals | Some paid themes and plugins are sold as subscriptions that have to be renewed | On each licence's own cycle |
The Australian Cyber Security Centre's advice for website owners covers most of that list: turn on multi-factor authentication for admin accounts, use HTTPS, back up regularly with automatic backups where available, keep software and plugins up to date, limit admin access and remove it when people leave, and review the site often for unauthorised changes.
The bills every site has, whoever built it
The domain
auDA, which runs the .au domain, lets you register or renew a .au name for one to five years, and renew up to 90 days before it expires. After expiry there's a 30-day grace period in which you can still renew, but auDA says your website and email stop working during that time. If it isn't renewed by the end of the 30 days, the name is removed from the registry and anyone can register it, first come, first served. You also have to keep meeting the eligibility rules to renew.
The ACSC suggests turning on auto-renewal, or at least making sure you're notified before expiry, and listing more than one person for renewal notices so a staff change doesn't leave nobody watching. Whoever builds your site, the domain should be registered in your name. We register yours in your name, for about $20 a year.
Hosting and HTTPS
Hosting is the cost of keeping the site online. HTTPS used to be a separate paid line, but Let's Encrypt, run by the nonprofit Internet Security Research Group, issues trusted certificates at no cost to anyone who owns a domain, and its software can renew them automatically. If a quote for a small site includes a yearly charge for a basic certificate, it's fair to ask what it buys.
Business email
Email can be its own subscription, billed per person. Google's Australian price list, for example, shows a regular price of A$9.90 per user a month, before GST, for Google Workspace Business Starter. Whatever service you use, budget for each mailbox you need.
How the platform shapes the maintenance bill
The biggest single factor in maintenance cost is what the site is built with, because that decides how much software there is to look after. These are What's The Damage?'s published ranges, with our own prices for comparison.
| Type of site | Recurring costs | Who applies updates | Who changes the content |
|---|---|---|---|
| Website builder (Squarespace figures) | Subscription of roughly $25–$70 a month, with hosting, security and updates included; design help at $75–$150 an hour if you want it | The platform, as part of the subscription | You, in the editor |
| WordPress | Hosting, theme and plugin licences and a care plan, budgeted together at $100–$500 a month; developer time at $80–$180 an hour | You, or a developer on a care plan | You in the admin area, or a developer |
| Hand-coded, built by us | $30 a month hosting, plus a domain at about $20 a year | No plugins or content management system to update; we keep the server secure and monitored | Us: text and image changes on existing pages are included |
Each model is fair in its own way. A builder subscription includes hosting, security and platform updates, so if you enjoy making your own edits there's little maintenance to pay anyone for; the cost is your time and the subscription itself. On WordPress, updates to the core, theme and plugins are real, recurring work, and a care plan that actually does them is a reasonable price for that labour. An owner who applies updates promptly and checks backups can keep the cash cost down, at the price of their own time. A hand-coded site has less to maintain, but every change goes through the developer, which suits owners who would rather send an email than log in.
We compare the first two in more depth in WordPress vs hand-coded and Wix vs a custom website over three years.
Four ways providers bill for upkeep
Two plans with the same monthly price can cover very different amounts of work. Most providers use one of these models, or a mix:
- Pay as you go. You're billed by the hour, at $80–$250 on What's The Damage?'s range, when you ask for something. It's the cheapest option for a site that rarely changes, run by an owner who handles updates and backups. The catch is that nobody is watching the site between jobs unless you are.
- A prepaid block of hours. You buy hours in advance and draw them down as you ask for changes. It suits a business with a steady trickle of edits. Ask whether unused hours roll over or expire.
- A monthly care plan. A fixed fee for updates, backups, monitoring and usually a set amount of editing time. It's the usual arrangement for WordPress and larger sites. Ask for a monthly log of what was done, so the fee is tied to work you can see.
- Maintenance included in hosting. One monthly fee covers keeping the site online and secure, plus routine changes. Ours works this way. It suits small sites that change now and then; the limit is that it covers your existing pages, and new pages or features are quoted separately.
None of these is the right answer for everyone. A business that publishes weekly and wants to do it in-house is better served by a platform with an editor and either a care plan or a disciplined owner. A business whose site changes a few times a year usually pays least with hosting that includes the changes.
A year of upkeep, worked through
Turning the published monthly ranges into yearly figures shows how wide the spread is. The domain is left out of every row, since it costs about the same whichever way you go.
| Set-up | Per year | What the figure leaves out |
|---|---|---|
| Builder subscription, owner makes all changes | $300–$840 | Your time in the editor, and any design help |
| WordPress with hosting, licences and a care plan | $1,200–$6,000 | Developer time beyond what the plan includes |
| Hand-coded site we built, on our hosting | $360 | New pages or features, which we quote first |
Each row runs from the bottom of the published range to the top, so treat the rows as boundaries rather than typical bills. The guide doesn't split its WordPress figure into hosting, licences and care, so there's no row for an owner who applies their own updates; that set-up costs less in cash and more in time. Ranges from a single publisher are a starting point, not a quote; get written prices before you compare, and check whether they include GST. No GST is added to ours.
What you can't skip, and what can wait
Some maintenance is optional and some isn't. The jobs that aren't:
- renewing the domain before the grace period runs out;
- security updates, on any site that has software needing them;
- backups that someone has actually tried restoring from;
- someone noticing when the site goes down, is changed without permission, or a form stops working.
The jobs that can usually wait are redesigns, new features and monthly reports nobody reads. One job sits in between: keeping the details current. A site that nobody touches for two years still drifts out of date, with old hours, a former staff member or last year's prices, and a customer who acts on wrong information is harder to win back than one who never found you.
Maintenance also has a tax angle. The ATO's ruling on commercial websites, TR 2016/3, says the cost of maintaining a website is a revenue expense, and that periodic operating, registration, hosting and licensing fees are deductible over the period they relate to. Adding significant new functionality is treated as capital. How that applies to your business is a question for your accountant or tax agent, not for us.
Questions to put to any maintenance provider
- What happens in an ordinary month, and can we see a record of it?
- Where are backups kept, how far back do they go, and when did you last restore one?
- Whose name is the domain registered in, and who gets the renewal reminders?
- Which changes are covered, and what's the rate for anything that isn't?
- Are any paid plugin or theme licences in our name, and what happens if they lapse?
- What's the notice period, and what do we receive if we leave?
- Is the quoted price with or without GST?
The ACSC's small business cyber security handbook suggests a backup plan that answers what is backed up, when, where the copies are stored, who manages them, how long they're kept and how often they're tested. A provider who can answer the second question in that much detail is doing the job. Our post on what $30-a-month hosting should include covers the hosting side of the same checklist.
What our $30 a month covers, and what it doesn't
For sites we build, hosting is $30 a month from launch. It covers hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages: a new price, changed hours, a different photo, a staff member added to the about section. New pages or features are quoted first, so you know the price before we start. There's no contract: you can cancel by email with no notice period and no exit fee, and if you leave, we'll give you a copy of your website files and help you move the site and domain to a new host.
We don't sell hosting on its own, and we don't host or maintain sites we didn't build. If your current site costs more to keep running than it's worth, we can rebuild it from the words and photos already on it, priced by page count at $399, $899 or $1,499. There's no deposit: we build the draft, you ask for as many changes as you like, and you pay once you approve it. Lockyer Valley Batteries described the result in a Google review: "Rebuilt two websites for our businesses and saved us a fortune on hosting etc. Nothing is ever a problem, will email back on a Saturday night if need be."
If the site is due for more than upkeep, our guide on whether to redesign or rebuild helps you decide which it needs.
Build prices, with upkeep at $30 a month
One page
$399
One page with your services, area and contact form. Upkeep after launch is the $30 monthly hosting: $360 a year, plus the domain.
Most common for small businesses
Up to 3 pages
$899
Three pages, each one covered by hosting for text and image changes, so a new price list or photo is an email to us.
Up to 8 pages
$1,499
Up to eight pages, all covered for text and image changes. A page added later is quoted before we start.
- Payment. No deposit. We build your draft first, you ask for as many changes as you like, and you pay once you approve it. If you don't go ahead, you owe nothing.
- GST. WebCraft Studio isn't registered for GST, so no GST is added.
- Timing. Most sites are live within 5–10 days of us getting your words and photos; bigger sites (up to 8 pages) take 2–3 weeks.
- Hosting. After launch, hosting is $30 a month: hosting, security monitoring, backups, email support and unlimited text and image changes on your existing pages. New pages or features are quoted first. No contract, cancel anytime.
- Domain and email. We register your domain in your name (about $20 a year), connect it to your site and set up your business email.
Website maintenance: common questions
How much should a small business spend on website maintenance?
It depends mostly on the platform. One Australian cost guide puts care plans at $50–$300 a month, budgets $100–$500 a month for WordPress hosting, licences and maintenance together, and lists ad hoc work at $80–$250 an hour. For a site we build, upkeep is $30 a month for hosting, which includes text and image changes on existing pages, plus about $20 a year for the domain.
Does a Wix or Squarespace site need a maintenance plan?
Usually not in the usual sense. The subscription covers hosting, security and platform updates, so what's left is changing the content, which you do yourself in the editor. Paying someone for that is paying for their time, not for upkeep the platform doesn't already do.
What happens if we stop paying for maintenance?
That depends on the arrangement. On a builder, the site lives on the platform and goes when the subscription does. A self-hosted site stays up but stops getting updates and backups. With us, you can cancel by email at any time; we give you a copy of your files and help move the site and domain to a new host. Keep renewing the domain either way.
Is website maintenance tax deductible?
The ATO's ruling TR 2016/3 says maintaining a website is a revenue expense, and that hosting, registration and licensing fees are deductible over the period they cover, while significant new functionality is capital. Your accountant or tax agent can tell you how it applies to your business.
Does website maintenance include SEO?
Not usually. Maintenance keeps a site online, secure and accurate; SEO work is a separate service, often sold as a monthly retainer. We don't offer SEO retainers, and nobody can honestly promise where a site will rank.
Can you maintain a website someone else built?
No. We only host and look after sites we build. If you're unhappy with what you're paying now, we can rebuild the site from your existing words and photos for $399, $899 or $1,499 depending on the number of pages, and you only pay once you've approved the draft.
More on running costs
- Pricing and what each package includes
- Small business website packages
- What $30-a-month hosting should include
- What a bargain website costs over three years
- WordPress vs hand-coded website
- Wix vs a custom website: the 3-year cost
- Monthly website plans vs paying upfront
- What a small business website costs in Australia
- Redesign or rebuild your business website?
Find out what your site would cost to build and run
Tell us how many pages you need and how often your details change. We'll send a fixed build price by email, and the running cost is $30 a month plus your domain.
We reply within 24 hours. Prefer email? info@webcraftstudio.com.au